Skip to main content

Shipping Information

We do our best to process and ship orders within 1-2 business days (Monday-Friday, excluding holidays). We kindly ask that you choose standard shipping where possible to reduce our environmental impact. If you have any questions about your order, you can reach out to our Customer Service team and we will be happy to help.

More Details

Returns

Unsure of the right size? Can’t decide between jackets? Our Customer Service team is here to help—the less unnecessary shipping, the better. We have no time limit on returns and accept both current and past-season products.

How returns work Start your return Customer Service

Subscribe

Sign up for product highlights, original stories, activism awareness, event updates and more.

Recycled Cashmere

We use recycled cashmere (blended with 5% recycled wool) because of its soft, lightweight warmth.

Why

In the 1960s and 70s, cashmere was used as a luxury material for overcoats, suits, and sweaters. Demand for cashmere grew as people became familiar with its soft, warm feel.

Today, cashmere is widely used throughout the industry as a commodity fiber, which is leading to overbreeding of cashmere goats, a decrease in fiber quality, and the desertification of the Mongolian region where the vast majority of cashmere goats live.

Patagonia uses high quality recycled cashmere to buck this trend and reduce the environmental cost.

Where We Are

We started using recycled cashmere in 2017 after reviewing our supply chain and noticing an increase in the overgrazing of cashmere goats in Mongolia.

Today, we collect pre-consumer scraps from European factories and send them to a sorting facility where they are meticulously sorted by color and then put in large machines that shred the fiber. We blend those fibers with 5% recycled wool to create a strong, undyed yarn that we use to make sweaters, beanies, scarves and gloves.

What’s Next

We can meet our current needs by using recycled cashmere, so that’s our focus, but groups like NOYA are working on sustainable solutions for virgin cashmere, and we believe that’s important, too.

Recycled Cashmere
Patagonia Ironclad Guarantee Icon

We guarantee everything we make.

View Ironclad Guarantee
Patagonia Ironclad Guarantee Icon

We take responsibility for our impact.

Explore Our Footprint
Patagonia Ironclad Guarantee Icon

We support grassroots activism.

Visit Patagonia Action Works
Patagonia Ironclad Guarantee Icon

We keep your gear going.

Visit Worn Wear
Patagonia Ironclad Guarantee Icon

We give our profits to the planet.

Read Our Commitment
Popular searches