Shipping Information Free Delivery On Orders Over €100

Shipping Information

We do our best to process and ship orders within 1-2 business days (Monday-Friday, excluding holidays). We kindly ask that you choose standard shipping where possible to reduce our environmental impact. If you have any questions about your order, you can reach out to our Customer Service team and we will be happy to help.

Returns

Unsure of the right size? Can’t decide between jackets? Our Customer Service team is here to help—the less unnecessary shipping, the better. We have no time limit on returns and accept both current and past-season products.

How returns work Start your return Customer Service

Press Contacts

Andrew Burr

Patagonia Public Relations

If you would like to request a Patagonia speaker for an upcoming event, please fill out this online form.

For all European media requests regarding the Patagonia brand, products, environmental efforts, please contact the following persons, based in Europe:

UK:
Olivia Martins, Forster Communications
[email protected]

Germany / Austria / Switzerland:
Maria von Kirschbaum, Geschwister Zack PR
[email protected]
Tel: +49 (0)8022 925 47 07

France:
Yann Lefebvre, 187 COM
[email protected]
Tel. +33 (0)9 72 60 25 39

Italy:
Marta Galletti, Green Media Lab
[email protected]
Tel: +39 02 91 320 415

Other countries:
[email protected]

Please contact Patagonia Europe with PR related requests and inquiries only. Any requests for sponsorship, advertisement sales, human resource information, sales of any sort, or any emails or calls not directly related to Public Relations efforts will not be responded to.

We guarantee everything we make.

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We take responsibility for our impact.

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We support grassroots activism.

Visit Patagonia Action Works

We keep your gear going.

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We give our profits to the planet.

Read Our Commitment