These are available on the registration page at the time of booking.

Please contact [email protected]. All emails will be answered within four working days.

Our online registration system is the most efficient way for individuals to register:

• It will ensure that your onsite name badge is correct and we cater to any dietary requirements you may have
• It ensures that you can sign up for only the information you want to receive in the future
• It takes less than three minutes.

Sponsor/Exhibitor staff must register online. Your company coordinator OR our client services team will be able to send you your dedicated registration link and booking code. Email [email protected] if you do not have this and wish to register.

• Once you have registered,  you will receive an automatic email notification letting you know we have received your application
• A member of the client services team will then review the pending application to ensure that the correct registration path has been taken, or code has been applied.

• By far the easiest option is to pay online by credit card. We accept Mastercard, Visa, and Amex.
• A delegate invoice can be generated up to 10 days before the event.
• Please note that your delegate fee will need to have been paid in full at least five working days before the event, otherwise entry may be refused.

Yes, but they do need to have your permission to do so.

Yes, you will need to select ADD A DELEGATE

ADD A DELEGATE rules:

• A maximum of five attendees can be registered online in one go.
• For fee-paying attendees, a group invoice will be generated and a copy of the group invoice (which will have ALL delegates listed on it) will be available to download from your confirmation email or by contacting the client services team at [email protected].
• DO NOT USE ADD A DELEGATE if each attendee needs a separate Invoice – you will need to register each attendee separately.

For clients wishing to register more than five delegates on one invoice please email [email protected]. We will need to send you a special link and code to register online.

Once a delegate invoice has been issued we are unable to transfer this over to a group invoice.

Full refunds are available on all cancellations received in writing 28 days before the conference start date. No refunds or credits can be issued after this date and any outstanding payment will be required in full. The option to transfer to another conference or training course, or to transfer the ticket to another name, is subject to availability.

Should the event need to be rescheduled or cancelled all delegates will be offered a full refund.

Fees include refreshments, lunch, full documentation, and event materials where available (they do not include transport or hotel accommodation). All fees are inclusive of published discounts. Bank transfer charges are the responsibility of the payer.

We are able to provide invitation letters in support of visa applications. Please email [email protected].

Please note that we can only supply a visa letter if your registration has been approved. 

Please contact [email protected]. All emails will be answered within four working days.

You can book your accommodation via HotelMap here.

We aim to launch the event app no later than one week before the event. We strongly recommend that all attendees download the event app for the latest onsite information including:

• Latest agenda
• Speaker profiles
• Messaging facilities
• Wi-fi code
• Cloakroom information
• Emergency contact information.

There will be photography and/or filming at this event and your image may be captured by us and used for our business and promotional purposes, in printed publications, videos, and/or on our website. By registering for the event you are giving us your permission to use your image in this way. If you have any queries about this, however, please email [email protected].