We are Fever Labs Inc. ("Fever"), domiciled in the United States of America, with TIN: 99-0368536, registered at 76 Greene Street, New York, New York 10012, and we operate the Website www.feverup.com and all of the webpages, subdomains, country level domain variants and subparts of those Websites (collectively, our "Websites") as well as our free applications (the "Apps", and jointly with the Websites, the “Platform”). Fever is the leading global live-entertainment discovery and recommendation Platform. Fever drives users to consume experiential entertainment by providing curated events based on its proprietary analytics of data insights and any information that relates to and identifies our users and customers (“Personal Data” or “Personal Information”), and drive traffic and provide an avenue for spontaneous discovery for event organisers (the "Services").

Fever is the “controller” or “business” in charge of processing your personal data when providing the Services. In addition, we would like to inform you that, within the EU territory, the Spanish Data Protection Authority ( “Agencia Española de Protección de Datos - AEPD” ) has been designated as Fever’s Lead Supervisory Authority due to our Spain’s establishment (Kzemos Technologies, S.L. , with VAT number B-65590945 and domiciled at Calle Santa Catalina 4, 28014, Madrid, Spain), a subsidiary of Fever Labs Inc. Group, corresponds to Fever’s real head office from where the most important decisions related to customer personal data processing activities and operations are taken, as well as central management, administration and control are exercised.

Fever provides its Services to you through different companies. You can check out the Fever companies that are responsible for the processing of your Personal Data in Annex I .

Our values and why do you need to read this Global Privacy Notice

We value your privacy and want to be accountable, fair and transparent with you in the way that we collect and process your Personal Data. Our overall aim is to ensure that our collection and use of your Personal Data is appropriate to the provision of the Services and is in accordance with applicable data protection laws. We also want you to know your rights in relation to your Personal Data which you can find in section 13 .

In line with these values, this Privacy Notice informs you what to expect when we collect and use Personal Data about you. We have tried to make it easy for you to navigate so you can find the information that is most relevant and our relationship with you.

This Privacy Notice explains what information we collect, how we use it, and your rights over your Personal Data. We may collect your Personal Data when you use:

Our website at www.feverup.com
Fever Apps
Any of the Services available to you through our Platform

Sometimes, we may also provide you with “just in time” privacy explanations in the Platform. When you use a new Fever product or service for the first time:

these explanations will help you to understand what specific personal data Fever collects, uses or shares about you for that product or service;
where relevant, you will be prompted to review your in-app privacy preferences.

We may provide privacy notices and explanations in languages other than English. If there are any discrepancies between other language versions and the English language version, the English language version is authoritative.

If you have any questions or need any help in relation to this Privacy Notice or how Fever processes your Personal Data, please contact our Data Protection Officer at [email protected]

Children

We do not and will not knowingly collect information from any unsupervised child under the age of 13. If you are under the age of 13, you may not use the Services unless your parent/s or guardian has provided us with their express authorization for your use of the Services.

What type of Personal Data we may collect and use about you?

Fever wants to provide as much detailed information as possible regarding what Personal Data we may collect and use:

Type of Personal Data	Details
Information you give us	We may collect information you provide when you: register and create an account to use the Platform or any of our Services; contact or correspond with our user support team (phone, email or even through the App); fill in any forms; respond to any of our surveys; subscribe to our newsletters or enter a competition, sweepstake or promotions; share information with us on social media. We may collect the following Personal Data and additional information: your name and surname; email address; phone number (if you add it to your profile); date of birth (if you add it to your profile); location based in IP address or details of the device you use; your profile picture (image) if you create a Fever account using social login; records of our conversations and messages, if you contact us or we contact you (including records of phone calls) your image and/or voice in photo or video form If you provide us Personal Data about other people (such as the attendees with whom you are going to attend an experience or event), you confirm that you have brought this privacy notice to their attention beforehand.
Information collected from your use of our Services	Whenever you use our Platform, we may collect the following information: Technical information, including the Internet Protocol (IP) address used to connect your computer, mobile device or tablet to the internet, your login information, the browser type and version, the time zone setting, device language, the operating system and platform the type of device you use, whether your device uses a virtual private network (VPN), a unique device identifier (example: your device’s IMEI number), mobile network information, your mobile operating system and the type of mobile browser you use. Information about your visit, interests and preferences, including the links you’ve clicked on, through and from Platform (including date and time), services you viewed or searched for, page responses times, download errors, length of visits to certain pages, page interaction information (such as scrolling and clicks), and methods used to browse away from the page. Details and information about the transactions such as the tickets purchased; Social media information when logging in with your social media credentials, such as Facebook or Google (please read carefully their privacy policies for a better understanding of the Personal Data they provide to Fever, detailed in the section called "Third parties or publicly available sources"). Information stored on your device, including if you give us access to contact information from your contacts list (only if you have given us permission)
Information about your location	If you turn location services on in the Fever app, we track your location using GPS technology (you can configure whether this functionality is active only during the use of the Fever app).
Information from others	We may collect Personal Data from third parties or other people, such as fraud prevention agencies and partners who help us to provide our Services.
Information from third parties or publicly available sources	We may collect Personal Data about you from various third parties as set out below: Third-Party Social Login Account: if you log into the Services through a third-party account such as Facebook or Google, we will collect certain information relating to your account from those third parties (including your name, profile image, age group, gender and other information available on your public profile), your date of birth and your email address. You can manage the information data which is shared by such third parties with us by amending your preferences through using the privacy settings which these third parties provide on their platforms. Technical Data: (i) analytics providers based inside and outside the EU, such as Adobe Analytics and Google Analytics; (ii) advertising networks based inside and outside the EU, such as Facebook Audience Network; and (iii) search information providers, based in the EU, such as Adobe Audience Manager. For further information about how each of these parties collect and process your data, please see the “Third-Party advertising companies” section below. Contact and Transactional Data: We may receive contact and transactional data from payment service providers; Third-Party Services: Some third parties provide certain services within our Platform, such as facilitating and administering user feedback forms, newsletter subscriptions, and competitions.

How can we use your Personal Data?

In order to process your Personal Data, we must have a legal basis (a valid legal reason). Our legal basis will be one of the following:

It is necessary to fulfil a contract or agreement that we have with you . We need certain Personal Data to provide our Services and cannot provide them without this Personal Data.
It is required for our legitimate interests . We sometimes collect and use your Personal Data because we have a reason to use it and this is reasonable when balanced against your rights and freedoms.
It is permitted because you have provided your consent to us . Where you’ve agreed to us collecting your Personal Data, for example when you tick a box to indicate you’re happy for us to use your Personal Data in a certain way (send newsletter with promotions, discounts or new experiences or events or share your Personal Data with the event organiser for marketing purposes).
It is required in order for us to comply with legal obligations . In some cases, we have a legal responsibility to collect and store your Personal Data (for example, under tax regulations we must retain certain information about transactions and our customers).

Where we need to collect Personal Data in order to comply with a legal obligation or under the terms of a contract or agreement we have with you and you fail to provide that Personal Data when requested, we may not be able to perform the contract we have or are trying to enter into with you (in this case, to provide you with the Services). In this case, we may have to cancel the Services but we will notify you if this is the case at the time.

Our legal basis for using your Personal Data	For what purposes we use your Personal Data
Necessary to fulfil a contract or agreement that we have with you	Provision of our Services, account administration and informing about changes to our Services; Processing your ticket transactions and payments (payment process handled by third-party payment service providers that comply with Payment Card Industry Data Security Standards); Provision of user support services and responses to your enquiries and requests. We may record and monitor any communications between you and Fever, including phone calls, to maintain appropriate records, check your instructions, analyse, assess and improve our services, and for training, monitoring and quality control purposes; Provision of personalised recommendations and content within the Services by collecting data about you in order to build a profile of your preferences based on your activity when you use the Services. The Services cannot be provided to you without this profiling. If you wish to object to this profiling, we will not be able to provide the Services to you and you should not use or access the Services.
Legitimate interests	Detect and prevent fraud; Keep our Services and IT systems secure, as well as ensuring that Fever processes, procedures and systems run as efficient and effective as possible (including troubleshooting, data analysis, testing, research, statistical and survey purposes); Suggest events or experiences similar to those previously purchased that may be of interest to you under the scope of our Services and personalise your in-app experience and marketing messages about our Services to make them more relevant and interesting to you. This may include analysing how you use our Services and your ticketing transactions; Ask your opinion about our Services through specific surveys; Analyse and enhance the information that we collect, your use of the Services to improve them or develop new ones, including but not limited to our content, features, scheduling, technology and events; Determine the effectiveness of our promotional campaigns and advertising; Use your IP addresses and device location to identify the location of users and block any unauthorised users; Keep records of your marketing communications preferences; We collect anonymised statistical datasets and details about visitors to our website and about our users' transactions patterns for the purposes of aggregate statistics, data analytics, dashboards and insights, reporting purposes and to understand how our users use our Services. These datasets may be shared internally or externally with others, including our partners. However, no single individual will be identifiable from the anonymised details we have collected for these purposes.
Consent	Allow our Partners and other organisations (such as sponsors or venues, among others) to provide you with information about their products or services, discounts or promotions if you agree through the enabled mechanisms (based on opt-in or opt-out solutions); Discovery and recommendations based on location (example: provide relevant information of experiences or events nearby when you have location features switched on); Participation in sweepstakes and giveaways through Fever's social networks; Sending newsletters or promotional communications about news, sponsorships or future special events; Photography and video recording at events and experiences to use your image for promotional purposes or for future marketing campaigns. This can include also user generated content; Where you have given us your express consent for other specific data processing actions, we will use your data for such actions. If we rely on your consent for us to process your Personal Data in a particular way, but you later change your mind, you may withdraw your consent at any moment by updating your preferences or by contacting our Data Protection Officer at [email protected].
Legal Obligations	Where we must comply with our legal obligations or to help detect or prevent a crime, we may share your Personal Data with other organisations (example: law enforcement authorities, tax authorities, fraud prevention agencies, etc.); Response to data subject requests, complaints or handle legal claims/disputes; Any ancillary processing activity in the event it is necessary to meet our legal or regulatory obligations;

How do we use your Personal Data for marketing?

If you sign up to our Services, and where national laws allow, we’ll assume you want to be contacted by push notifications, email and text message with information about Fever services, new events or experiences, offers and promotions. Where national data protection laws require us to get your consent to send marketing communications, we’ll do so in advance.

We use your Personal Data to personalise marketing communications about our Services so they are more relevant and interesting to you (where allowed by law). This may include analysing how you use our Services and your ticket transactions.

6.1 Experience discovery and recommendation

We may process your name, contact details, and the data on the Services used by you to suggest which experiences available on the Platform may be relevant for you.

You will receive marketing communications from us if you have requested information from us or purchased a ticket on our Platform or provided us with your details when you entered a sweepstake, giveaway, competition or registered for a promotion, and in each case, you have not opted out of receiving such marketing communications.

Fever will also send mobile-integrated push notifications, in accordance with your marketing preferences, for advertising and marketing the Services themselves or events on the Services. Such push notifications may also include information on upcoming events that you may have signed up for, advising of the upcoming start time, venue, or any changes that may concern such event. These notifications can be turned off through the mobile device notification settings or by using the means set out in the “Opting Out” section below.

If you connect your Facebook/Google account or sign up for other social media integrations whose product features include social notifications (i.e., updates on what your friends are doing on the Services), you will receive these social notifications. You can manage these social notifications by toggling your social settings to private or disconnecting such integration.

6.2 Third-party marketing

Depending on national data protection laws, We will obtain your express opt-in consent before sharing your Personal Data with any company outside of the Fever group for marketing purposes.

In addition, we may share your Personal Data (limited to name, surname and email address) with a sponsor, event organiser or venue for a Fever-organised Experience. These third parties will be clearly identified in the Experience you decide to join and/or participate. In those cases, either We or the third-party may gather your consent during or after the Experience for any processing of Personal Data, in addition to sending marketing communications electronically about its products and/or services. Please read carefully any clause and/or privacy notices provided by the third-party before providing additional Personal Data and/or your consent.

6.3 Opting Out

We want to provide you with choices regarding certain Personal Data uses, particularly around marketing and advertising (including the sending of marketing messages). You can update your choices at any time by logging into the Platform and checking or unchecking relevant boxes or sliders to adjust your marketing preferences. For such purpose, we have developed a preferences centre where you can view and make certain decisions about your Personal Data use. Additionally, you can exercise control over your Personal Data by following the opt-out links on any marketing communications sent to you or by contacting us at any time, or by emailing our Data Protection Officer at [email protected].

Where you opt out of receiving these marketing communications, please note that this will not apply to Personal Data we collect and its necessary for the proper provision of our Services. Therefore, you will continue to receive service communications related to the functionality and/or administration of our Services. For instance, as mentioned above, you may receive notifications about updates to our Services or changes in our legal terms.

6.4 Third-party advertising companies

We aim to ensure that our advertising and marketing remain relevant and interesting to you. To achieve this, we use third-party advertising and technology companies as data processors to serve ads and/or provide aggregated data to assist in ad delivery when you visit or use our Services. This includes third-party technology companies that collect data about you to create a profile of your preferences based on your interactions when you use our Services. These companies also automatically collect data when you use our Services to assist us identify the ads that are served to you and what you do after seeing those ads. In addition, we also share data with providers of web analytics tools, such as Google Analytics, which we use to analyse your use of the Services.

These third-party advertising companies collect, store and use data by integrating cookies and other tracking technologies on our Services. Please see our Cookie Notice for further information.

In some cases, these third parties may also use the data that they collect for their own purposes. For instance they may aggregate your data with other information they hold and use it to inform advertising-related services provided to other clients or collaborate with other advertising companies and share your Personal Data as part of the process.

Please see our Cookie Notice for more information on the third-party advertising companies which collect, use and store data about you, and the use of cookies and other tracking technologies implemented on our Services. From our Cookie Notice, you can also learn how to exercise control over this data collection and usage. If you choose to restrict or prevent tracking for these purposes, the advertising you see when you visit or use our Services will no longer be tailored to your preferences.

We may also share your data with social media or similar platforms so that you and other people can see relevant content on those platforms. For example, we may use the Facebook Custom Audiences service and share your email address in a protected format with Facebook. This allows us to include you in a custom audience to serve you relevant advertising content on Facebook or create an audience of other Facebook users based on the information in your Facebook profile. You can opt-out by emailing [email protected] or through the Communications Preferences, Legal or Account sections available on your account profile.

How we share your Personal Data and who we share it with

We may share your Personal Data and other information under the following circumstances:

Fever group subsidiaries . These fully owned subsidiaries of Fever Labs Inc. are required to process such information based on our instructions, internal procedures and protocols and in accordance with this Privacy Notice. Unless there is a legitimate enabling basis, they have no power to share your Personal Data independently. We may share your Personal Data within the Fever group subsidiaries to:

provide you with the best user experience and Services;
protect you, other users and our systems from fraud or harmful behaviour;
improve existing, or develop new Services;
send you information about Fever services we think you’ll be interested in hearing about.

Third-party service providers . We may share your Personal Data with third-party service providers, acting as our data processors, in order to facilitate or provide certain services on behalf of Fever. By way of example and not limitation, it may include:

IT infrastructure and support providers that facilitate our provision of the Services to you;
Analytics and user research providers that help us improve our Platform;
Communications and survey services providers to help us provide our Services to you and help us send you emails, push notifications and text messages; and
Other third-party service providers, for the purpose of providing our Services or tracking our users' use of the Services (including but not limited to payment service providers).

These providers are authorised to process your Personal Data only as necessary to provide these Services to us.

Compliance with legal obligations . When we respond to court orders or legal processes, or to exercise our legal rights or defend ourselves against legal claims. When we believe it is necessary to share your Personal Data in order to investigate/prevent a crime or take actions against illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Use, or as otherwise required by law.

Mergers & Acquisitions . When we need to transfer Personal Data about you if we are acquired by or merged with another company. If we are involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified afterwards via email and/or a prominent notice on our Services of any change in ownership or uses of your Personal Data, as well as any choices you may have regarding your Personal Data.

Social media and advertising partners . When we use social media for marketing purposes, your Personal Data (limited to only your name and email address) may be shared with the social media platforms so that they can check if you also hold an account with them. If you do, we may ask the advertising company or social media provider to:

use your Personal Data to sent our ads to you, because we think that you might be interested in new Fever products or services;
not send you our ads, because the marketing related to a service that you already use;
send our ads to people who have a similar profile to you (lookalike audiences) and custom audiences. Please note that your Personal Data is hashed before we send it to the advertising partner and they are only allowed to use it in the ways described above.

Experience or Event organisers . When you purchase tickets, sign up for, or donate to an experience or event through our Platform, we may share your Personal Data with the entity organising that experience or event. Sometimes, these organisers might have others help them set up the event. We call these helpers "Third-Party Organizers." For example, a concert venue might let a promoter use our Platform to create an event at their venue. In these cases, we might share your Personal Data with both the venue and the promoter for logistical or operational purposes due to it being necessary for the proper execution of the contract with you. Remember, we're not responsible for how these experience or event organisers or Third-Party Organisers process your Personal Data or if they comply with applicable data protection laws.

Other Fever users : given the nature of our Services, other Fever users may be able to access or view certain Personal Data in connection with your participation in an experience or event. In addition, we may ask you to let us sync your mobile phone contacts in order to share with them previously purchased tickets or send them discount codes, among other purposes.

International data transfers

As a general rule, if you are a user resident in the European Economic Area (EEA), please note that Fever aims to store your Personal Data in the EEA territory. However, in some limited circumstances, we may need to transfer your Personal Data to other Fever group subsidiaries or to third-party services providers located in countries outside of the European Economic Area (EEA) or the United Kingdom (UK) to (i) help us provide our Services; (ii) provide ongoing user support; (iii) comply with legal and regulatory requirements; and (iv) fraud prevention and response to law enforcement authorities.

When transferring Personal Data outside the EEA or UK to other countries that do not offer a standard of data protection equivalent to the EEA or UK , we will make sure that your Personal Data is sufficiently protected and make sure that a contract with strict data protection safeguards and clauses are in place before we transfer your Personal Data.

Please also note that when you are purchasing tickets or enrolling into an event, such event may be organised by another entity located outside the EEA. By enrolling in such event or purchasing the relevant tickets you acknowledge the necessity of transferring your Personal Data to the organiser for the purpose of managing your participation in the relevant event or experience.

If you are a European resident, you can find out further information about the rules on data transfers outside the EEA, including the mechanisms that we rely upon, on the European Commission website .

Cookies and tracking technologies

We use cookies to analyse how you use our Services. Please read our Cookies Notice for more information about cookies. In addition, pixels, web beacons, tags and scripts may be used by Fever and our partners, affiliates, analytics or service providers. These technologies are used for measuring performance of our email campaigns, analysing trends, administering the Services, analytics and tracking users’ behaviours regarding the Services and to gather demographic information about our user base as a whole. We receive reports and build internal dashboards based on the use of these technologies on an individual as well as aggregated basis.

We use cookies, for example, to remember users’ settings (e.g. language preference). Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our Services, but your ability to use some features or areas of our Services may be limited.

Security

Whilst we take appropriate technical and organisational measures to safeguard the Personal Data that you provide to us, no transmission over the Internet can ever be guaranteed 100% secure. Consequently, please note that we cannot guarantee the security of any Personal Data that you transfer over the Internet to us.

We are committed to protecting your Personal Data using appropriate technical and operational security measures such as access controls that restrict and manage the ways in which your Personal Data is stored and handled, in order to maintain the confidentiality, availability and integrity of your Personal Data.

Data Retention

We will keep your Personal Data for as long as necessary to achieve the original purposes we collected it for and in compliance with applicable and relevant laws. Even after termination of the purpose for which your Personal Data was collected or upon receipt of a deletion request, we may need to continue to retain your Personal Data in accordance with data retention periods that vary from country to country, regulatory requirements or in order to resolve pending disputes, ongoing court claims or enforce our agreements.

We may delete your Personal Data (including any account that you set up to use our Services) if you do not use the Services during a two year period. Once this period is reached, we will contact you to confirm if you want to continue using our Services or if you prefer that we delete your Personal Data permanently.

In some circumstances, we may anonymise your Personal Data (so that it can no longer be associated with you and does not allow re-identification) for our internal research, analytical or statistical purposes in which case we may use this information indefinitely without further notice to you.

Personal Data from third data subjects

In the event that, in connection with the purchase of a ticket for an experience or event, it is necessary or you voluntarily provide us with the Personal Data of friends, relatives or other attendees, you guarantee and are responsible for having correctly informed them regarding the processing of their Personal Data by Fever and the organiser of the event, in accordance with the terms set forth in this Privacy Notice.

Your rights and how to exercise these rights

You have certain rights in relation to your Personal Data. If you would like further information in relation to these or would like to exercise any of them, please contact our Data Protection Officer at [email protected].

In short, you have the right to:

Be told and obtain information regarding how we use your Personal Data.
Ask for a copy of your Personal Data . Please note that we may not be able to provide you any Personal Data about other people or linked to an ongoing crime or fraud investigation. In addition, we won’t provide you with any communication we’ve had with our legal advisers or internal notes about our procedures/protocols).
Ask us to correct your Personal Data if you think it’s wrong, inaccurate or incomplete. In that case, we may need to verify the accuracy of it.
Ask us to delete your Personal Data . As informed above, there may be circumstances where we may not be able to agree to your deletion request due to we have a legal obligation or there is an applicable data retention period.
Object (opt-out) the processing of your Personal Data for marketing purposes (including profiling) or other processing activities based on legitimate interests. Please note that we may not be able to accept it in the event we need to process your Personal Data for the proper provision of our Services or even need to close your account as we won’t be able to provide our Services.
Restrict the way that we process your Personal Data and ask us to suspend using your Personal Data. This may be possible if your Personal Data it’s not accurate or there is an ongoing legal claim.
Ask us to transfer all your Personal Data to another company. Please note that we may do it if a regulatory requirement enables it, providing your Personal Data in a structured, commonly used and machine-readable format.
Withdraw your consent or update your permissions . You’re in control of your Personal Data and therefore you can change your privacy settings and preferences in the App or sending an email to [email protected]

We will consider all such rights requests and provide our response within a reasonable period (and in any event within any time period required by applicable data protection laws). Please note, however, that certain Personal Data may be exempt from such requests in specific circumstances. If an exception applies, we will tell you this when responding to your request. We may request you provide us with information necessary to confirm your identity before responding to any request you make.

If we delete any Personal Data which we are holding about you, this deletion may only relate to the Services and not any other service provided by us in other jurisdictions. You should make requests for each account that you may have set up to access the Services or any other service provided by us.

Third-party sites

The Services contain links and pages to other websites operated by third parties. Please note that this Privacy Notice applies only to the Personal Data that we collect through the Services and we cannot be responsible for Personal Data that third parties may collect, store and use through their websites. You should always read carefully the Privacy Notices of each website you visit.

Changes to this Privacy Notice

This Privacy Notice was last updated on April 1, 2024. Please check back regularly to keep informed of updates to this Privacy Notice. Where we make significant changes to this Privacy Notice, and we have your email address, we will send you notification of the changes.

Complaints, questions and suggestions

We have a Data Protection Officer that can assist with all queries regarding our processing of Personal Data. Our Data Protection Officer can be contacted at [email protected].

You have the right to lodge a complaint with local data protection authorities in the EEA and other third countries if you believe we have not complied with applicable data protection laws. The local authority differs depending on the country. Please see Annex I to check your local data protection authority and if there are any variations to this Privacy Notice in accordance with local regulatory requirements.

Annex I - Data Protection Authorities and Privacy Notice variations by country

Below, you can find information about the local data protection authorities and privacy Notice variations in some of the countries in which we operate.

Country

Additional information

Argentina

Supervisory Authority

Dirección Nacional de Protección de Datos Personales (PDP)

Av. Pte. Gral. Julio A. Roca 710, piso 3 - Ciudad Autónoma de Buenos Airestónoma de Buenos Aires, Argentina

Privacy Notice variations

Legitimate interest as a legal basis for processing your Personal Data is not available in Argentina. Instead, Fever will rely on the following legal basis for processing your Personal Data:

Necessary to perform the contract or provision of Services;
Consent;
Compliance with a legal obligation;
Personal Data is obtained from sources with unrestricted public access;
Personal Data is limited to name, ID number, tax or social security ID number, profession, date of birth and domicile.

Fever will collect, use, and disclose your Personal Data in accordance with section 5 of this Privacy Notice, solely for the purposes outlined herein. Fever utilises Amazon Web Services (Ireland) as its service provider for storing your Personal Data.

Australia

Supervisory Authority

Office of the Australian Information Commissioner

GPO Box 5218 Sydney

NSW 2001

Privacy Notice variations

Fever will collect, use, and disclose your Personal information in accordance with section 5 of this Privacy Notice, solely for the purposes outlined herein. Fever utilises Amazon Web Services (Ireland) as its service provider for storing your Personal Data.

Austria

Supervisory Authority

Austrian Data Protection Authority

Österreichische Datenschutzbehörde

Barichgasse 40-42

1030 Wien

Belgium

Supervisory Authority

Autorité de protection des données

Rue de la Presse, 35

1000 Bruxelles

Belgique

Brazil

Supervisory Authority

Autoridade Nacional de Proteção de Dados (ANPD)

Zona Cívico-Administrativa BL C - Brasília, DF,

70297-400, Brasil

Privacy Notice variations

Canada

Supervisory Authority

Commissariat à la protection de la vie privée du Canada

30, rue Victoria

Gatineau (Québec)

K1A 1H3

Privacy Notice variations

Legitimate interest as a legal basis for processing your Personal Data is not available in Canada. Instead, Fever will rely on the following legal basis for processing your Personal Data:

Necessary to perform the contract or provision of Services;
Consent;
Compliance with a legal obligation.

Chile

Supervisory Authority

Consejo para la Transparencia (CPLT)

Morande 360, Piso 7

Santiago

Privacy Notice variations

Legitimate interest as a legal basis for processing your Personal Data is not available in Chile. Instead, Fever will rely on the following legal basis for processing your Personal Data:

Necessary to perform the contract or provision of Services;
Consent;
Compliance with a legal obligation;
Collection or processing of personal data is authorised by law.
Personal data is obtained from sources with unrestricted public access.

Costa Rica

Supervisory Authority

Agencia de Protección de Datos de los Habitantes

Prodhab

San Pedro de Montes de Oca, Alameda, avenida 7 y calle 49, edificio Da Vinci

Denmark

Supervisory Authority

The Danish Data Protection Agency

Datatilsynet

Carl Jacobsens Vej 35

DK-2500 Valby

France

Supervisory Authority

Commission nationale de l'informatique et des libertés (CNIL)

3 Place de Fontenoy

TSA 80715

75334 PARIS CEDEX 07

Germany

Supervisory Authority

Die Bundesbeauftragte für den Datenschutz und die Informations freiheit

153 Graurheindorfer Straße, 53117, Bonn,

Deutschland

State Data Protection Authorities

India

Supervisory Authority

Data Protection Board of India (Board).

Privacy Notice variations

If applicable, in addition to the rights listed above in section 13, you have the right to:

seek information as to all the data fiduciaries with whom your Personal Data has been shared, along with the categories of Personal Data so shared.
redressal of grievance from the data fiduciary at the first instance and then approach the Board;
nominate another individual who will exercise the data principal's rights in case of the event of your death or incapacity.

Ireland

Supervisory Authority

Office of the Data Protection Commissioner

Canal House

Station Road

Portarlington

Co. Laois

Italy

Supervisory Authority

Garante per la protezione dei dati personali

Piazza Venezia 11

00187 Roma

Italia

Japan

Supervisory Authority

Personal Information Protection Commission

Kasumigaseki Common Gate West Tower

32nd Floor, 3-2-1 Kasumigaseki, Chiyoda-ku Tokyo 100-0013

Japan

Privacy Notice variations

Legitimate interest as a legal basis for processing your Personal Data is not available in Japan. Instead, Fever will rely on the following legal basis for processing your Personal Data:

Necessary to perform the contract or provision of Services;
Consent;
Compliance with a legal obligation;

Please note that you can only request erasure of personal information, discontinuation of data processing, or discontinuation of transfer of personal information when the purpose of use is found to have been violated, the personal information was collected illegally, or your consent was obtained illegally.

Republic of Korea

Supervisory Authority

Personal Information Protection Commission

4th floor, Government Complex Seoul, 209, Sejong-daero, Jongno-gu

Seoul

Korea Republic

Privacy Notice variations

Fever will not sell your Personal Data to any third-party. However, there are specific circumstances outlined in section 7 where Fever may need to share your personal information with third parties. Please, refer to such section to obtain additional information.

To object or withdraw your consent to specific categories of cookies, you can access the “Cookies Management” feature available at the bottom of our Website. For more information, please refer to the Cookie Notice.

KSA

Supervisory Authority

Saudi Authority for Data and Artificial Intelligence

An Nakheel, Riyadh 12382, Saudi Arabia

Mexico

Supervisory Authority

INAI – Instituto Nacional de Transparencia, Acceso a la Información y Protección de Datos Personales

Av. Insurgentes Sur #3211

Col. Insurgentes Cuicuilco

Delegación Coyoacán

C.P. 04530, Distrito Federal

México

Privacy Notice variations

Legitimate interest as a legal basis for processing your Personal Data is not available in Mexico. Instead, Fever will rely on the following legal basis for processing your Personal Data:

Necessary to perform the contract or provision of Services;
Consent;
Compliance with a legal obligation;
Collection or processing of personal data is authorised by law.
Personal data is obtained from sources with unrestricted public access.

Morocco

Supervisory Authority

Commission Nationale de contrôle de la protection des Données à caractère Personnel (C.N.D.P.)

Immeuble Les Patios, 3ème étage

6 boulevard Annakhil

Hay Riad

Rabat

Netherlands

Supervisory Authority

Dutch Data Protection Authority

Postbus 93374

2509 AJ DEN HAAG

New Zealand

Supervisory Authority

The Office of the Privacy Commissioner

PO Box 10-094, The Terrace, Wellington 6143

Privacy Notice variations

Legitimate interest as a legal basis for processing your Personal Data is not available in New Zealand. Instead, Fever will rely on the following legal basis for processing your Personal Data:

Necessary to perform the contract or provision of Services;
Consent;
Compliance with a legal obligation;
Collection or processing of personal data is authorised by law;
Personal data is obtained from sources with unrestricted public access;
Information will be used in a form that does not identify you or for statistical research purposes.

In addition to the rights listed above in paragraph 13, you also have the right to provide us with a statement of the correction you are seeking for your personal information and request that we attach it to your personal information if we do not make the sought correction.

Portugal

Supervisory Authority

Comissão Nacional de Protecção de Dados

Av. D. Carlos I, 134 - 1.º

1200-651 Lisboa

Portugal

Singapore

Supervisory Authority

Personal Data Protection Commission

10 Pasir Panjang Road #03-01

Mapletree Business City

Singapore 117438

South Africa

Supervisory Authority

The Information Regulator

JD House, 27 Stiemens Street, Braamfontein,

Johannesburg, 2001.

Spain

Supervisory Authority

Agencia Española de Protección de Datos (AEPD)

C/ Jorge Juan, 6

28001-Madrid

Sweden

Supervisory Authority

Integritetsskyddsmyndigheten (IMY)

Box 8114, 104 20 Stockholm

Switzerland

Supervisory Authority

Préposé fédéral à la protection des données et à la transparence

Feldeggweg 1

3003 Berne

UAE

Supervisory Authority

UAE Data Office

[Dubai (DIFC)] The Commissioner of Data Protection

Dubai International Financial Centre Authority

Level 14, The Gate P.O. Box 74777 Dubai

Privacy Notice variations

Legitimate interest as a legal basis for processing your Personal Data is not available in the UAE. Instead, Fever will rely on the following legal basis for processing your Personal Data:

Necessary to perform the contract or provision of Services;
Consent;
Compliance with a legal obligation;
Collection or processing of personal data is authorised by law;
When the processing is necessary for archival purposes or for scientific, historical and statistical studies in accordance with the applicable legislation in the UAE.
When the processing is related to the personal data that has become publicly available and known by your actions.

United Kingdom

Supervisory Authority

Information Commissioner's Office (ICO)

Wycliffe House Water Lane

Wilmslow

Cheshire SK9 5AF

United States

Supervisory Authority

Federal Trade Commission FTC

600 Pennsylvania Avenue, NW

Washington, DC 20580

Privacy Notice variations

California: “Do not sell my personal information”.

Fever adheres to the privacy regulations in place and ensures that it neither sells nor shares personal information in violation of these regulations. However, there are specific circumstances outlined in section 7 where Fever may share personal information in accordance with applicable exemptions, such as sharing with service providers, partners, event organisers or when consent is properly obtained.
For users concerned about data sharing through cookies and tracking technologies, there is an option to opt-out of such sharing. This can be done through the "Do not sell my personal information" or "Cookies management" panel located at the bottom of the webpage.

Who we are

Our values and why do you need to read this Global Privacy Notice

Children

What type of Personal Data we may collect and use about you?

How can we use your Personal Data?

How do we use your Personal Data for marketing?

6.1 Experience discovery and recommendation

6.2 Third-party marketing

6.3 Opting Out

6.4 Third-party advertising companies

How we share your Personal Data and who we share it with

International data transfers

Cookies and tracking technologies

Security

Data Retention

Personal Data from third data subjects

Your rights and how to exercise these rights

Third-party sites

Changes to this Privacy Notice

Complaints, questions and suggestions

Annex I - Data Protection Authorities and Privacy Notice variations by country