- Greenville, South Carolina-based MTC Federal Credit Union has turned to Mahalo Banking to enhance its member experience.
- Mahalo’s technology will bolster MTC FCU’s offerings, including online account opening, Skip-a-Pay, and Savings Jar.
- Mahalo Banking won Best of Show in its Finovate debut at FinovateFall 2023.
MTC Federal Credit Union (MTC FCU), a credit union based in Greenville, South Carolina with assets of $292 million, has partnered with Mahalo Banking to enhance its member experience. Mahalo’s online and mobile banking solutions will power a range of member-centric features for the credit union, including a number of member-requested tools and services designed to streamline platform navigation and boost engagement.
“Mahalo’s committed member and core-centric focus, alongside their dedication to continuous innovation including security and neurodiversity solutions set them apart from other providers,” MTC FCU President/CEO William H. Love Jr. said. “Mahalo is a true partner in our endeavor to provide a comprehensive digital banking experience for our members while attracting new members looking for a state-of-the-art platform with an outstanding user experience.”
Among the enhanced self-service solutions that will be available to MTC FCU members in addition to online account opening are Skip-a-Pay and Savings Jar. Skip-a-Pay enables borrowers to defer loan payments for 90 days – over November, December, and January – when they make a donation of $36 to the MTC Federal Foundation. The foundation supports health and sustainability initiatives, funding for natural disaster relief, and financial education and scholarship awards. Skip-a-Pay eligible loans include personal, vehicle, recreational vehicle, ATV, motorcycle, and watercraft loans. Savings Jar is a round-up transactions feature that helps make saving an effortless part of everyday shopping.
“Our deep credit union ties enable our team to form strong bonds with the credit unions we serve, and that has been the case throughout our partnership with MTC Federal Credit Union,” Mahalo COO Denny Howell said. “Working with MTC Federal Credit Union allows us to deliver on what we do best, empowering the credit union with a member-centric platform that provides enhanced, user-friendly functionality and meets members where they are.”
Mahalo Banking won Best of Show in its Finovate debut at FinovateFall in New York last year. At the conference, the company demoed its online banking solution that fully integrated comprehensive neurodiverse functionality directly into its platform. This innovation enables credit unions to support members who have unique needs ranging from color-blindness to autism, dyslexia, and epilepsy.
Founded in 2018, Mahalo Banking is headquartered in Troy, Michigan. The company’s June partnership announcement is only the latest deal the fintech has forged of late. Just a few weeks ago, the company reported that Texas-based Memorial Credit Union selected Mahalo as “an ideal partner to help transform and improve our digital offerings,” in the words of Memorial CU President and CEO Thomas Rogers. In May, Mahalo Banking partnered with Affinity Credit Union of Iowa. In April, the company announced that it was working with a pair of Michigan-based FIs: Gerber FCU and The Local CU.