Comment négociez-vous avec les clients qui exigent des fonctionnalités de projet VR au-delà des contraintes budgétaires convenues ?

When clients request more features for a VR project than the budget allows, I handle it by first understanding their reasons and the importance of the features. I then assess the impact on the timeline, budget, and resources, outlining the extra costs and time needed. I have an open conversation with the client, explaining the implications and suggesting alternatives like adding the most important features now and others later. If they insist, I re-negotiate the contract to include the new requirements, ensuring the extra costs and timelines are clear. This approach maintains quality, meets client needs, and keeps the project on track.

I deal with this daily. It's incredibly easy to go over budget on a VR project; Especially when you care about the deliverable. This is why it's extremely important to understand (and document) the expectations and needs of your client, beforehand. Remember, this is a VERY new approach for a lot of people so they will likely come to you with a grand vision that isn't realistic, it's your job as the producer/creative to bring that vision into a scope that is going to hit the mark still. Sometimes going against what they say will lose you the contract. It's a sad truth but underdelivering will lose you a lot more. Explain that there are additional HARD COSTS associated with what they're asking and good clients will understand. You got this!

From my standpoint, when clients want extra features that exceed the budget: - I first listen to understand why they want the changes. - I explain the extra time and costs involved and suggest prioritizing the most important features now and adding others later. - If they still want everything, I will ask that the contract be adjusted to include the new scope, ensuring we are all on the same page and maintaining quality. This way, we keep the project on track and meet their needs without compromising quality.

Initial Consultation: Conduct a thorough initial meeting to fully understand the client’s vision, goals, and desired outcomes for the VR project. Detailed Requirements Gathering: Ask detailed questions to uncover the specific features and functionalities the client values most. Prioritization: Help the client prioritize features based on their impact and importance, distinguishing between must-haves and nice-to-haves. Use Cases: Discuss various use cases and scenarios to understand how the client envisions users interacting with the VR experience. Budget Clarification: Clearly outline the budget constraints and explain how they impact the scope and feasibility of the project.

Begin by thoroughly understanding the client's needs and the reasons behind their request for additional features. Discuss how these features align with their overall goals and objectives for the VR project. This understanding will help you tailor your negotiation strategy and find common ground.

Clear Communication: Clearly communicate the agreed budget constraints and the impact of additional features on the overall project. Transparent Pricing: Provide a detailed breakdown of costs associated with each additional feature the client requests. Scope Definition: Define and document the project scope, ensuring both parties understand what is included within the current budget. Feasibility Assessment: Explain the feasibility of incorporating additional features within the existing budget and timeline. Quality Assurance: Emphasize the importance of maintaining quality and how exceeding the budget could compromise the final product.

Dès le début, il est crucial de clarifier ce qui est réalisable avec le budget alloué et d'expliquer les capacités et limitations du projet. Si le client demande des fonctionnalités supplémentaires dépassant le budget, expliquez calmement l'impact sur les coûts et les ressources, en fournissant une ventilation détaillée. Communiquez ces informations dès que possible pour éviter les malentendus et établir des attentes réalistes. Cela favorise un environnement collaboratif où les deux parties peuvent travailler ensemble pour trouver des solutions réalisables et maintenir une bonne relation de travail.

This is the key to avoiding situations later on in the project, where the client suddenly wants features beyond what was agreed in the budget. Make sure they know exactly what they are getting and my personal advice - don't use flat rate fees. Use day rates and mention as often as the situation allows, that additional features will cost extra. That way the client has a better understanding and the chances are lower that they will suddenly ask for features above what was agreed

Be upfront (but upbeat): Setting clear expectations is key when dealing with additional VR project features that stretch the budget. Make sure to communicate the limitations and constraints upfront, detailing the scope of work, timelines, and deliverables. This helps prevent misunderstandings and scope creep, creating a transparent and trusting relationship.

Suggest alternative solutions that can achieve similar results but within the agreed budget. Be open to negotiating a compromise that satisfies both parties.

If the budget does not stretch that far, instead of saying 'no' brainstorm other ideas together with the client. For example, let's say they want super detailed textures in their VR experience, but it's blowing the bank. We could suggest simpler textures that still look great, or maybe even offer a 'highlight reel' version where the most important areas have all the bells and whistles. Now, remember, the key here is that these alternatives still gotta meet their goals and make that VR experience amazing. It's all about giving them choices! By showing them options, we empower them to make informed decisions and they see that we're flexible, but still committed to making their project a total win.

Si bien podemos presentar un presupuesto para darle solución al problema de nuestro cliente, también debemos tener un plan b y tener alguna alternativa de otra posible solución. Esta solución a lo mejor es la misma idea, solo que a menor escala y lógicamente, a menor precio. Esto lo ofreceremos en la parte que nos damos cuenta que el cliente por nada podría financiar la primera idea, ahí aparecerá esta idea.

proposez des alternatives créatives, comme des solutions plus économiques qui atteignent des résultats similaires ou des versions simplifiées des fonctionnalités demandées. Vous pouvez également suggérer de phaser le projet, en intégrant les nouvelles fonctionnalités à une étape ultérieure lorsque des fonds supplémentaires seront disponibles. Documentez toutes les modifications convenues et obtenez l'approbation écrite du client. Cette approche transparente et collaborative permet de gérer les attentes tout en respectant le budget, renforçant ainsi la confiance et assurant le succès du projet.

For our VR Submarine Engineering project, my approach was to either scale back on features or suggest more cost-effective solutions. For instance, when a client wanted multiplayer integration, I explained the time and cost involved transparently. We discussed the implications, and I suggested a REST-based approach instead of real-time communication. This allowed us to stay within budget while still achieving the project’s core objectives. Being clear about what’s feasible and offering alternatives helps clients make informed decisions and keeps the project on track.

Emphasize the quality and value of the work already provided within the current budget. Showcase any previous successes or testimonials to build trust and confidence in the current project scope.

Highlight how these features align with their business objectives, enhance user experience, or provide competitive advantage. Help the client understand the return on investment (ROI) associated with sticking to the budget and achieving project milestones efficiently.

Nosotros debemos hacer entender a nuestro cliente que le estamos dando soluciones o no le estamos vendiendo realidad virtual, es en ese momento en el que se dan cuenta de la propuesta de valor que tienen ante ellos y que ahora solo hay que negociar un presupuesto. A mi me cuesta más cerrar un negocio por el tema presupuestal que por el tema de idea, a los clientes les encanta innovar y siempre van a querer utilizar nuevas tecnologías. Pero, también quieren ahorrar lo más que puedan o tienen otras prioridades.

commencez par expliquer les implications sur les coûts, les délais et les ressources. Ensuite, mettez l'accent sur la valeur ajoutée de ces nouvelles fonctionnalités pour l’entreprise du client à long terme. Par exemple, montrez comment elles peuvent améliorer l'engagement des utilisateurs ou offrir un avantage concurrentiel. Lorsque les clients comprennent ces bénéfices tangibles, ils peuvent être plus disposés à ajuster leur budget. Proposez également des alternatives économiques ou des versions simplifiées pour respecter le budget initial. Documentez toutes les modifications convenues et obtenez l'approbation écrite du client.

Discussing values with client's, I start by aligning our design goals with their business objectives. I ensure that the value of each feature or design decision is clearly communicated in terms of how it contributes to their overall strategy and user experience. I provide detailed insights into how proposed features will impact user engagement, satisfaction, and potential return on investment (ROI). I also present data and case studies that highlight the benefits and effectiveness of similar features in comparable projects. This helps clients understand the tangible and intangible benefits they can expect.

When clients demand features beyond the budget, propose an incremental approach: - Prioritize Features: Identify and agree on core functionalities to deliver first. - Phased Development: Develop essential features within the current budget in Phase 1. Plan additional features for future phases as funds become available. - Detailed Plan: Provide a clear scope, timeline, and cost breakdown for each phase. - Benefits: Highlight budget management, reduced risk, and flexibility for adjustments. This strategy ensures immediate needs are met and allows for future enhancements without exceeding the current budget.

Envisagez de diviser le projet en étapes, ce qui permet de respecter le budget actuel tout en planifiant des expansions futures lorsque des fonds supplémentaires seront disponibles. Cette méthode permet aux clients de voir la valeur de la phase initiale du projet VR, les aidant à justifier un investissement supplémentaire pour les étapes suivantes. Adopter cette stratégie offre une feuille de route claire pour la croissance et l’amélioration continue, rendant le projet plus attrayant pour les clients. Cela démontre également votre flexibilité et votre engagement à livrer un projet de qualité tout en gérant les contraintes budgétaires.

Explain how the additional features will impact the project timeline, resources, and costs. Provide a detailed breakdown of the extra costs associated with these new features.

By breaking down a complex VR project into smaller, manageable phases, you offer flexibility and control. This strategy allows clients to see tangible results early on, building trust and enthusiasm. Clearly communicate the long-term vision while delivering immediate value. Remember to set realistic expectations for each phase and have a clear plan for scaling up as budget allows.

When the demand goes beyond the initial discussion and budget, we can come up with a plan to develop feature in incremental phases so that other projects in pipeline won't be affected.

Emphasize collaboration and teamwork in finding solutions that benefit both parties. Building rapport fosters trust and facilitates constructive discussions. Throughout the negotiation process, maintain a positive relationship with the client. Listen actively to their concerns and demonstrate empathy for their perspective.

Negotiations can get heated, but trust me, keeping things positive is key! Even if you hit a wall, stay calm and professional. Remind everyone you're on the same team, working towards making this project a success. Show your willingness to find a solution that works for both sides – it's all about win-win, right? A good relationship with your client goes a long way, even beyond this project. It's about building trust and keeping things positive in the long run.

This kind of matter can happen if you don`t have something called "VR Scenario" which describe all needs of VR project include 3d models needed, animation, texts, environment, steps by step for each frame inside VR experience.. this will be saved submitted by the scenarist and VR designer and clint, any argue will happen after out of scenario will be neglect.. End of speech

You must ensure to Maintain a Positive Relationship: Stay professional and courteous throughout the negotiation process. Aim to maintain a positive working relationship with the client, as this can lead to future opportunities and referrals.

Focus on finding a middle ground and be ready to make concessions. To manage the budget and timeline effectively, deliver the core project as initially planned and then work on the additional features in the next phase. This way, we can ensure the main project is completed on time.

Sometimes, the client is right and what he demands is a good thing to do for the project and should be and could be done within the existing resources. Evaluate the time needed to execute those things and how much personal benefit it might give with better exposure. Sometimes clients demand features that were just released and not implemented yet by many including you, that would give you a chance to learn something new in a great on-going case study. It is good to push a client to pay for his demands, but it is also important to keep the relations with them on a positive note. VR is quite innovative niche still so any good project gets exposure and you don't want to be underrepresented by insisting only on income