Voici comment vous pouvez favoriser une culture du feedback dans votre équipe de sécurité de l’information.

Ask your management lots of questions and prompt questions (and curiosity) from your team. Feedback isn't a survey or a questionnaire. It has to be an active conversation to be effective, real and unbiased.

Actively seek feedback from your team about your leadership and decision-making. Demonstrate that you value and act upon the feedback you receive. Regularly give constructive feedback to your team members. Focus on specific behaviors and outcomes, offering actionable suggestions for improvement. Ensure that providing feedback does not lead to negative consequences for the giver. Reinforce that feedback is a tool for growth, not punishment. Schedule regular one-on-one and team feedback sessions. Use these sessions to discuss performance, challenges, and areas for improvement.

A culture of feedback in information security is essential. It helps us all grow. In the past the information security community has been about locking down, closing and building walls. This traditional approach to security evolved as an extension the concept of firewalling everything. Today, we deal with an era where the only way in which complex cyber challenges can be tackled is through transparency. Transparency itself can be so refreshing as it can encourage openness, collaboration and a problem-solving environment. We can openly solution if we are transparent. We can bring to the table our thoughts and concerns about architectures without fear of judgement or politics. This opens up our thinking towards improving and security.

As a cybersecurity leader, embracing transparency is critical for fostering a culture of feedback within your information security team. Transparency builds trust and encourages open communication, which is vital for identifying and mitigating risks effectively. By sharing both successes and failures, you create a learning environment where team members feel safe to voice concerns and suggest improvements. This openness not only enhances problem-solving but also drives continuous improvement and innovation. Implement regular updates on security policies, incident responses, and performance metrics to keep everyone informed and engaged. Transparency is the cornerstone of a resilient and proactive cybersecurity team.

To foster a culture of feedback in your Information Security team, transparency and inclusivity are essential. Create an environment where team members feel comfortable sharing thoughts and concerns by openly discussing decision-making processes, security protocols, and strategic rationales. When the team understands the context and importance of their work, they're more likely to provide valuable feedback. Encourage open communication by actively soliciting opinions, demonstrating that all input is valued, and showing how feedback contributes to improving security practices. This approach not only enhances teamwork but also promotes continuous improvement and innovation within the Information Security framework.

Based on my experience, regular check-ins are invaluable for maintaining a continuous feedback loop. These sessions should go beyond status updates; they should be forums for open dialogue where team members can voice their ideas and concerns without fear of retribution. By genuinely listening and acting on feedback, you demonstrate that every team member's voice is crucial. To make these check-ins more effective, consider incorporating feedback topics as a standing agenda item and follow up on previous feedback to show progress.

Fostering a culture of feedback in an Information Security team begins with creating a safe and open environment where communication flows freely. Start by establishing regular channels for feedback, such as weekly check-ins or post-incident reviews, where team members can discuss challenges, successes, and areas for improvement.

One of the joys that I have seen post covid is an acceleration of asynchronous communication which has driven in many ways, greater and wider interactivity across the globe. By proxy, this facilitates regular checkins and allows groups to come together still, but in ways that helps their timezone or working pattern. The tools for this such as Slack, Teams and then the plethora of other collab tools such as Notion, Atlassian etc., help us build platforms for managing information security and checking in with each other. Not all check-ins need to be formal either. Micro check-ins via interactions are more suited to this modern way of working too and its very refreshing. When we span timezones our working day is expanded and more efficient.

To foster a culture of feedback in your Information Security team, schedule regular check-ins to discuss ongoing projects, address concerns, and share updates on security threats. Actively listen to team suggestions and experiences during these sessions to identify issues early and demonstrate their input's value. This approach not only strengthens team cohesion but also enhances security vigilance and responsiveness, ensuring everyone feels heard and valued in contributing to the team's success and security posture.

To foster a culture of feedback in your Information Security team, regular check-ins are crucial. These sessions provide structured opportunities to discuss projects, address concerns, and share updates on security threats. Actively listening to team suggestions fosters a sense of inclusion and value, showing that their input is integral to decision-making. This approach not only enhances early detection of security issues but also promotes team cohesion and morale. It encourages a proactive approach to security, where every team member feels empowered to contribute to improving the organization's overall security posture.

I've found that framing feedback constructively is key to fostering a positive environment. It's essential to train your team in the art of delivering and receiving feedback. Specific, behavior-based feedback helps individuals understand the impact of their actions and encourages improvement without demoralizing them. Implementing a feedback framework, such as the SBI (Situation-Behavior-Impact) model, can provide structure and clarity. Encourage team members to practice this during meetings or peer reviews to normalize constructive critique.

I am a great believer that constructive critique drives openness but it must be sensitively linked to an air of collaboration and totally withdrawn from politics. If we critique with a personal driver in information security, I believe we undermine trust be it in our clients, our people, our supply chain. But if we are honest with it and share the reasons why with logic and a mind for improvement, we are creating a different construct that can only work. This also applies to end-user training and awareness. Criticising people for clicking when we give them a mouse is clearly not working. We need to collaborate and help them. Same with our teams - a constructive approach is really effective and can bring us closer together!

To foster a culture of feedback in your Information Security team, prioritize constructive criticism aimed at improvement rather than personal critique. Teach team members to deliver feedback that is specific, actionable, and tied to observable behaviors or events. For instance, instead of vague statements like "You're not following security protocols," encourage specific discussions such as, "I noticed the recent report lacked standard encryption checks; can we review them together?" This approach promotes a positive, problem-solving attitude, fostering a team culture focused on continuous improvement and effective security practices.

Fostering a culture of feedback in an Information Security team is crucial for maintaining strong defenses. Constructive feedback, centered on improvement rather than personal criticism, helps teams grow without demotivating them. Specific, actionable feedback tied to observable behaviors fosters a problem-solving mindset. This approach not only enhances security protocols but also cultivates a collaborative environment where team members feel empowered to address issues openly and proactively.

It is important to build environment and communication means for criticize. Normally negative feedback would lead to conflict and failure. Therefore, it is important to be able to complain in a way not to lead to conflict but as a mean that it is a weakness which you are going to work together to solve it.

Rewarding contributions is vital to fostering a motivated and engaged Information Security team. Recognize individual and team efforts through public acknowledgments in meetings and internal communications, ensuring everyone knows the value of their work. Offer tangible rewards like bonuses, promotions, or professional development opportunities to reinforce the importance of their contributions. Additionally, provide personalized tokens of appreciation, such as gift cards or certificates, to show gratitude for their hard work and dedication, thereby encouraging a culture of continuous improvement and excellence.

Recognizing and rewarding contributions for feedback in an Information Security team is crucial for building a culture of continuous improvement. It not only validates the efforts of team members but also reinforces the importance of their insights in enhancing security practices. Verbal praise and formal rewards like certificates or bonuses show appreciation and encourage others to actively participate in improving security measures. This approach fosters a collaborative atmosphere where feedback is seen as valuable and integral to achieving collective goals effectively.

Fostering a culture of feedback in your Information Security team involves recognizing and rewarding contributions that lead to improvements. When team members' feedback results in enhanced security practices, acknowledge their contributions publicly or through formal rewards like certificates or bonuses. This recognition not only validates their efforts but also encourages a proactive approach to sharing insights and ideas. By celebrating constructive feedback, you reinforce its importance and motivate others to contribute actively, fostering a collaborative and innovative team environment focused on continuous enhancement of security measures.

In my experience, recognizing and rewarding team contributions can significantly boost morale and reinforce a feedback culture. Celebrating successes publicly and rewarding those whose feedback led to improvements shows that their input is valued. This could range from shout-outs in meetings to tangible rewards. A proactive approach is to establish a "Feedback Champion" award to recognize consistent and impactful feedback, which can motivate others to engage more actively.

Fostering a culture of feedback in your Information Security team can be enhanced by promoting continuous learning. Encourage team members to engage in ongoing skill development and stay updated on the latest security trends and threats. Provide resources like training sessions, industry publications, and forums for knowledge sharing. When team members are actively learning and expanding their expertise, they are more likely to identify areas for improvement and share valuable insights with their colleagues. This approach not only strengthens individual skills but also contributes to a more informed and proactive security strategy within the organization.

Promoting continuous learning is pivotal for nurturing a feedback culture in an Information Security team. When team members are actively learning, they stay informed about emerging threats and best practices. This knowledge empowers them to provide informed feedback on existing security measures and propose improvements. Providing resources like training sessions and industry publications not only enhances their skills but also encourages them to share insights and ideas with colleagues, fostering a proactive and collaborative approach to maintaining robust security protocols.

Implement regular and scheduled feedback sessions. These sessions can be structured as peer reviews and one-on-one meetings. Utilize anonymous feedback tools to encourage honest and candid input from team members. This can ensure a comprehensive understanding of the team’s perspectives. Showcase how feedback has been implemented and the positive outcomes resulting from it. Leaders should actively participate in feedback processes, both giving and receiving feedback openly. Maintain an open door policy. Here team members feel comfortable approaching leaders with their feedback.

Encouraging continuous learning is not only about professional development but also about fostering an inquisitive and proactive mindset. I've seen teams thrive when they have access to the latest information and skills in cybersecurity. Offering regular training sessions, workshops, and access to industry resources can empower team members to stay ahead of threats and share their newfound knowledge. Create a knowledge-sharing platform where insights from these learning activities can be disseminated and discussed within the team.

People who know me know I am an advocate for continuous learning and seeing that flourish in others. But it needs encouragement in information security as distractions can deprive us of this and damage time that can be invested. We create an environment of creative culture that just allows this to bloom. It is actually rather simple but simple is not easy in the world of competing demands. I believe that if we turn our work into something whereby we collaborate with clients, it draws upon their learning and tacit knowledge. This in turn, by default creates an environment for our people whereby they by proxy have a learning role. Its not about turning the same old handle, its about looking for improvement and actively seeking to learn.

Open dialogue is essential for a dynamic feedback culture. From my perspective, creating multiple channels for communication, such as internal messaging apps or dedicated forums, helps maintain a steady flow of ideas and feedback. This informal communication complements formal structures and makes feedback a natural part of daily operations. Regularly soliciting feedback through anonymous surveys or suggestion boxes can also capture insights from those who might hesitate to speak up in meetings.

Open dialogue links directly to the transparency and learning points above. There is no reason not to have open dialogue and mix it with formal, informal, sync and async. Open dialogue fosters collective thinking. We cannot survive the cyber environment without it. The atmosphere it creates encourages growth and retention. It also creates happy cyber security companies that are then able to thrive and add value rather than fall back to a generic offering because of a lack of engagement. I would so strongly advocate for open dialogue in any information security environment.

In fostering a feedback culture, it's also beneficial to look at cross-functional interactions. Feedback from other departments can provide a fresh perspective and uncover blind spots in your security practices. Encourage your team to seek and provide feedback beyond their immediate circle. For example, collaborating with the development team on security practices can lead to more secure coding from the ground up. Establishing inter-departmental feedback sessions can enhance overall security posture and break down silos within the organization.