SBE Global

SBE Global

Technologies et services de l’information

Saint-Léonard, Hauts-de-France 1 526 abonnés

Service Beyond Expectations | Aftermarket Solutions & Services Designed to Streamline Customer Experience

À propos

SBE Global provides innovative solutions and services in the field of electronic repairs and returns management. SBE's unique cloud software platform, GlobalCare, is dedicated to the management and orchestration of the reverse logistics supply chain. It is used globally by some of the largest mobile network operators, device manufacturers, distributors and insurance companies, to manage their digital returns and customer care operations. SBE Global has its main R&D centre in Euratechnologies, Lille (France). SBE Global is part of Cordon Group since July 2023. Cordon Group is specialised in the repair and refurbishment of electronic devices. The group operates several high-volume repair centres, regional repair centres and logistics hubs, providing a range of services such as: device diagnostics, grading and triage, device repair and refurbishment, regional repair network management, customer care centres, warehousing, reverse logistics and more. Cordon Group employs 4000 people globally.

Site web
https://sbeglobalservice.com/
Secteur
Technologies et services de l’information
Taille de l’entreprise
11-50 employés
Siège social
Saint-Léonard, Hauts-de-France
Type
Société civile/Société commerciale/Autres types de sociétés
Fondée en
1987
Domaines
Digital customer care, Repair avoidance solutions, Cloud software, Contact centre solutions, Online self-service solutions, Reverse logistics management, BI & analytics, Multi-channel care, Device diagnostics, Services orchestration, Trade-in solutions, Digital repairs & returns et Customer journey management

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