How do I submit a malicious file or a false positive file?
If you have found a malicious file that is not being detected by TotalAV, or a safe file that is being detected by TotalAV (False Positive) Follow these instructions:
Compress File
Submit File Click here Select submission type Enter your Name > Email Address Add a comment describing the following: Where you found the file? Why do you think the file is malicious / a false positive? If malicious, what behavior is it changing on your device? Click Choose File Select the zip file that you would like to submit Click Submit File
![](https://support-image.totalav.com/Submit-files-and-websites-for-analysis-13.png)
Our virus lab engineers will then analyze the file. If the file is malicious or a security risk, they will create a virus signature that will trigger detection on this file.