Missed out? Watch the full webinar on YouTube now! 🎥👉 https://lnkd.in/d7T6aaTd Key Takeaways: ✅ Actionable insights for supervisors to optimize workforce performance. ✅ Tailored training and coaching strategies that cater to diverse learning styles and preferences.
Remember when you used to rock up to an agent's desk with a Y-shaped cable? Do you wish you could quality score all agent calls and not just a random sample? Would you like to see what your agents are doing on their desktop and not just what they are saying? Stuck for ideas for what should go into the Knowledge Base? Join us on August 28th for an exclusive webinar to discover how Mplus' intelligent tools transform your workforce in a modern, contact center environment. Learn how coaching, learning, and gamification elements seamlessly work together to boost agent performance and enhance supervisory skills. Key Takeaways: ✅ Actionable insights for supervisors to optimize workforce performance. ✅ Tailored training and coaching strategies that cater to diverse learning styles and preferences. Don't miss this chance to elevate your team's performance to new heights! Register Now!
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