Poor Communication
It has been a month since my basement got flooded. It is so hard to get in contact with the adjusters and when you do get on the phone with them, they have an attitude. By far the worst I’ve dealt with. They are neither fast or communicating well. From all the service companies that have come in to clean up the flood, electronics and give quotes for replacing the items, they have all stated that their other customers that have Allstate deal with the same thing. Needless to say, I will be switching companies after we get our payout.
Date of experience: 12 May 2024