Wob Reviews

400,634  Excellent
TrustScore 4.5 out of 5

4.6

In the Book Store category

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Reviews4.6

400,634 total


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Rated 5 out of 5 stars

An ethical alternative to Am*z*on.

The BEST thing about WOB is that it offers a CHOICE from the global dominace of the monopoly of the worker-opressing and market-strangling Am*z*n (and its many 'zombie' markets - ones which were once independent but are now owned by B*z*s).
Aside from this - WOB provides a fine service with terrific choice, good quality books (and DVD's) and is simply very easy to use. Even nicer - WOB isn'rt supporting evil things - the money is going towards things which make the world better, not worse.
Thanks WOB for making the world better.

Date of experience: 17 September 2024


Rated 4 out of 5 stars

This is satisfaction

I decide on a book, order it through WOB and immediately it’s packed up and dispatched again by WOB and within a couple of days the books arrive at my house.
The books are always in good condition and readable so I have no complaints no problems rather a happy bunny.
Well pleased; thank you

Date of experience: 18 September 2024


Rated 5 out of 5 stars

I love World of Books

I love World of Books. I've been buying books from them since my uni days and have found some of my favourite titles through them. Always feel better than buying books from Am*zon and I save money which is good, because I have a book buying addiction lol.

Date of experience: 29 August 2024


Rated 5 out of 5 stars

A good source for niche books

The series of books I am reading is rather niche so I was delighted to find them on your website. They were delivered quickly but the plastic packaging was ripped in transit so one of the books is lurking in a Royal Mail sorting office! Sturdier packaging would be appreciated.

Date of experience: 17 September 2024


Rated 5 out of 5 stars

Navigating the website can be tricky…

Navigating the website can be tricky but once you find what you are looking for it is more straight forward and once ordered correctly the purchase goes through smoothly.
Delivery and notifications are excellent. Books are mainly in very good condition.

Date of experience: 17 September 2024


Rated 4 out of 5 stars

wob offer good value

wob offer good value and are very good with updates about orders and delivery. They are a welcome antidote the behemoth that is amazon. Their classifications of book condition are rather relaxed and about one notch worse than amazon's so you might need to lower your expectations a little on book condition. However, I have found them responsive when dealing with complaints.

Date of experience: 17 September 2024


Rated 5 out of 5 stars

My favourite Secondhand Bookshop

I have ordered various books from World of Books and the quality is excellent. They turn up when advised and to-date are in great condition, almost new. My favourite second hand bookshop.

Date of experience: 17 September 2024


Rated 5 out of 5 stars

Great Service

Books arrived promptly and in good condition.
Website was easy to use. Attracted by the reasonable prices and with the large and varied selection of books available. Great service that I will be using again.

Date of experience: 17 September 2024


Rated 5 out of 5 stars

Love using World of Books

Love using World of Books. It's a lovely thing to be able to reuse and rehome a book. I bought two childhood books as a sentimental Christmas pressie for our two daughters who loved it when they were little girls. It was always the book they grabbed first at the library. I can guarantee at the ages of 23 and 25 they will be as pleased to see it as they were all those years ago. Always delivered on time and accurately described.





Date of experience: 17 September 2024


Rated 5 out of 5 stars

Excellent selection

Excellent selection, easy to use website and very fast delivery. All that plus kept well up to date with arrival times etc! Would highly recommend!

Date of experience: 17 September 2024


Rated 5 out of 5 stars

My go to website for "read again" books!

It's rare that I can't find the book I am hunting for on the World of Books website, they have some quite unusual ones, authors I've not come across but have enjoyed each read. This book arrived in pristine condition and quite quickly as well. My go to website for "read again" books! Plus postage and packing is free and arrives very quickly too! I am glad I came across their website all those years ago! Be warned though you can get quite engrossed looking through their library of books and hours can pass by!!!!

Date of experience: 17 September 2024


Rated 5 out of 5 stars

Great site for children’s books

Found the titles I was looking for at discounted prices. All arrived in the condition stated (most “as new” and one “good” had a few scribbles on the back inside cover). My grandcowill love them.

Date of experience: 18 September 2024


Rated 5 out of 5 stars

Have used WOB for a number of years

Have used WOB for a number of years. Always had top class service and complete satifaction with thier service. I will continue to use this company hopefully for years to come.

Date of experience: 18 September 2024


Rated 1 out of 5 stars

Better Customer Service Needed

Are the complaint handlers paid for each email they send? In my original emails, I include photographic evidence ie: a) the SKU code, b) the front cover of the book and c) the complaint (increasingly, the books have been inscribed; therefore, not in Very Good condition and unsuitable to give as a present). Yet I receive ... "Could you please clarify the nature of your issue for further assistance." I scroll down their email and find the documents I'd already sent! Surely, staff had seen them! To the Human Resources Manager—please conduct refresher courses in Employee Orientation.

Date of experience: 18 September 2024


Rated 1 out of 5 stars

The first and second copy of 'On the Black Hill'…

The first copy of 'On the Black Hill' by Bruce Chatwin arrived and although sold as 'good condition' the pages were brown and brittle, the term 'poor 'would have been too generous
You kindly sent me a replacement copy which proved to be in even worse condition the cover being creased and sticky. Once removed from its packaging it was swiftly returned to the same and I needed to wash my hands having considered it a health hazard!

Date of experience: 26 August 2024


Rated 5 out of 5 stars

Wob. provide a great service

Wob. provide a great service. Books always in good or excellent condition and always delivered promptly. Thank you, you provide a great service and together we are helping to recycle !

Date of experience: 17 September 2024


Rated 5 out of 5 stars

Highly Recommend

World of books is always reliable and good value. I have ordered loads of books from them. Once, when a book arrived damaged, they immediately refunded the cost. Highly recommend.

Date of experience: 17 September 2024