Do you know what is one of the biggest challenges that CPG brands face when it comes to building customer loyalty? 🤔 It’s cracking the right customer engagement strategies! 💡 👉 Head to page number 35 of the latest loyalty management magazine by Loyalty360, where Alexis Kvamme from Capillary uncovers the winning strategies that can turn your customers into lifelong brand advocates: https://lnkd.in/gdzDfrVa #cpg #customerengagement #customerloyalty #loyaltymarketing
Capillary Technologies
IT Services and IT Consulting
Bengaluru, Karnataka 149,383 followers
Powering 400+ Brands to Delight 1 Billion+ Customers Globally Through AI-Driven Loyalty and Engagement Solutions.
About us
Founded in 2012, Capillary Technologies offers end-to-end loyalty programs, a comprehensive view of consumers and unified, cross-channel strategies that deliver a real-time omnichannel, personalized, and consistent experience for customers. With a presence across the United States, India, Middle East, and South East Asia, Capillary powers a diversified product suite of end-to-end loyalty programs across 30+ countries, working with 250+ brands including Asics, Puma, Tata, Shell, Fossil, Sephora, Jotun and Domino's Pizza and many more from verticals such as apparel, footwear, supermarkets, conglomerates, manufacturing and electronics, pharmacy and wellness, fine dining and QSR, luxury, entertainment, oil and gas, travel and hospitality. With a massive reach of 875 million+ consumers and processing 1.97 billion+ transactions, Capillary Technologies’ promoter i.e., Capillary Technologies International Pte. Ltd. has the backing of Swanland Investment ltd. (an affiliate of Warburg Pincus), Sequoia Capital India Growth Fund II Ltd., Avataar Ventures Partners I, and Filter Capital Fund I Ltd.
- Website
-
https://www.capillarytech.com?utm_source=Linkedin
External link for Capillary Technologies
- Industry
- IT Services and IT Consulting
- Company size
- 501-1,000 employees
- Headquarters
- Bengaluru, Karnataka
- Type
- Privately Held
- Founded
- 2012
- Specialties
- OmniChannel Engagement & Commerce, eCommerce Platform, CRM and Loyalty, Customer Analytics, O2O Commerce, Marketing Cloud, Insights, Loyalty, Anywhere Commerce, Engage, Retail, Consumer Business, and Retail Analytics
Locations
Employees at Capillary Technologies
Updates
-
On this Labor Day, we celebrate the hard work, innovation, and dedication of our incredible team and the entire workforce that drives progress in the tech industry. Your passion fuels our mission to create a better future through technology. Here's to the relentless pursuit of excellence! And not just the tech industry- we'd like to take a moment and celebrate every individual who earns an honest living by putting in hard work. Wishing you all a relaxed and joyous #LaborDay. #USLaborDay #WorkerRights
-
As Capillary's CEO and Founder Aneesh Reddy shares, the future of customer loyalty lies in getting out of the clunky loyalty systems from the 80s. It is all about seamless integrations, AI-powered solutions, and a more streamlined approach. 🌐 📲 At Capillary, we're transforming customer loyalty by cutting through the clutter of outdated systems and helping brands stay ahead in today’s competitive market. 💪 📈 Watch the whole video to know what the future of loyalty will look like and why brands are picking Capillary to elevate their loyalty programs. 👇 Link to the video: https://lnkd.in/e6s8DJAU #LoyaltyRedefined #AIPoweredLoyalty #CapillaryTechnologies"
-
🎉 And the celebration continues! 🎉 Following our vibrant 16th Foundation Day gala in Minneapolis, we brought the party to our Bangalore office! From awarding our top achievers to dancing the night away, our 16th Foundation Day celebration was a true reflection of the energy and enthusiasm that defines us. 🏆💃 Our journey from humble beginnings to a global leader in loyalty solutions has been driven by the unwavering dedication and passion of our incredible team. A heartfelt thank you to everyone who has been part of this journey—here’s to celebrating our achievements and looking forward to even more success and innovation in the years ahead! 🚀 #FoundationDay #TeamSpirit #employeestories #b2bsaas
-
+3
-
From engaging with industry trailblazers to diving deep into the future of loyalty—we had a great time at the National Retail Conference and Expo 2024! 🌟 Our booth buzzed with curiosity as visitors explored how Capillary is redefining customer loyalty in the Philippines. We had some fantastic conversations, learning firsthand about the market’s pulse and the key challenges retailers face. 💪🛍️ It’s clear that the future of retail is evolving, and we’re excited to be at the forefront, driving innovation and setting new standards in customer engagement. 🚀 Thank you to everyone who stopped by and connected with us. R Romelleo | Daisy Zuñiga-De Leon #CapillaryTechnologies #RetailInnovation #CustomerLoyalty
-
+1
-
Capillary Technologies' partnership with Let's Talk Loyalty and Loyalty TV continues to shine a light on the leaders in the loyalty space. 🎙 💫 In this latest episode, Paula Thomas catches up with Daniel Pagano, Chief Marketing and Operations Officer of Brazil's largest loyalty program - Livelo Brasil. 💪 Livelo’s innovative approach to loyalty not only broadens the scope of rewards but also enhances member engagement by offering more personalized and flexible options. It's a brilliant example of how leveraging digital platforms can elevate customer experiences in today's fast-paced market. 🌐 🖥 As a leading loyalty SaaS platform, we understand that such innovation doesn't happen overnight. It requires a deep understanding of customer behavior, cutting-edge technology, and strategic partnerships. 🤝 Watch the episode here: https://lnkd.in/gpSjuauq #loyaltymarketing #partnership #aipoweredloyaltymarketing
-
At Capillary, we’re proud to redefine customer engagement through aiRA (Artificial Intelligent Retail Analytics). 🤖 By leveraging powerful predictive intelligence, aiRA enables brands to anticipate customer needs, from predicting shopping patterns to preventing churn and crafting personalized experiences at scale. This innovation ensures that your brand connects with customers at the right time, every time. 🛒 💪 This powerful feature was another reason why Spark Matrix Report named us the loyalty leader 🥂 #CustomerLoyalty #AI #PredictiveAnalytics #Personalization #RetailTech #CustomerEngagement #CapillaryTechnologies
-
🚨 The second Monday Morning Insight Poll is live! This week, we're diving into the power of gamification in loyalty programs. Join the conversation and share your insights! #gamification #partnership #gamifiedloyalty
🚨🚨 Latest Loyalty Insight Poll is LIVE 🚨🚨 This Monday morning insight is sponsored by our partner Capillary Technologies! Our poll this week will focus on the importance of Gamification in loyalty programmes. Capillary is a leading managed SaaS loyalty solution for enterprise brands worldwide. Powering over 100 enterprise-scale loyalty programs for companies like Tata, Optum, Shell, Domino’s, and Asics. Capillary has earned top spots on the Forrester Wave for Loyalty Solutions, along with key recognitions from Gartner, Everest Group and the SPARK Matrix. Capillary and The Loyalty People will be launching a new eBook called 'Goodbye to 80s loyalty' that will dive into the problems with existing programme solutions, as well as examine the newest loyalty trends that are shaping how we engage the future customers. We will be providing insights on how customers are asking for a change in modern day loyalty programmes. Additionally, we will be explaining what businesses need to implement to stay up to date with the latest trends. The eBook will feature case studies to show how brands can innovate traditional programmes. The eBook is set to be released in mid-September, and we’ll be hosting a webinar to dive deeper into the eBook’s content on the 24th September. Click the link in comments to register for the webinar and watch this space to learn more about Capillary’s 'Goodbye to 80’s loyalty' eBook! #gamification #loyalty #1980s #customerengagement #futureofloyalty Megan Fiorendino Jubin Mehta Aneesh Reddy Ben Stirling Aidan Lundy Clarissa Schealer
This content isn’t available here
Access this content and more in the LinkedIn app
-
We are all set to make waves at the 30th National Retail Conference and Expo (NRCE), happening in the Philippines! ✌ 💪 Join us at our booth (#47) to explore how our cutting-edge AI-powered loyalty solutions can revolutionize the experience for Filipino customers. Connect with our experts and discover how we’re helping brands across the Philippines create unforgettable customer journeys. 🛍 And don't miss out on the fun—try your luck at the Spin the Wheel game at our booth for a chance to win exciting prizes! ☸ Daisy Zuñiga-De Leon | R Romelleo #NRCE2024 #PhilippineRetail #RetailInnovation #CustomerLoyalty
-
📣 Big News!
We are announcing some BIG news here Let's Talk Loyalty and Loyalty TV - DO check out our video and please do share your thoughts in the comments as we evolve our business for the future! With thanks again to Capillary Technologies. #letstalkloyalty 😍