OneDirect
IT Services and IT Consulting
Bangalore, Karnataka 5,574 followers
An Omni-channel customer experience platform. Service - Feedback -Messaging - Advanced Analytics - Customer 360.
About us
OneDirect is India’s leading Customer Experience Management Company. Built for enterprises, with all CX modules under one roof. The product modules include: 1. Service Management Platform - Call, Email, Social, Blogs, Reviews, and many more. (Over 200 channel integrations) 2. Feedback Management Platform - Customers, Employees, and Partners 3. Messaging - FAQs, Smart help, and Live Chat. 4. Advance analytics engine - Command centers. 5. Service 360 - The one true view of the customer and his journey with the brand. We work with brands across verticals like Consumer Electronics, Aviation, Automotive, BFSI, Government, Retail, Healthcare, Travel, Real Estate and Hospitality.
- Website
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http://www.getonedirect.com
External link for OneDirect
- Industry
- IT Services and IT Consulting
- Company size
- 51-200 employees
- Headquarters
- Bangalore, Karnataka
- Type
- Privately Held
- Founded
- 2013
- Specialties
- Customer Engagement, Big Data, Analytics, Customer Experience Management, Digital transformation, Feedback solutions, Online reputation, Customer 360, social media, and ORM
Locations
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Primary
Get directions
Ground Floor, South Wing, BPL Building, Arakere
Bannerghatta Main Road (Near Dairy Circle)
Bangalore, Karnataka 560076, IN
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Get directions
F26/3 First Floor
Okhla Phase 2
Delhi, Delhi 110020, IN