SquadStack

🎉We're super excited to share with our SquadStack Community that we have been featured in one of India's leading publications, The Times of India 🎉 🙌 A huge shout-out to Akhil George and the folks at #TimesofIndia and #TimesTechies for providing us with a platform to showcase our journey, achievements, and the impact we're creating in the industry. It's a privilege to be affiliated with you & we're elated by this opportunity. 👏 Check out our story and read how Apurv Agrawal talks of #AI in the highest regard and prepares us for the revolution it is unleashing in the country’s BPO Sector. Apurv effortlessly challenges preconceived notions about the telecalling / BPO industry and shares insights into SquadStack's culture of innovation and continuous collaboration. 👥https://shorturl.at/bmANT We also applaud the commitment and passion showcased by our army of telecallers. Your voices, experiences, stories, and passion for work, have not only inspired us but also countless others who now understand the value of the industry and the incredible individuals behind it. Pooja Gupta, Ashu Bedi, Priya Bhasin Onwards & Upwards from here! 🎉🔥 #SquadStack #MediaFeature #Innovation #Teamwork #Gratitude

We're thrilled to announce that our Co-Founder & CEO, Apurv Agrawal will be joining an esteemed panel at the 𝐁𝐥𝐮𝐦𝐞 𝐅𝐢𝐧𝐭𝐞𝐜𝐡 𝐒𝐮𝐦𝐦𝐢𝐭 2024 alongside Sandeep Jethwani, Arpita Kapoor, & Rachit Juneja. The panel will dive deep into ‘Redefining Finance: Superior Product Innovation,’ discussing how advanced solutions are transforming the financial sector in India. Looking forward to the impactful exchange of insights and ideas. #SquadStack #Innovation #BlumeFintechSummit2024

Customer engagement is evolving, and we're leading the charge. At SquadStack, our Humanoid Agent is revolutionizing how businesses interact with customers, turning routine interactions into growth opportunities. It’s how we’re helping businesses stay ahead of the curve. Curious to see how we’re revolutionizing customer experience? Discover more about our innovations, and stay tuned for more! #SquadStackAIVerse #HumanoidAgent #SalesInnovation #FutureOfSales

Thrilled to announce that SquadStack has been honored with the '𝐀𝐈 𝐈𝐧𝐧𝐨𝐯𝐚𝐭𝐨𝐫 𝐨𝐟 𝐭𝐡𝐞 𝐘𝐞𝐚𝐫' award at the 5𝐭𝐡 𝐄𝐝𝐢𝐭𝐢𝐨𝐧 𝐨𝐟 𝐭𝐡𝐞 𝐒𝐦𝐚𝐫𝐭 𝐂𝐗 𝐒𝐮𝐦𝐦𝐢𝐭 & 𝐀𝐰𝐚𝐫𝐝𝐬 2024. This recognition reflects our relentless pursuit of excellence in AI innovation, transforming customer interactions and setting new standards for the future. 🚀 #SquadStack #AIInnovation #SmartCX2024 #CustomerExperience

Welcome to the first edition of "SquadStack InnoWave" – SquadStack's new newsletter exploring the cutting-edge trends in AI-driven telecalling and customer experience! In our inaugural article, we dive into a pressing question: Artificial Intelligence is reshaping contact centers, but can it truly replace human sales agents? While AI excels at automation and data analysis, it can't replicate the nuanced empathy of human interaction. The future lies in blending AI efficiency with human understanding. AI empowers agents with: ✅ Personalized customer insights ✅ Intelligent routing ✅ Predictive analytics Meanwhile, humans bring irreplaceable skills like empathy, critical thinking, and relationship building. The winning formula? AI-powered insights + human empathy = exceptional customer experiences. Discover how this powerful combination is transforming customer service and driving business growth in our latest article. Subscribe to our newsletter for more insights on the future of telecalling! #AI #CustomerService #SalesTrends #SquadStack #InnoWave

Excited to share that our Co-founder & CEO, Apurv Agrawal, will be taking centre stage as an expert speaker at the 5𝐭𝐡 𝐄𝐝𝐢𝐭𝐢𝐨𝐧 𝐨𝐟 𝐭𝐡𝐞 𝐒𝐦𝐚𝐫𝐭 𝐂𝐗 𝐒𝐮𝐦𝐦𝐢𝐭 & 𝐀𝐰𝐚𝐫𝐝𝐬 2024. Join us as Apurv dives deep into the benefits of integrating AI with human expertise to transform contact centers and enhance customer experiences. #AIInnovation #SquadStack #SmartCXSummit2024 #CX

We are thrilled to announce 𝐒𝐪𝐮𝐚𝐝𝐒𝐭𝐚𝐜𝐤 as the AI Innovation Partner at the 5𝐭𝐡 𝐄𝐝𝐢𝐭𝐢𝐨𝐧 𝐨𝐟 𝐭𝐡𝐞 𝐒𝐦𝐚𝐫𝐭 𝐂𝐗 𝐒𝐮𝐦𝐦𝐢𝐭 & 𝐀𝐰𝐚𝐫𝐝𝐬 2024 by The Brainalytics. This partnership highlights our dedication to driving innovation forward, as we continue to push the boundaries of AI in sales and customer experience. We look forward to engaging with industry leaders and discussing the future of AI-driven customer experiences. Join us and stay tuned for more! #SquadStack #SalesInnovation #AI #CX

The sales landscape is undergoing a profound transformation, and in 2024, Generative AI will be at the forefront of this change. As sales professionals, we're constantly seeking ways to enhance efficiency and customer engagement. Gen AI is proving to be a game-changer in these areas. Consider the potential: AI-powered systems that can analyze vast amounts of customer data, predict buying behaviors, and offer personalized recommendations in real time. This isn't just streamlining our processes; it's revolutionizing how we connect with our clients. Industry leaders leveraging Gen AI are reporting remarkable outcomes: ✅ Significant increases in lead generation ✅ Substantial reductions in operational costs ✅ Improved sales forecasting accuracy But it's not just about automation. The real power lies in the synergy between human expertise and AI capabilities. At SquadStack, we're harnessing this potential, integrating AI-driven insights with our teams' skills to deliver exceptional results for our partners. How is your organization adapting to the Gen AI revolution in sales, and are you positioned to leverage these advancements? Our recent article offers key trends, insights, and strategies for leveraging AI to optimize your sales processes. Give it a read and stay tuned for more! #AIinSales #SalesInnovation #FutureOfBusiness #SquadStack

Introducing SquadStack's 𝐀𝐈-𝐯𝐞𝐫𝐬𝐞: A revolutionary suite of AI solutions designed to transform contact centers. 𝐇𝐮𝐦𝐚𝐧𝐨𝐢𝐝 𝐀𝐠𝐞𝐧𝐭: Our AI-powered voice agent handles complex inquiries 24/7 in multiple languages, identifies sales opportunities, and can even upsell/cross-sell with finesse. It seamlessly transfers to human agents if and when needed. 𝐀𝐠𝐞𝐧𝐭 𝐀𝐬𝐬𝐢𝐬𝐭: This real-time AI support system empowers human agents with instant information and intelligent suggestions during customer interactions. It boosts agent confidence, improves accuracy, and increases first-call resolution rates. 𝐀𝐠𝐞𝐧𝐭 𝐎𝐯𝐞𝐫𝐖𝐚𝐭𝐜𝐡: Our AI monitoring solution analyzes conversations in real-time, ensuring compliance and identifying areas for improvement. It maintains a dynamic knowledge base for ongoing agent training, guaranteeing consistent service quality across your contact center. SquadStack's AI-verse isn't about replacing human touch—it's about enhancing it. We're creating a new landscape where AI and human expertise seamlessly integrate, turning every customer interaction into an opportunity for excellence. Stay tuned to discover how SquadStack's AI-verse can boost efficiency, cut costs, and elevate your customer experience! #SquadStackAIVerse #SalesInnovation #FutureOfSales #AI

As we celebrate the 78th Independence Day, SquadStack is building a financially independent India through AI advancement by combining transformation and innovation in the sales industry. Here’s to a future of elevating India to new heights! Wishing everyone a Happy Independence Day! 🚀 #IndependenceDay #SalesInnovation #AI #SquadStack