Santosh chepuri

𝑲𝒆𝒚 𝑹𝒆𝒔𝒑𝒐𝒏𝒔𝒊𝒃𝒊𝒍𝒊𝒕𝒊𝒆𝒔 -

✔ Providing Sales Support: Assisting the sales team by preparing comprehensive sales reports, managing customer databases, and coordinating various sales-related activities to enhance overall operational efficiency.

✔ Engaging with Customers: Actively engaging with both existing and potential customers, understanding their needs, and gathering valuable feedback on products or services to ensure a customer-centric approach.

✔… Show more

𝑲𝒆𝒚 𝑹𝒆𝒔𝒑𝒐𝒏𝒔𝒊𝒃𝒊𝒍𝒊𝒕𝒊𝒆𝒔 -

✔ Providing Sales Support: Assisting the sales team by preparing comprehensive sales reports, managing customer databases, and coordinating various sales-related activities to enhance overall operational efficiency.

✔ Engaging with Customers: Actively engaging with both existing and potential customers, understanding their needs, and gathering valuable feedback on products or services to ensure a customer-centric approach.

✔ Creating Sales Collateral: Developing impactful sales presentations, proposals, and marketing materials to empower the sales team in their endeavors and present a compelling image of the company.

✔ Supporting South1 Zone Operations: Playing a pivotal role in overseeing and supporting the operations of the South1 Zone, with a primary focus on sales planning, inventory management, and ensuring efficient execution of customer sales support responsibilities.

✔ Analyzing Sales Data: Utilizing analytical skills to dissect sales data and metrics, identifying trends, and pinpointing opportunities for improvement to drive strategic decision-making.

✔ Building and Maintaining Relationships: Cultivating positive relationships with both customers and internal stakeholders, responding promptly to customer requirements, and delivering exceptional after-sales support when requested.

✔ Continuous Improvement Initiatives: Proactively seeking opportunities for continuous improvement, enhancing capabilities, and boosting efficiency in the North & East India Regions.

✔ Handling Order Login Process: Taking charge of the order login process and internal approval processes for the North & East India Regions, ensuring a seamless and efficient workflow.

✔ Planning and Coordination: Contributing to the planning and coordination efforts for the respective region, supporting cross- functional teams, and ensuring smooth operations. Show less

𝑲𝒆𝒚 𝑹𝒆𝒔𝒑𝒐𝒏𝒔𝒊𝒃𝒊𝒍𝒊𝒕𝒊𝒆𝒔 -

✔ Production Planning and Manpower Management: Planned production schedules and manpower on a fortnightly basis, ensuring optimal utilization of resources and aligning with organizational goals.

✔ Priority Service Index (PSI) Adherence: Prioritized production activities according to the Priority Service Index (PSI), maintaining a focus on efficiency and timely delivery.

✔ Effective Procurement and Inventory Control: Implemented and… Show more

𝑲𝒆𝒚 𝑹𝒆𝒔𝒑𝒐𝒏𝒔𝒊𝒃𝒊𝒍𝒊𝒕𝒊𝒆𝒔 -

✔ Production Planning and Manpower Management: Planned production schedules and manpower on a fortnightly basis, ensuring optimal utilization of resources and aligning with organizational goals.

✔ Priority Service Index (PSI) Adherence: Prioritized production activities according to the Priority Service Index (PSI), maintaining a focus on efficiency and timely delivery.

✔ Effective Procurement and Inventory Control: Implemented and monitored effective procurement schedules, finalized material specifications, and established quality and quantity limits for efficient inventory control.

✔ Material Forecasting and Streamlining Procedures: Forecasted material requirements for future production, generated MQL sheets for daily material needs, and streamlined systems and procedures for effective inventory control.

✔ Vendor Management: Established strong relationships with vendors, resolved issues related to delayed deliveries, returned damaged or incorrect items, and managed procurement against schedules to meet production requirements.

✔ Efficiency Calculation and Production Reporting: Calculated workmen's efficiency, planned for manpower and equipment availability, finalized production reports, and submitted them to the Plant and Central Planning Team.

✔ Administrative Operations and MIS Reporting: Generated payroll data, handled admin-related operations such as travel arrangements and event coordination, and produced various MIS reports to facilitate informed decision-making. Show less

𝑲𝒆𝒚 𝑹𝒆𝒔𝒑𝒐𝒏𝒔𝒊𝒃𝒊𝒍𝒊𝒕𝒊𝒆𝒔 -

✔ Ensuring Compliance to FHS Standards: Ensured strict compliance with FHS standard operations and Marks & Spencer's emergency management procedures, including maintaining emergency contacts, escalation procedures, and key contacts.

✔ Training Calendar and Sessions: Devised a comprehensive training calendar and organized regular fire, health & safety training sessions for staff, ensuring continuous improvement in safety awareness and… Show more

𝑲𝒆𝒚 𝑹𝒆𝒔𝒑𝒐𝒏𝒔𝒊𝒃𝒊𝒍𝒊𝒕𝒊𝒆𝒔 -

✔ Ensuring Compliance to FHS Standards: Ensured strict compliance with FHS standard operations and Marks & Spencer's emergency management procedures, including maintaining emergency contacts, escalation procedures, and key contacts.

✔ Training Calendar and Sessions: Devised a comprehensive training calendar and organized regular fire, health & safety training sessions for staff, ensuring continuous improvement in safety awareness and emergency response capabilities.

✔ Risk Identification and Safety Inspections: Identified potential risks on the floor through safety inspections, organized safety awareness dashboards in the mall, and conducted fire and evacuation drills to enhance preparedness.

✔ Operations Management: Assigned roles and tasks to sales advisors, issued float amounts, and distributed gift vouchers to cashiers at the beginning of each shift, ensuring smooth operational processes.

✔ Promotional Campaigns and Customer Engagement: Conducted various promotional campaigns to increase walk-ins, created in lobby displays to meet customer requirements, and achieved up-sales by effectively selling to customers.

✔ Short-Term Promotions and Handling Activities: Executed short-term promotions to increase customer wallet share, handled activities related to petty cash issuance, loyalty card reports, customer reservations, stock availability,(RTM), and charity initiatives. Show less