Dr Dev Taneja

Open dialogue with your boss is the best way to handle conflict of interest issues, but the topic needs to be discussed on facts and not emotionally. Ensure that the dialogue doesn't turn into a debate, the reason is, that, you and your boss will have different perspectives and personalities and will view the facts differently. Here the objective of the dialogue is to bring conflict issues on the table, explaining how your working will safeguard the company's interest and seeking clarifications, clarifying your boss' doubts and concurrence on best win-win way to deal with the issue from your boss. As an adult, mindfulness in sensitive communications helps.

Structuring content helps in making a logical presentation The presentation framework helps you to organise your ideas on a given topic. A topic is broken down and starts with the background, the relevance of the issue, various facts/data points, alternatives to achieve an objective, reasoning behind suggesting a particular solution & then summing up followed by Q & A. Such ideation also helps in finalising a catchy presentation title It also helps to engage with your audience more meaningfully, if you do some homework on your audience, the relevance of the topic to them, your position vis-s-vis your target audience; whether you are providing an expert opinion, sharing an idea with a peer group or making a sales pitch etc.

A resistant Boss has to be dealt at multiple levels. Everyone tries to present ideas with right data points, merit/demerit analysis etc. Bosses with consistency in performance & authority of a subject matter are not the issue, then resistance is due to personality issues. Adult resistance, perception of threat to authority or superiority/inferiority complexes can be an issue Alternate strategy to deal is: Every boss has a close group where they open up. These coterie act as gatekeepers to shield them & is a common among all authoritarian bosses. Make use of chinese idea to avoid "Loss of Face" Better to sound your ideas to a boss' confidant and get his help. They usually work at the backend and facilitate the boss' buy in

The subject OPERATIONS MANAGEMENT' taught in good MBA programs & ? Engineering streams can be used by an organisation. It also needs SYSTEMS & PROCESSES thinking. Bottlenecks and resultant inefficiencies can be of various types. Start with a proper ROOT CAUSE ANALYSIS. Once the root causes are identified, use PATETO's 80:20 principle. Addressing the top 20% causes resolves 80% of problems For complex problems, Business Processes Re-engineering (BPR) helps. BPR can affect the working of many employees. Here CHANGE MANAGEMENT helps. The BPR may introduce new ways of working or newer technologies. Employees attitudes, old work habits may require relearning which brings resistance to change. Application of Change management helps here

Judgemental and Personalisation shows the leader in poor light. Even a good leader after assessing the healthcare issue at hand behaves temperamentally when the situation involves a serious harm to a patient's life in a medical emergency or if by not acting, the patient's health may deteriorate. This is the pattern of physicians worldwide. But once the situation comes under control, a good leader proactively discusses the situation, explains academically, why a particular incident can jeopardize patients safety by inappropriate action or inaction. He sees to it that the message is internalised by his team members Weaker leadership on the other hand, either due lack of academic rigour or due to personality issues resorts to personalisation

The fact that you are being shortlisted for an interview shows that you have the right credentials; both in terms of the experience & in terms of academic qualifications Layoff is one of the events in a professional life. Don't be too defensive about this. It does not take away the body of knowledge and skills you represent. In an interview, you have to demonstrate a positive attitude & a positive body language. Since you have the right experience, you need to focus on how you see the opportunity and as to how you can contribute & add value. The interview board is mostly interested in your attitude, mindset, ability to comprehend the opportunity at hand and also in understanding the candidate's ability to do justice to the role