NIKHIL NAN

NIKHIL NAN

Driving Digital Transformation in Global Delivery Operations | Strategic AI, Advanced Analytics & Six Sigma | PMO - Global Delivery Digitization @ Cognizant

Hyderabad, Telangana, India
7K followers 500+ connections

About

Seasoned analytics and operational excellence professional. Currently working as Senior Manager of Analytics at Cognizant, leading initiatives to drive operational excellence within the Global Procurement Organization. Expert in leveraging AI and other advanced analytics methodologies along with Six Sigma, Project Management to improve business processes and decision-making, and to drive strategic objectives.

With over ten years of diverse industry experience, skilled in data science and machine learning, focused on enhancing operational workflows and business outcomes. Known for strategic thinking and a first principles approach, consistently deliver insights that foster business transformation and organizational change.

Act as a trusted advisor to senior management, offering strategic planning support that aligns with long-term business goals. Skilled in change management, adept at guiding teams through significant transitions, enhancing stakeholder engagement and ensuring successful implementation of strategic initiatives.

Proven background in navigating complex challenges by applying strong business acumen and data-driven solutions. Effective at process reengineering and implementing process improvements that enhance business efficiency and drive growth.

Dedicated to promoting a culture of continuous improvement, utilize expertise in business transformation and organizational transformation to lead and mentor teams. Committed to applying best practices in project management and analytics to achieve exceptional results in operational excellence.

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Experience

  • Cognizant

    Cognizant

    4 years 3 months

    • Cognizant Graphic

      Senior Program Manager - Global Delivery Operations (Digitization)

      Cognizant

      - Present 4 months

      Hyderabad, Telangana, India

    • Cognizant Graphic

      Senior Manager Analytics - Global Procurement

      Cognizant

      - 10 months

      Chennai, Tamil Nadu, India

      As the head of Analytics at Cognizant's Global Procurement, I led a multi-disciplinary team that harnessed advanced analytics and AI to help the business drive data-driven business strategies and to cultivate a data-first culture in the organization. Additionally, I oversaw the Enterprise Data Services (EDS) program for the Global Procurement Organization, unifying the analytical reporting and dashboards at enterprise level, ensuring alignment with organization’s data strategy objectives.

    • Cognizant Graphic

      Manager - Business Intelligence & Advanced Analytics at Global Procurement Center of Excellence

      Cognizant

      - 2 years 1 month

      Chennai, Tamil Nadu, India

      As the Business Intelligence Manager at Cognizant's Global Procurement Center of Excellence, I steer a team that specializes in leveraging advanced analytics and machine learning to produce strategic intelligence. By transforming raw, structured and unstructured data into actionable insights, we drive business growth and cost reduction. Serving as a consultative partner to key stakeholders, I am committed to instilling a culture of data-driven decision-making and operational efficiency across…

      As the Business Intelligence Manager at Cognizant's Global Procurement Center of Excellence, I steer a team that specializes in leveraging advanced analytics and machine learning to produce strategic intelligence. By transforming raw, structured and unstructured data into actionable insights, we drive business growth and cost reduction. Serving as a consultative partner to key stakeholders, I am committed to instilling a culture of data-driven decision-making and operational efficiency across the organization.
      Key Achievements:
       Transformation of Global Procurement Analytics and Business Intelligence Ecosystem: Orchestrated the launch and growth of Cognizant’s Global Procurement Business Intelligence and Analytics team, setting a new standard for a data-first culture. Transitioned away from traditional Excel & PPT modalities, implementing real-time dashboards and automated data pipelines for improved decision-making agility at both the procurement and leadership levels.
       Comprehensive Dashboard Suite for Decision-making Excellence: Designed and deployed a monthly dashboard suite that focuses on key KPIs such as savings, ROI, and compliance. This dashboard ecosystem has not only equipped leadership with on-demand insights but also optimized sourcing, contracting, risk monitoring, and stakeholder relationships, reinforcing a data-driven operational framework.

    • Cognizant Graphic

      Manager, Global Operational Excellence

      Cognizant

      - 1 year 3 months

      Chennai, Tamil Nadu, India

      Key responsibilities include: Driving Process Transformation roadmap, defining and implementing strategic initiatives to ensure continued success in the deployment of the Operational Excellence practices
      Identify opportunity areas where process management and reengineering can significantly impact efficiency, quality, profitability, and customer satisfaction
      Gather, mine and analyze data to drive business process improvements using Six Sigma, Lean quality or like process improvement…

      Key responsibilities include: Driving Process Transformation roadmap, defining and implementing strategic initiatives to ensure continued success in the deployment of the Operational Excellence practices
      Identify opportunity areas where process management and reengineering can significantly impact efficiency, quality, profitability, and customer satisfaction
      Gather, mine and analyze data to drive business process improvements using Six Sigma, Lean quality or like process improvement programs
      Lead process owners, stakeholders and subject matter experts through the improvement process and manage expectations
      Key Skills: Transformations, Process Improvements, Process Excellence, Process Re-engineering, Operations Excellence, Business Intelligence, Data Analysis, Power BI

  • GE Healthcare Graphic

    Lead Engineer - Design, Manufacturing, & Global Supply Chain - Diagnostic & Industrial Imaging

    GE Healthcare

    - 2 years 7 months

    Bengaluru Area, India

    In my previous role as a Lead Engineer for Imaging Sub-systems (Diagnostic and Industrial Imaging) team at GE Healthcare, I played a pivotal role in managing cross-functional teams across Engineering, Operations, Sourcing, Quality, Regulatory, and Service departments. My focus was on streamlining the global supply chain and overseeing the installed base of over 50,000 x-ray generators across multiple product lines.

    My experience also includes leading various engineering projects, such as…

    In my previous role as a Lead Engineer for Imaging Sub-systems (Diagnostic and Industrial Imaging) team at GE Healthcare, I played a pivotal role in managing cross-functional teams across Engineering, Operations, Sourcing, Quality, Regulatory, and Service departments. My focus was on streamlining the global supply chain and overseeing the installed base of over 50,000 x-ray generators across multiple product lines.

    My experience also includes leading various engineering projects, such as Obsolescence Management, Engineering Change Management, Verification and Validation, Supplier Transfer, Reliability Growth Study, Supplier & Parts Qualifications, and Root-Cause Analysis. These projects were part of New Product Introduction (NPI) and New Product Development (NPD) programs, and made a significant positive impact on the business. Results included cost reduction, supply chain optimization, enhanced product quality and lifespan, and the expansion of product offerings into emerging markets.

  • Raychem RPG (P) Ltd. Graphic

    Assistant Manager, Power System Sensors Center of Excellence - Corporate R&D

    Raychem RPG (P) Ltd.

    - 1 year 8 months

    Vadodara

    Achieved significant revenue generation for the company through development of new products and platforms catering the Indian energy distribution ecosystem. Here, I had also been involved in extensive research activities that led to development of various product concepts and research publication.

  • Methode Electronics Graphic

    Project Engineer Power Electronics Design Center

    Methode Electronics

    - 2 years 2 months

    Bangalore

    Here I have worked as design engineer and team lead in a global team that developed new products focusing on new technologies such as Li-Ion and renewable energy.

  • GE Global Research Graphic

    Intern - High Voltage Laboratory

    GE Global Research

    - 1 year 1 month

    Bengaluru Area, India

    As part of the M. Tech project work, I interned at GE Global Research working on research projects, mainly from GE Energy. Here, I have designed and development a Pulsed Power System for generation of plasma and completed project work on on studying and developing electric signature for Partial Discharge phenomena to detect and mitigate early failures of high voltage equipments.

Education

  • Indian Institute of Management Udaipur Graphic

    Indian Institute of Management, Udaipur

    Master of Business Administration - MBA Operations and Global Strategy

    -

    Activities and Societies: Alumni and Allies Association

    With increasing globalization, businesses now work without boundaries. The field of operations is shifting from local markets to global markets. As a result, supply chain is not just an operating division
    within firms but has become a real source of competitive advantage. With the objective of developing the business leaders of tomorrow in the field of Global Supply Chain Management, IIMU has designed this unique program that builds on the core strengths of operations, supply chain…

    With increasing globalization, businesses now work without boundaries. The field of operations is shifting from local markets to global markets. As a result, supply chain is not just an operating division
    within firms but has become a real source of competitive advantage. With the objective of developing the business leaders of tomorrow in the field of Global Supply Chain Management, IIMU has designed this unique program that builds on the core strengths of operations, supply chain management and business analytics.

  • International Institute of Information Technology Bangalore Graphic

    International Institute of Information Technology Bangalore

    Post Graduate Program Machine Learning and Artificial Intelligence

    -

    The Executive PG Programme in ML & AI, developed in collaboration with IIITB and upGrad, is designed for professionals seeking expertise in machine learning and artificial intelligence. The curriculum combines theoretical knowledge with hands-on experience, covering key areas like supervised learning, deep learning, and natural language processing. With guidance from experienced faculty and industry experts, participants undertake real-world projects, gaining skills in Python, TensorFlow, and…

    The Executive PG Programme in ML & AI, developed in collaboration with IIITB and upGrad, is designed for professionals seeking expertise in machine learning and artificial intelligence. The curriculum combines theoretical knowledge with hands-on experience, covering key areas like supervised learning, deep learning, and natural language processing. With guidance from experienced faculty and industry experts, participants undertake real-world projects, gaining skills in Python, TensorFlow, and more. The course equips graduates to take on challenging roles in today's competitive tech landscape.

  • Purdue University Daniels School of Business Graphic

    Purdue University Krannert School of Management

    Master of Science - MS Global Supply Chain Management, Operations, Logistics 3.41/4.0

    -

    Activities and Societies: Academic Honors List Advanced Degree Consulting Club at Purdue

    The Master of Science in Global Supply Chain Management (MSGSCM) builds upon Purdue’s core strength in operations, supply chain management, and business analytics to provide skills that will well position you for a career in managing global supply chains. It is also the most highly ranked new entrant in Gartner's graduate rankings at #12 for Top North American Graduate Supply Chain Programs. In 2018, College Choice ranked Krannert's MS in Global Supply Chain Management the #10 Best Masters in…

    The Master of Science in Global Supply Chain Management (MSGSCM) builds upon Purdue’s core strength in operations, supply chain management, and business analytics to provide skills that will well position you for a career in managing global supply chains. It is also the most highly ranked new entrant in Gartner's graduate rankings at #12 for Top North American Graduate Supply Chain Programs. In 2018, College Choice ranked Krannert's MS in Global Supply Chain Management the #10 Best Masters in Logistics.

  • Liverpool John Moores University Graphic

    Liverpool John Moores University

    Master of Science - MS Artificial Intelligence & Machine Learning

    -

    I'm currently pursuing an MSc in Data Science, focusing on the extraction of insights from large data sets via advanced statistical techniques and machine learning. This pioneering program equips me with industry-standard tools, methodologies, and real-world project experience, preparing me for either professional or research roles in this fast-evolving field. I'm also engaged in a group project that employs data science in practical problem-solving scenarios, honing my technical skills and…

    I'm currently pursuing an MSc in Data Science, focusing on the extraction of insights from large data sets via advanced statistical techniques and machine learning. This pioneering program equips me with industry-standard tools, methodologies, and real-world project experience, preparing me for either professional or research roles in this fast-evolving field. I'm also engaged in a group project that employs data science in practical problem-solving scenarios, honing my technical skills and project management abilities.

  • Manipal Institute of Technology Graphic

    Manipal Institute of Technology

    Master of Technology - MTech Power Electronic Systems and Control 8.62/10.00

    -

    Activities and Societies: Development of PFC Bridge-less Boost Rectifier with Reduced Source Current Distortion. Literature Review: Advancement in Electric Vehicle Technology. Seminar: Multilevel Inverter Topologies- A Comparative Study Seminar: Linear Motors and its Applications

  • Cochin University of Science and Technology Graphic

    Cochin University of Science and Technology

    B.Tech Electrical and Electronics First Class

    -

    Activities and Societies: Member of Senate, Cochin University of Science And Technology (CUSAT).

    Elected representative of the University Senate of Cochin University of Science and Technology

Licenses & Certifications

Publications

  • Electrical Safety Sensor for Unskilled Technicians in India

    2015 IEEE IAS Joint Industrial and Commercial Power Systems / Petroleum and Chemical Industry Conference (ICPSPCIC)

    Electricity is known to be one of the top 5 factors that endangers human and infrastructure safety. The electrical accidents are caused by unsafe condition and unsafe act as described by IEEE 3007-3 standard. One of the major issues in India is the awareness of the electrical safety. Besides, most of the utilities/SEBs/DISCOMs use unskilled work force for erection, maintenance and rectification of electric system. Hence, several electrocution deaths are reported in India. To substantiate the…

    Electricity is known to be one of the top 5 factors that endangers human and infrastructure safety. The electrical accidents are caused by unsafe condition and unsafe act as described by IEEE 3007-3 standard. One of the major issues in India is the awareness of the electrical safety. Besides, most of the utilities/SEBs/DISCOMs use unskilled work force for erection, maintenance and rectification of electric system. Hence, several electrocution deaths are reported in India. To substantiate the above, 77 and 84 deaths per year are reported due to electrocution of technicians in Orissa (one of 29 states in India) in 2009-10 and 2010-11, respectively [1]. The mortality rate due to electrocution was significantly higher at 4.4 per one lakhs (100000) population as against the figures of 0.14 from Canada during 2004-2008 [2]. The present paper is aimed at developing a safety sensor which can caution the human particularly the technicians who are exposed to electricity every day. As there is no common system across India significant data is been collected on work conditions and patterns which will be discussed in the paper. Besides, the technical architecture that could meet all the different conditions and warning conditions that are derived to ensure the safety of even unskilled technicians in India will be discussed.

    Other authors
    See publication

Courses

  • Advanced Business Analytics

    MGMT 67200

  • Advanced Power Electronic Converters

    -

  • Change Management

    MGMT 69000

  • Competitive Strategy

    MGMT 655

  • Consulting Approach to Problem Solving

    -

  • Developing Global Business Strategy

    MGMT 688

  • Electric Drives

    -

  • Global Supply Chain Management

    MGMT 566

  • Logistics

    MGMT 59100

  • Logistics Management

    MGMT 56100

  • Mergers, Acquisitions and Corporate Control

    MGMT645

  • Power System Operation and Control

    -

  • Strategic Sourcing and Procurement

    MGMT 565

Projects

  •  Image Captioning for Accessibility with Attention Mechanism (Eye for the Blind)

    -

    Designed and built a deep learning model that generates spoken image captions to aid visually impaired individuals. Based on the Flickr8K dataset, the system leverages a CNN-RNN architecture for caption generation and integrates an attention mechanism for enhanced contextual relevance. The generated captions are then converted to speech using a text-to-speech library, making images accessible through auditory descriptions. This innovation combines computer vision, natural language processing…

    Designed and built a deep learning model that generates spoken image captions to aid visually impaired individuals. Based on the Flickr8K dataset, the system leverages a CNN-RNN architecture for caption generation and integrates an attention mechanism for enhanced contextual relevance. The generated captions are then converted to speech using a text-to-speech library, making images accessible through auditory descriptions. This innovation combines computer vision, natural language processing, and accessibility, extending the capabilities of the "Show, Attend and Tell" research paper.

  •  Advanced Hand Gesture Recognition for Smart Devices Using Deep Learning

    -

    Implemented a sophisticated gesture recognition system designed to integrate with smart TVs, offering a hands-free user experience. Utilized Conv3D and Conv2D+LSTM/GRU deep learning models, trained on hundreds of videos capturing various hand gestures. Enabled functionalities such as channel changing, volume control, pausing, and fast-forwarding, all through hand gestures, as detected by the smart TV's webcam. This innovation not only improves user engagement but also sets a new standard for…

    Implemented a sophisticated gesture recognition system designed to integrate with smart TVs, offering a hands-free user experience. Utilized Conv3D and Conv2D+LSTM/GRU deep learning models, trained on hundreds of videos capturing various hand gestures. Enabled functionalities such as channel changing, volume control, pausing, and fast-forwarding, all through hand gestures, as detected by the smart TV's webcam. This innovation not only improves user engagement but also sets a new standard for smart device interaction.

  •  Automated Melanoma Skin Cancer Detection Using Convolutional Neural Networks (CNNs)

    -

    Developed an AI-based classification system to expedite and enhance the accuracy of melanoma skin cancer diagnosis. Utilized advanced image processing techniques on dermatoscopic images to train a Convolutional Neural Network (CNN) for identifying nine types of skin cancer. The project aimed to significantly reduce the time lag— from a week to just a couple of days—involved in the traditional biopsy and examination process. Achieved an increased prediction accuracy, supplementing the existing…

    Developed an AI-based classification system to expedite and enhance the accuracy of melanoma skin cancer diagnosis. Utilized advanced image processing techniques on dermatoscopic images to train a Convolutional Neural Network (CNN) for identifying nine types of skin cancer. The project aimed to significantly reduce the time lag— from a week to just a couple of days—involved in the traditional biopsy and examination process. Achieved an increased prediction accuracy, supplementing the existing 75-84% diagnostic accuracy rate, thereby offering a transformative impact on early-stage detection and treatment for millions of individuals.

  •  Enhanced Credit Card Fraud Detection Through Machine Learning

    -

    Executed a project to improve the ability to detect fraudulent transactions in a credit card company. Focused on a challenging, imbalanced dataset of European cardholder transactions from September 2013, applying a variety of machine learning algorithms such as Naive Bayes, KNN, SVM, Random Forest, GBM, XGBoost, and LightGBM. Successfully achieved an AUCPR score of 0.86 using the XGBoost model, exceeding the industry benchmark of 0.85 and increasing the accuracy of identifying fraudulent…

    Executed a project to improve the ability to detect fraudulent transactions in a credit card company. Focused on a challenging, imbalanced dataset of European cardholder transactions from September 2013, applying a variety of machine learning algorithms such as Naive Bayes, KNN, SVM, Random Forest, GBM, XGBoost, and LightGBM. Successfully achieved an AUCPR score of 0.86 using the XGBoost model, exceeding the industry benchmark of 0.85 and increasing the accuracy of identifying fraudulent activities.

  •  Churn Prediction Model for Telecom Firm

    -

    Utilized historical customer data encompassing demographics, services availed, and monthly expenses to build a predictive model for customer churn. Developed a binary classification algorithm that accurately identifies the likelihood of a customer switching to a different service provider. This AI-driven approach has empowered the business to proactively address customer retention, thereby reducing churn rates and enhancing revenue stability.

  • High Frequency Injection and Behaviour of Partial Discharge

    -

    To develop a high frequency voltage injection system to inject high frequency voltage signals with low magnitude to a high voltage system having partial discharge and to investigate the effect of the injected signals on the behaviour of partial discharge.

Honors & Awards

  • Academic Honors List - Krannert School of Management

    Purdue University

  • STAMINA4 CASE COMPETITION

    Krannert School of Management

  • Above and Beyond by GE Healthcare

    GE Healthcare

  • Graduate Aptitude Test in Engineering - Electrical Engineering

    Ministry of Human Resources, Government of India

Languages

  • English

    Full professional proficiency

  • Hindi

    Limited working proficiency

  • Malayalam

    Native or bilingual proficiency

Organizations

  • Alumni and Allies Association

    MBA GSCM Representative & Member

    - Present

    Alumni and Allies Association (A4) focuses on sustaining the existing alumni relationship and building new ones. We value our relationships and learning from each other. A4 helps the students to leverage the alumni knowledge and gives direction to institutions future. A4 aims at building a global alumni community by relationship development and collaboration.

  • Advanced Degree Consulting Club at Purdue

    Member

    - Present

    The Advanced Degree Consulting Club at Purdue (ADCCAP) was founded to serve as a platform to bring together graduate students, postdocs, and faculty who are interested in pursuing a career in consulting and in educating them on how to leverage their skills in order to achieve success in consulting, while exposing them to networking opportunities with professionals.

  • Cochin University of Science and Technology

    Student Senator

    -

    Student Senator at Cochin University of Science and Technology I was honored to serve as a Student Senator, one of only seven elected representatives, at the Cochin University of Science and Technology during my undergraduate studies. This role represented a significant leadership opportunity where I acted as a liaison between the student body and the University Senate. Throughout my tenure, I was deeply involved in reviewing the university's policies and programs, suggesting improvement…

    Student Senator at Cochin University of Science and Technology I was honored to serve as a Student Senator, one of only seven elected representatives, at the Cochin University of Science and Technology during my undergraduate studies. This role represented a significant leadership opportunity where I acted as a liaison between the student body and the University Senate. Throughout my tenure, I was deeply involved in reviewing the university's policies and programs, suggesting improvement measures, and assessing annual reports and financial accounts. This not only provided a unique opportunity to impact university governance but also offered invaluable exposure to the complexities of managing an educational institution. I regularly interacted with key university leaders, including the Vice-Chancellor and the Chancellor, fostering my understanding of higher-level decision-making processes. In addition, I was able to advise the Chancellor on crucial matters, which significantly honed my strategic thinking and advisory capabilities. Furthermore, my role within the Senate allowed me to collaborate with the Education Ministry of Kerala and the local governing bodies of the Cochin City Corporation, which greatly broadened my perspective on local and regional governance. Overall, this experience shaped my ability to lead, negotiate, and understand the multi-dimensional aspects of institutional governance. It was an experience that demonstrated the profound impact that student leaders can have on university operations, policies, and the broader community.

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