Puneet Chandok

Puneet Chandok

South Delhi, Delhi, India
66K followers 500+ connections

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About

Puneet Chandok is President, Microsoft India & South Asia and is responsible for…

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Activity

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Experience

  • Microsoft Graphic

    Microsoft

    Delhi, India

  • -

    Delhi, India

  • -

    Delhi, India

  • -

    New York, United States & Bangalore, India

  • -

    West Palm Beach, Florida, United States & Bangalore, India

  • -

    Delhi, India

Education

Volunteer Experience

Publications

  • Detailing the new landscape for global business services

    McKinsey.com

    To ensure the long-term success of shared-services programs, leaders must develop new digital capabilities and account for a changing geopolitical environment.

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  • How shared-services organizations can prepare for a digital future

    McKinsey on Business Technology

    To complement their efforts to build innovative customer experiences, companies should consider ways to digitize back-office functions and optimize company performance

    Other authors
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  • Taking captive offshoring to the next level

    McKinsey on Business Technology

    Offshore centers have grown steadily over the last decade: they now employ almost half a million people. They have also expanded the scope of their services, requiring staff with a high level of business understanding and analytical skills. While their owners' top priority is still productivity and cost, increasingly, they also want their operations centers to help improve business outcomes. This new complexity calls for less focus on incremental improvement and more on entrepreneurial…

    Offshore centers have grown steadily over the last decade: they now employ almost half a million people. They have also expanded the scope of their services, requiring staff with a high level of business understanding and analytical skills. While their owners' top priority is still productivity and cost, increasingly, they also want their operations centers to help improve business outcomes. This new complexity calls for less focus on incremental improvement and more on entrepreneurial leadership. To capture the full opportunity, managers must rethink their operating models so that they promote not only sustained value through efficiencies but also improve the customer experience and increase revenue.

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  • Offshore Centers Can Offer More than Low Costs

    Harvard Business Review

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Organizations

  • CII (Confederation of Indian Industry)

    Chair AI Council, Member National Council

    - Present

  • NASSCOM Executive Council

    Member

    - Present

    As the governing body for nasscom, the Executive Council plays the strategic role of enabling the IT-BPM sector take leadership on the global map through focused initiatives and programs.

  • NASSCOM

    Digital India Taskforce

    - Present

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