About
Strategic and forward-thinking executive with 20+ years of expertise in driving…
Articles by Joel
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Design beyond the plate: Re-frame the problem (Post 1)
Design beyond the plate: Re-frame the problem (Post 1)
By Joel Jolly
Contributions
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How can data governance teams work more effectively with other departments?
Appointing data governance council members with diplomatic skills is crucial. It’s not just looking at the data and processes for each area, It’s looking at how they relate to each and what are dependencies of those processes. This diplomatic approach ensures effective decision-making and alignment with business units and/or departmental needs.
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How can data governance teams ensure everyone understands the same thing?
"To rule is easy, to govern difficult." - Johann W. von Goethe In the realm of data, governance is not just about authority; it is a nuanced orchestration of decision rights and accountability to shape behavior across the data lifecycle. Analogous to the branches of government, the executive (top management) sets the vision, the legislature (business stakeholders) shapes policies, the judicial branch (senior management) resolves disputes, and the administrative branch (data stewards and users) executes day-to-day operations. To achieve coherence, data governance must unite diverse organizational elements and roles, fostering a collective commitment to uphold data quality standards.
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What are the most important data governance trends for the next decade?
Successfully marrying data ethics with governance will be the cornerstone of navigating risks, ensuring performance, and fostering sustainability. The convergence of data governance and ethics is essential to address the challenges with the evolving landscape of AI and machine learning (particularly in the context of Generative AI). The synergy of Data Governance and AI Ethics becomes pivotal and enable organizations to harness the power of AI responsibly while mitigating potential ethical pitfalls. The very principles embedded in Data Governance— transparency, accuracy, and accountability—are the touchstones needed to grapple with the ethical implications of AI.
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How can you make AI systems perform better?
My favourite slide title - Hardest part of ML is not ML but everything else! Building AI systems is a major undertaking, sharing few additional pointers from practical experience 1. Treat algorithms as assets 2. Insure with AI risk management function - Go beyond philosophy, taking ethical principles into consideration. 3. Having modern approach to architecture choices, for scaling up and down of resources is critical to reducing overall costs associated with AI
Activity
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"Say you want to teach a monkey to stand on a pedestal and recite Shakespeare. It's tempting to build the pedestal first or at least spend some…
"Say you want to teach a monkey to stand on a pedestal and recite Shakespeare. It's tempting to build the pedestal first or at least spend some…
Liked by Joel Jolly
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This prestigious recognition is a testament to the passion, persistence, dedication and hard work of entire Team iNPLASS. We are honored and are…
This prestigious recognition is a testament to the passion, persistence, dedication and hard work of entire Team iNPLASS. We are honored and are…
Liked by Joel Jolly
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Some long lingering thoughts, prompted by the recent CrowdStrike incident. https://lnkd.in/gKiFz2Az
Some long lingering thoughts, prompted by the recent CrowdStrike incident. https://lnkd.in/gKiFz2Az
Liked by Joel Jolly
Experience
Licenses & Certifications
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Digital and Social Media Strategies: Driving Organisational Performance
Indian Institute of Management, Bangalore
Issued
Publications
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Microsoft Azure + AI Conference - Designing Scalable Intelligent Assistants on Azure
There has been a dramatic acceleration in the adoption and implementation of conversational AI technologies in the customer service space, especially in the last two years led by COVID19.
In this session, you will learn about design considerations for building Intelligent (or Cognitive) Assistants that involves a learning model, which learns from human co-workers and get smarter every day by learning from its own experiences.
From our deployment experience, we will be sharing…There has been a dramatic acceleration in the adoption and implementation of conversational AI technologies in the customer service space, especially in the last two years led by COVID19.
In this session, you will learn about design considerations for building Intelligent (or Cognitive) Assistants that involves a learning model, which learns from human co-workers and get smarter every day by learning from its own experiences.
From our deployment experience, we will be sharing guiding principles, architecture patterns, and pragmatic execution approach for modern enterprises when designing and deploying scalable intelligent assistant on Azure. -
Modern Enterprise is Conversational
Organizations are considering Conversational AI as the next big wave in crafting exceptional customer and employee experiences. With the advances in Natural Language Processing (NLP), Automation, AI, and ML, Conversational AI has become the best solution for a cost-effective digital experience for all stakeholders.
Modern digital enterprises now run on conversations; it is just not about data. -
Rise of conversational interfaces: Conversational experience + A.I = Digital future
Plenty has been written in recent months over the sudden surge in smart virtual assistants, so one thing is evident, you and me as consumers and enterprise users are turning to new methods of communication with business.In this point of view we identify conversational interfaces and chatbots as a rising digital front end for interacting with business.
Courses
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Advanced Analytics with R, Microsoft SQL Server, Power BI, and Azure Machine Learning - Data Platform Summit
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Cortana Intelligence Solutions - Democratizing data platform
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Design Thinking Workshop (2016)
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Google Cloud Platform
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Natural Language Processing (NLP) Academy - KPMG US
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T3 Global Data & Analytic's Challenge (2014)
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Projects
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Brand Affinity analysis
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Led custom development efforts for retail brand affinity analysis, with a multi-perspective aggregation & affinity metrics solution.
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Cloud Transformation Program
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For Fortune 500 firm embarked on a large scale cloud transformation program migrating legacy workloads from its datacenter (involving 5000+ applications) to a combination of cloud offerings from Google, Microsoft and internal cloud, developed migration plans (method, timeline, and dependencies) and expected business cases for the selected high value target applications, plus initial migration plans to act as a model for subsequent migrations, performed assessment of up to 500 applications for…
For Fortune 500 firm embarked on a large scale cloud transformation program migrating legacy workloads from its datacenter (involving 5000+ applications) to a combination of cloud offerings from Google, Microsoft and internal cloud, developed migration plans (method, timeline, and dependencies) and expected business cases for the selected high value target applications, plus initial migration plans to act as a model for subsequent migrations, performed assessment of up to 500 applications for initial cloud suitability classification, based on available client data and good industry practices to deliver a list of applications with recommendations and rationale for end state operation in the appropriate Cloud solution.
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Data Harmonization
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Helped Largest apparel manufacturer to realize significant improvement in data usability by linking supplier & business units globally to streamline management of content aggregation, enrichment & syndication.
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Data Quality
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For largest retailer in middle east, executed Interpretation of data quality requirements, score opportunity lost due to data quality, independent data quality profiling, defined data quality framework for data extraction and cleansing, and a measurement & reporting framework
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Demand Signal Repository/ Demand Replenishment Planning
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Development highlights:
- Built data supply chain - adapters for MDM and syndicated feed, demand signals to forecast models
- Built unified demand view: OTB Scorecards, Category Management Reports, Out of stock pattern/trends
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Patient Assistant - Pharma bot
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Part of designing and planning a pilot strategy on Enterprise Chatbot platform, developed proof of concept in two weeks (idea to execution), to showcases few example use cases, primarily through the use of natural language experiences/virtual assistants, intelligent automation, and Google cloud platform technologies. Worked with Healthcare SME to review scenarios that are repeatable which motivates the user(Patients) to engage and being more adherent, bot is capable to address the chronic…
Part of designing and planning a pilot strategy on Enterprise Chatbot platform, developed proof of concept in two weeks (idea to execution), to showcases few example use cases, primarily through the use of natural language experiences/virtual assistants, intelligent automation, and Google cloud platform technologies. Worked with Healthcare SME to review scenarios that are repeatable which motivates the user(Patients) to engage and being more adherent, bot is capable to address the chronic condition market such as Diabetes, RA, and dermatology by increasing accessibility of care and pertinent drug/health information.
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Product MDM
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For a leading hi-tech manufacturer, initiated product MDM & product hierarchy programs, defined global framework & guidance for account & contact data quality and enrichment, supported establishing long term governance structure & process to sustain new data models introduced.
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Signal mapping: Signal strength vs Customer sentiment
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Unlocking value from public data and social media analytics, analysis undertaken as a starting point for telco giant, mapped signal strength against positive and negative tweets/posts referring to brand.
Highlights:
Used only publicly available data, (signal strength data from OFCOM mobile coverage data, data from official twitter and facebook brand account)
One week only to explore five hypotheses/use cases:
- Within the limits of the data available.
- Indicative of the…Unlocking value from public data and social media analytics, analysis undertaken as a starting point for telco giant, mapped signal strength against positive and negative tweets/posts referring to brand.
Highlights:
Used only publicly available data, (signal strength data from OFCOM mobile coverage data, data from official twitter and facebook brand account)
One week only to explore five hypotheses/use cases:
- Within the limits of the data available.
- Indicative of the areas which could be developed further. -
Social Intelligence - Commercial media
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Ingested social media data, from GNIP (historical and streaming data)
Highlights:
- Semi structured data
- Very low signal-to-noise
- Tweets/ text analysis
PoC developed:
Monitor all tweets worldwide in (semi) real-time on Windows Azure and using open source technologies such as Python/MongoDB (AWS cloud)
Objective:
To gain insight in this type of Big Data Analytics
- Show that social media add value to commercial media activities (marketing)
-…Ingested social media data, from GNIP (historical and streaming data)
Highlights:
- Semi structured data
- Very low signal-to-noise
- Tweets/ text analysis
PoC developed:
Monitor all tweets worldwide in (semi) real-time on Windows Azure and using open source technologies such as Python/MongoDB (AWS cloud)
Objective:
To gain insight in this type of Big Data Analytics
- Show that social media add value to commercial media activities (marketing)
- Engagement / Clients interested in social intelligence and how it can benefit their business -
Solution roadmap | Data Harmonization
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Developed solution roadmap for largest travel retailer, to harmonize POS data from stores & syndicated accounts, to provide analytics needs, to enhance supply chain, category management processes.
More activity by Joel
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Today, Satya announced in Microsoft’s FY24 Q4 earnings: “GitHub Copilot is by far the most widely adopted AI-powered developer tool. Just over two…
Today, Satya announced in Microsoft’s FY24 Q4 earnings: “GitHub Copilot is by far the most widely adopted AI-powered developer tool. Just over two…
Liked by Joel Jolly
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We are seeing an unprecedented wave of innovation at the AI application layer and I'm looking for bold founders who want to take on verticals that…
We are seeing an unprecedented wave of innovation at the AI application layer and I'm looking for bold founders who want to take on verticals that…
Liked by Joel Jolly
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Start-up : Hanooman service sector: AI and chatbot technology based in: Bangalore We're thrilled to share that under the visionary leadership of…
Start-up : Hanooman service sector: AI and chatbot technology based in: Bangalore We're thrilled to share that under the visionary leadership of…
Liked by Joel Jolly
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In the world of generative AI, India isn't just keeping up with the US and China—it's leading the charge! A year ago, the scene was barren with…
In the world of generative AI, India isn't just keeping up with the US and China—it's leading the charge! A year ago, the scene was barren with…
Liked by Joel Jolly
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I'm guessing you all already know video content leads across all platforms - want to dominate the market with video content and increase subscribers?…
I'm guessing you all already know video content leads across all platforms - want to dominate the market with video content and increase subscribers?…
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