Joel Jolly

Joel Jolly

India
2K followers 500+ connections

About

Strategic and forward-thinking executive with 20+ years of expertise in driving…

Articles by Joel

Contributions

Activity

Join now to see all activity

Experience

Licenses & Certifications

Publications

  • Microsoft Azure + AI Conference - Designing Scalable Intelligent Assistants on Azure

    There has been a dramatic acceleration in the adoption and implementation of conversational AI technologies in the customer service space, especially in the last two years led by COVID19.

    In this session, you will learn about design considerations for building Intelligent (or Cognitive) Assistants that involves a learning model, which learns from human co-workers and get smarter every day by learning from its own experiences.

    From our deployment experience, we will be sharing…

    There has been a dramatic acceleration in the adoption and implementation of conversational AI technologies in the customer service space, especially in the last two years led by COVID19.

    In this session, you will learn about design considerations for building Intelligent (or Cognitive) Assistants that involves a learning model, which learns from human co-workers and get smarter every day by learning from its own experiences.

    From our deployment experience, we will be sharing guiding principles, architecture patterns, and pragmatic execution approach for modern enterprises when designing and deploying scalable intelligent assistant on Azure.

    See publication
  • Modern Enterprise is Conversational

    Organizations are considering Conversational AI as the next big wave in crafting exceptional customer and employee experiences. With the advances in Natural Language Processing (NLP), Automation, AI, and ML, Conversational AI has become the best solution for a cost-effective digital experience for all stakeholders.

    Modern digital enterprises now run on conversations; it is just not about data.

    See publication
  • Rise of conversational interfaces: Conversational experience + A.I = Digital future

    Plenty has been written in recent months over the sudden surge in smart virtual assistants, so one thing is evident, you and me as consumers and enterprise users are turning to new methods of communication with business.In this point of view we identify conversational interfaces and chatbots as a rising digital front end for interacting with business.

Courses

  • Advanced Analytics with R, Microsoft SQL Server, Power BI, and Azure Machine Learning - Data Platform Summit

    -

  • Cortana Intelligence Solutions - Democratizing data platform

    -

  • Design Thinking Workshop (2016)

    -

  • Google Cloud Platform

    -

  • Natural Language Processing (NLP) Academy - KPMG US

    -

  • T3 Global Data & Analytic's Challenge (2014)

    -

Projects

  • Brand Affinity analysis

    -

    Led custom development efforts for retail brand affinity analysis, with a multi-perspective aggregation & affinity metrics solution.

  • Cloud Transformation Program

    -

    For Fortune 500 firm embarked on a large scale cloud transformation program migrating legacy workloads from its datacenter (involving 5000+ applications) to a combination of cloud offerings from Google, Microsoft and internal cloud, developed migration plans (method, timeline, and dependencies) and expected business cases for the selected high value target applications, plus initial migration plans to act as a model for subsequent migrations, performed assessment of up to 500 applications for…

    For Fortune 500 firm embarked on a large scale cloud transformation program migrating legacy workloads from its datacenter (involving 5000+ applications) to a combination of cloud offerings from Google, Microsoft and internal cloud, developed migration plans (method, timeline, and dependencies) and expected business cases for the selected high value target applications, plus initial migration plans to act as a model for subsequent migrations, performed assessment of up to 500 applications for initial cloud suitability classification, based on available client data and good industry practices to deliver a list of applications with recommendations and rationale for end state operation in the appropriate Cloud solution.

  • Data Harmonization

    -

    Helped Largest apparel manufacturer to realize significant improvement in data usability by linking supplier & business units globally to streamline management of content aggregation, enrichment & syndication.

  • Data Quality

    -

    For largest retailer in middle east, executed Interpretation of data quality requirements, score opportunity lost due to data quality, independent data quality profiling, defined data quality framework for data extraction and cleansing, and a measurement & reporting framework

  • Demand Signal Repository/ Demand Replenishment Planning

    -

    Development highlights:
    - Built data supply chain - adapters for MDM and syndicated feed, demand signals to forecast models
    - Built unified demand view: OTB Scorecards, Category Management Reports, Out of stock pattern/trends

  • Patient Assistant - Pharma bot

    -

    Part of designing and planning a pilot strategy on Enterprise Chatbot platform, developed proof of concept in two weeks (idea to execution), to showcases few example use cases, primarily through the use of natural language experiences/virtual assistants, intelligent automation, and Google cloud platform technologies. Worked with Healthcare SME to review scenarios that are repeatable which motivates the user(Patients) to engage and being more adherent, bot is capable to address the chronic…

    Part of designing and planning a pilot strategy on Enterprise Chatbot platform, developed proof of concept in two weeks (idea to execution), to showcases few example use cases, primarily through the use of natural language experiences/virtual assistants, intelligent automation, and Google cloud platform technologies. Worked with Healthcare SME to review scenarios that are repeatable which motivates the user(Patients) to engage and being more adherent, bot is capable to address the chronic condition market such as Diabetes, RA, and dermatology by increasing accessibility of care and pertinent drug/health information.

    See project
  • Product MDM

    -

    For a leading hi-tech manufacturer, initiated product MDM & product hierarchy programs, defined global framework & guidance for account & contact data quality and enrichment, supported establishing long term governance structure & process to sustain new data models introduced.

  • Signal mapping: Signal strength vs Customer sentiment

    -

    Unlocking value from public data and social media analytics, analysis undertaken as a starting point for telco giant, mapped signal strength against positive and negative tweets/posts referring to brand.

    Highlights:
    Used only publicly available data, (signal strength data from OFCOM mobile coverage data, data from official twitter and facebook brand account)
    One week only to explore five hypotheses/use cases:
    - Within the limits of the data available.
    - Indicative of the…

    Unlocking value from public data and social media analytics, analysis undertaken as a starting point for telco giant, mapped signal strength against positive and negative tweets/posts referring to brand.

    Highlights:
    Used only publicly available data, (signal strength data from OFCOM mobile coverage data, data from official twitter and facebook brand account)
    One week only to explore five hypotheses/use cases:
    - Within the limits of the data available.
    - Indicative of the areas which could be developed further.

    See project
  • Social Intelligence - Commercial media

    -

    Ingested social media data, from GNIP (historical and streaming data)

    Highlights:
    - Semi structured data
    - Very low signal-to-noise
    - Tweets/ text analysis

    PoC developed:
    Monitor all tweets worldwide in (semi) real-time on Windows Azure and using open source technologies such as Python/MongoDB (AWS cloud)

    Objective:
    To gain insight in this type of Big Data Analytics
    - Show that social media add value to commercial media activities (marketing)
    -…

    Ingested social media data, from GNIP (historical and streaming data)

    Highlights:
    - Semi structured data
    - Very low signal-to-noise
    - Tweets/ text analysis

    PoC developed:
    Monitor all tweets worldwide in (semi) real-time on Windows Azure and using open source technologies such as Python/MongoDB (AWS cloud)

    Objective:
    To gain insight in this type of Big Data Analytics
    - Show that social media add value to commercial media activities (marketing)
    - Engagement / Clients interested in social intelligence and how it can benefit their business

  • Solution roadmap | Data Harmonization

    -

    Developed solution roadmap for largest travel retailer, to harmonize POS data from stores & syndicated accounts, to provide analytics needs, to enhance supply chain, category management processes.

More activity by Joel

View Joel’s full profile

  • See who you know in common
  • Get introduced
  • Contact Joel directly
Join to view full profile

Other similar profiles

Explore collaborative articles

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Explore More

Others named Joel Jolly in India