Satyam Tripathi

Satyam Tripathi

Market Research Expert | MBA Marketing and Research | DataXing | Ex-Rakuten | Account Management| Ex-Amazon | Market Research Sales | Business Growth

Ghaziabad, Uttar Pradesh, India
2K followers 500+ connections

About

I'm a results-driven Market Research Sales Professional with a passion for helping businesses thrive in today's dynamic marketplace. With years of experience in the industry, I specialize in connecting organizations with actionable insights that drive growth and profitability. My journey in market research sales has been a fascinating one. I've had the privilege of collaborating with a diverse range of clients, from startups aiming to disrupt their industries to established enterprises seeking to maintain their competitive edge. Throughout my career, I've honed my skills in identifying client needs, crafting tailored solutions, and exceeding expectations. In this fast-paced world, staying ahead requires more than just data; it demands insights that inspire strategic decisions. My commitment is to provide clients with not just information, but the knowledge to navigate complex markets and make informed choices. I thrive on the challenge of translating data into opportunities, empowering businesses to succeed.
My expertise extends to B2B research, consumer behavior analysis, and all types of online and offline research. I take pride in staying at the forefront of industry trends and technological advancements. I believe that continuous learning is essential in delivering the highest value to my clients. Beyond the professional realm, I'm an advocate for fostering meaningful connections and collaborations. I firmly believe that the key to success lies in building strong relationships, whether with clients, colleagues, or industry peers. Feel free to connect with me here to explore potential synergies or to stay updated on industry insights and trends.

Activity

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Experience

  • DataXing Digital Graphic

    Client Development Associate

    DataXing Digital

    - Present 1 year 1 month

    Noida, Uttar Pradesh, India

  • Rakuten Insight Graphic

    Client Development Associate

    Rakuten Insight

    - 1 year 8 months

    Noida, Uttar Pradesh, India

    1.Demonstrating a high level of expertise in agile insights methodologies, I excel at leveraging these approaches to provide timely and cost-effective solutions to specific business inquiries. This involves the agile adaptation of research methods and tools to swiftly address client needs while maintaining a keen focus on resource optimization.
    2. In the process of analyzing available resources, I employ a dynamic brainstorming approach alongside advanced Excel techniques. Additionally, I…

    1.Demonstrating a high level of expertise in agile insights methodologies, I excel at leveraging these approaches to provide timely and cost-effective solutions to specific business inquiries. This involves the agile adaptation of research methods and tools to swiftly address client needs while maintaining a keen focus on resource optimization.
    2. In the process of analyzing available resources, I employ a dynamic brainstorming approach alongside advanced Excel techniques. Additionally, I harness the power of proprietary panel data, API integrations, Connect-R, and various platforms to ensure that the resources align seamlessly with the unique requirements of each client project.
    3. Preparing proposals, requests for quotations (RFQs), and requests for proposals (RFPs) is a crucial aspect of my responsibilities. These documents are meticulously crafted based on an in-depth understanding of each client's specific project specifications. Factors considered include the project's scope (PGS), target audience (B2B or B2C) and the most suitable research methodology. Each proposal is a custom-tailored solution designed to meet the precise needs of the client.
    4. Furthermore, my role involves proactive issue identification and resolution. I work diligently to identify potential challenges and promptly address them to ensure the smooth execution of projects. Effective client communication is a priority, and I strive to set clear and realistic expectations, fostering transparency and trust throughout the project lifecycle.
    5. With a focus on client satisfaction and project success, I manage a portfolio of top-tier clients primarily based in Oceania. My role includes understanding their unique requirements, strategizing to meet their needs efficiently, and ensuring that their expectations are not only met but exceeded.

  • ISA Global Graphic

    Assistant manager- Client acquisition

    ISA Global

    - 4 months

    Noida, Uttar Pradesh, India

    1. As the primary Point of Contact (PoC), I play a pivotal role in establishing connections with both potential clients and existing ones. My responsibilities extend beyond mere introductions; I actively engage with clients to understand their unique needs, preferences, and objectives. Through in-depth conversations and careful analysis, I gauge which of our services align most effectively with their requirements. This client-centric approach ensures that our offerings are tailored to meet…

    1. As the primary Point of Contact (PoC), I play a pivotal role in establishing connections with both potential clients and existing ones. My responsibilities extend beyond mere introductions; I actively engage with clients to understand their unique needs, preferences, and objectives. Through in-depth conversations and careful analysis, I gauge which of our services align most effectively with their requirements. This client-centric approach ensures that our offerings are tailored to meet specific expectations.
    2. One of my core responsibilities involves providing hands-on assistance to clients throughout the entire process. This includes guiding them through the intricacies of paperwork and documentation. I recognize that these administrative aspects can often be complex and time-sensitive, so I am dedicated to simplifying the process for our clients. I offer detailed explanations, answer questions, and provide the necessary support to ensure that all paperwork is completed accurately and in a timely manner.
    3. In addition to document verification, I conduct thorough and up-to-date research on Canada's PR and Immigration policies. This involves staying current with evolving regulations and guidelines. My goal is to provide clients with the most accurate and reliable information available. By remaining well-informed and proactive in monitoring policy changes, I can offer valuable insights and recommendations to clients, enabling them to make well-informed decisions regarding their immigration plans.
    4. Overall, my role goes beyond being a point of contact; it encompasses a commitment to delivering comprehensive support and guidance to clients throughout their immigration journey, from initial inquiries to successful immigration to Canada. My dedication to ensuring a smooth and compliant process contributes to the satisfaction and success of our clients.

  • Amazon Graphic

    Technical Support Specialist

    Amazon

    - 1 year 2 months

    Noida, Uttar Pradesh, India

    1. Delivering prompt, precise, and professional service to Amazon clientele.
    2. Offering comprehensive end-to-end customer support, addressing issues such as package returns and tracking.
    3. Cultivated enduring relationships and fostered trust with valued customer accounts through transparent and engaging communication.
    4. Proficiently managed customer complaints, delivering appropriate solutions and alternatives within designated timeframes, and diligently followed up to ensure…

    1. Delivering prompt, precise, and professional service to Amazon clientele.
    2. Offering comprehensive end-to-end customer support, addressing issues such as package returns and tracking.
    3. Cultivated enduring relationships and fostered trust with valued customer accounts through transparent and engaging communication.
    4. Proficiently managed customer complaints, delivering appropriate solutions and alternatives within designated timeframes, and diligently followed up to ensure resolution.
    5. Acknowledged with the 'Invictus Award' in recognition of outstanding performance for 6 continous months.
    6. Successfully mentored and supervised a team of 10 new recruits, providing guidance and resolving their inquiries effectively.
    7. Actively participated in collaborative team projects, showcasing my ability to work harmoniously and efficiently with colleagues.

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