About
Over 26 years of extensive global experience in Key Leadership roles while managing…
Articles by Swapnil
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The Top 5 CXO Imperatives for Partnering in 2024
The Top 5 CXO Imperatives for Partnering in 2024
By Swapnil Pitale
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Navigating the Gen AI Landscape: The Strategic Imperative of Choosing the Right Partnerships
Navigating the Gen AI Landscape: The Strategic Imperative of Choosing the Right Partnerships
By Swapnil Pitale
Contributions
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Here's how you can incorporate feedback into performance evaluations for professionals in Strategy.
Measuring the outcomes of a strategy can be challenging. It's crucial to comprehend the specific objectives of the strategy, such as growth, revenue scaling, the number of new customers acquired in a given period (quarter, year, etc.), or expansion in terms of headcount or delivery centers across various geographies. When the goals of a strategy are clearly defined and linked to tangible outcomes, it becomes easier to measure its success.
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Here's how you can effectively manage and lead virtual teams.
Here are few things that I learnt and found useful over the years: * Communication is the key - Keep the lines open at all levels at all times * Build Trust - Know thy team, be transparent, and encourage collaboration. * Clear roles & objectives - Establish outcomes/goals and define roles clearly. * Be there for your team when they need support * Empower your team and offer flexibility. * Culture of "One Team" - Organize in-person/virtual team-building activities and most importantly celebrate successes. * People make mistakes - Encourage problem-solving and learning at the same time
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What do you do if your AI consulting services are not attracting clients with their pricing?
Never start with outcome model for a new customer or project. Let the engagement mature and then experiment with outcome/output/unit based pricing models. Pricing model no matter how bespoke should be tied to value generation for the customer and should translate into revenue earned or saved or both.
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How can you handle difficult questions during an enterprise software demo?
"I'll get back to you" usually shows lack of prep & understanding of your customer’s challenges. They'll see right through the facade of fancy terms & vague answers. Here's what worked for me: 1. Research & understand the challenges that led them to your solution. 2. Know the priorities & inhibitions of each stakeholder (e.g. IT, Biz) wrt to your product/soln. 3. Correlate your response to #1 and #2. 4. If you know it partially, answer that first with relevant examples & case studies. 5. Use a follow-up session or email to respond to the remainder of the question along with your thank you note. 6. Never claim anything that your soln doesn't have. Honesty is key to building trust with your customers. Good luck for your next one!
Activity
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It is always a pleasure working with some of the brightest young minds, but this one was very special. The urge and the commitment to build…
It is always a pleasure working with some of the brightest young minds, but this one was very special. The urge and the commitment to build…
Liked by Swapnil Pitale
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Thoughtful, pleasant, surprise gestures go a long way in winning customer ❤️ Thank you Vinith, Sangeetha@ Hyatt Centric #InaHyattWorld #Gratitude
Thoughtful, pleasant, surprise gestures go a long way in winning customer ❤️ Thank you Vinith, Sangeetha@ Hyatt Centric #InaHyattWorld #Gratitude
Liked by Swapnil Pitale
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Gen AI has grabbed the attention of the C-suite and the Boardroom, but concerns about traceability, decision accuracy and data privacy remain. Listen…
Gen AI has grabbed the attention of the C-suite and the Boardroom, but concerns about traceability, decision accuracy and data privacy remain. Listen…
Liked by Swapnil Pitale
Experience
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Education
Licenses & Certifications
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CEO Excellence: The Six Mindsets of Exceptional Leaders
Next Big Idea Club
IssuedCredential ID ec263c372e0c5e4b7a319cd9ea5cc28f25fbb7e2b9435d8c0b5cd90374596d96 -
Generative AI: Working with Large Language Models
National Association of State Boards of Accountancy (NASBA)
IssuedCredential ID b058d2a4564c42bf083146fe0d540ff46a86b54ae90caf48be1040b98b0dfa08 -
Smart Brevity: The Power of Saying More with Less
Next Big Idea Club
IssuedCredential ID 782ce5eb28ebedb3b29a111703dbd38e2aa414c05d6cd43faf34ae6ecfd61638 -
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Six Sigma Green Belt
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Publications
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Automate Now, Pay Later!
The Financial Express (India)
See publicationMy article about the current need and benefit of an outcome-based model for automation offered by technology partners
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FUTURE OF WORK: Bots Meet Humans
Toolbox | hr (ZDNet) - Toolbox for HR
See publicationMy article that talks about a 5-Step Program for Enterprises to Create a HuBot-Powered Workplace.
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COVID-19 Is Making Businesses More Vulnerable Than Ever to Phishing, Smishing and Vishing
Hospitality Technology
My point of view published in this article, on how IT departments can make risk-assessments of remote workers’ computing setups, take inventory of devices, ensure device #security, & implement a zero-trust approach
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How Hotels Can Use Tech to Triage Their Way Through Layoffs, Work-From-Home
Hospitality Technology
My inputs in an article for Hospitality Technology on how AIOps can help IT departments learn the issues users have while working from home and create a set of responses.
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Courses
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Post Graduate Diploma in Advanced Computing
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Recommendations received
28 people have recommended Swapnil
Join now to viewMore activity by Swapnil
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As WNS’ Gen AI pipeline expands across sectors, Unified Analytics Platform’s strategic integration with Amazon Bedrock unlocks access to…
As WNS’ Gen AI pipeline expands across sectors, Unified Analytics Platform’s strategic integration with Amazon Bedrock unlocks access to…
Liked by Swapnil Pitale
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Congratulations Team WNS Analytics for winning the Nasscom AIGameChangers Award for Responsible AI. Vishesh Gangal Vibhor Garg Jayanthy Anand Sunil…
Congratulations Team WNS Analytics for winning the Nasscom AIGameChangers Award for Responsible AI. Vishesh Gangal Vibhor Garg Jayanthy Anand Sunil…
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We are at the forefront of AI advancements, providing unparalleled value and insights for our customers through our strategic alliance with AWS…
We are at the forefront of AI advancements, providing unparalleled value and insights for our customers through our strategic alliance with AWS…
Shared by Swapnil Pitale
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We are delighted to announce that WNS has been named a Leader in the 2024 Gartner® Magic Quadrant™ for Finance & Accounting Business Process…
We are delighted to announce that WNS has been named a Leader in the 2024 Gartner® Magic Quadrant™ for Finance & Accounting Business Process…
Liked by Swapnil Pitale
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Exciting news! WNS announces the integration of its Unified Analytics Platform (UAP) with Amazon Bedrock. This collaboration marks a major…
Exciting news! WNS announces the integration of its Unified Analytics Platform (UAP) with Amazon Bedrock. This collaboration marks a major…
Liked by Swapnil Pitale
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#SPARK '24, the LTIMindtree Global Sales meet was one of the most exhilarating events ever! The three days were filled with Great learning, loads…
#SPARK '24, the LTIMindtree Global Sales meet was one of the most exhilarating events ever! The three days were filled with Great learning, loads…
Liked by Swapnil Pitale
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We are live from the GBTA Convention 2024! If you are at the Georgia World Congress Center, swing by Booth #4750 to discuss your unique business…
We are live from the GBTA Convention 2024! If you are at the Georgia World Congress Center, swing by Booth #4750 to discuss your unique business…
Liked by Swapnil Pitale
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