Articles by Venu
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Adaptability in Uncertain Times: A Supply Chain Perspective
Adaptability in Uncertain Times: A Supply Chain Perspective
By Venu Vashista
Contributions
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How can you develop a customer service charter using needs analysis?
I believe that for research on what customer needs apart from going out understand the pain points of customer facing teams. What processes/ bottlenecks of the company take away their customer facing time. This data will be helpful to find needs of customers which need to be met
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How can you develop a customer service charter using needs analysis?
Specially for customer service, the goals have to have customer voice in it-What does the customer want from your product/ service. Second , important goal of customer service is to continually track the stated competitive advantage company has.
Activity
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Here’s a message from our MD & CEO, Vivek Gupta on our exciting milestone: Heineken® is now being brewed locally at Nanjangud Brewery in Mysuru…
Here’s a message from our MD & CEO, Vivek Gupta on our exciting milestone: Heineken® is now being brewed locally at Nanjangud Brewery in Mysuru…
Liked by Venu Vashista
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‘Fragile Ego of a Planner’ Recently , I attended a round table discussion on the challenges faced by Supply Chain Professionals organized by a Supply…
‘Fragile Ego of a Planner’ Recently , I attended a round table discussion on the challenges faced by Supply Chain Professionals organized by a Supply…
Posted by Venu Vashista
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Yesterday was a very special day , it was the birthday of Happiness School. Happiness School is a website, is a community which I had created in…
Yesterday was a very special day , it was the birthday of Happiness School. Happiness School is a website, is a community which I had created in…
Liked by Venu Vashista
Experience
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Education
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Competitors View
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Activities and Societies: Batch W2022 - Cohort Based Classroom Learning
CPSCM™ is the culmination of nearly 3 decades of
research, practice, and benchmarking with the global Fortune 500,
especially the Fortune 100. -
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Finance and Operations Specialization
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Electronics & Communication
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