Gen AI can help boost employee productivity and customer self-service. Discover 4 strategies you can implement, today.
Gen AI can help boost employee productivity and customer self-service. Discover 7 steps you can implement, today.
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Across industries, the customer service function is being transformed by gen AI. Today’s multimodal gen AI models — capable of generating text, images, and other media — are augmenting the work customer care teams already do to make them more productive. Plus, these models can act as stand-alone agents to support customer inquiries.
Not only does gen AI help customers get the answers they need, faster, but it delivers far-reaching benefits and economic value across the organization. Gen AI could also help customer care teams identify and act upon up-sell and cross-sell opportunities. It could boost net promoter scores by improving customer satisfaction. It could reduce average handle times. And so much more.
Download this guide to discover the tangible benefits of gen AI for customer service, and discover steps on how to:
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30-45% productivity increase when applying gen AI to customer care functions (over the current performance baseline).1
OPTIONAL EYEBROW
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Bring generative AI to real-world experiences quickly, efficiently, and responsibly, powered by Google’s most advanced technology and models including Gemini.
Explore the business value of generative AI with guides, content, and resources to help you bring gen AI to life in your industry.
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Developer Advocate of Machine Learning,
Google Cloud
Customer Engineer,
Google Cloud
Customer Engineer,
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Customer Engineer,
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Customer Engineer,
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Customer Engineer,
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Customer Engineer,
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Customer Engineer,
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Customer Engineer,
Google Cloud
Customer Engineer,
Google Cloud
Customer Engineer,
Google Cloud
Customer Engineer,
Google Cloud
Customer Engineer,
Google Cloud
Customer Engineer,
Google Cloud
Customer Engineer,
Google Cloud
Customer Engineer,
Google Cloud
Customer Engineer,
Google Cloud
Customer Engineer,
Google Cloud
Customer Engineer,
Google Cloud
Customer Engineer,
Google Cloud
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Bring generative AI to real-world experiences quickly, efficiently, and responsibly, powered by Google’s most advanced technology and models including Gemini.
Explore the business value of generative AI with guides, content, and resources to help you bring gen AI to life in your industry.
We hope you enjoy your quick-start guide to generative AI for customer service.
After you check out this guide, get started with Google Cloud to browse solutions, products and services.
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