Spring 2023 Newsletter

ON ISLAND TIME

INTRODUCING OCEANS AT DIVI

PAGES 4 & 5

SPRING 2023

DISCOVER ST. CROIX

PAGES 8 & 9

FROM THE DESK OF THE PRESIDENT

It’s been a busy start to 2023 and it’s hard to believe that springtime is just around the corner!

Last year we introduced our first new brand in over 50 years, Oceans at Divi Little Bay on St. Maarten and Oceans at Divi Carina Bay on St. Croix. These upper-tier offerings include upgraded in-room amenities, VIP check-in and checkout, and so much more. You can read more about these exciting additions on pages 4 and 5.

Our employee spotlight on page 6 features our new Director of Operations, Mo Sallah. Mo is constantly traveling between our islands and resorts, meeting many of our owners, members, and guests along the way. It’s a big responsibility to run our operations, and Mo always does it with a friendly smile and an eye for detail.

In early 2022, we were thrilled to reopen Divi Carina Bay All-Inclusive Beach Resort & Casino on St. Croix, and we appreciate all the great feedback we’ve received. It’s refreshing to hear how many of you have fallen in love with the resort and island. If you haven’t visited yet, check out our list of the best adventures on the island on pages 8 and 9. There’s so much to explore and enjoy!

And vacations would not be the same without delicious restaurants and bars with mouthwatering menus. We are excited to introduce you to our newest outlets on pages 10 through 12. Mix at Oceans is a luxurious rooftop bar that boasts one of the most spectacular views on St. Maarten with a focus on barstronomy, where exotic cocktails are harmoniously paired with hand-crafted light bites. We’ve also opened a new pizzeria called Slice Pizzeria on St. Maarten and Bonaire with fresh, made-to-order pizza that’s perfect to enjoy at nearby tables, on the beach, by the pool, or in your room.

Have you heard the great news? Late last year we launched our new Divi Resorts app. It’s full of important information you’ll need before and during your vacation like resort maps and directories, activity and amenity details, and food and beverage specials. More importantly, you can take advantage of express check-in and checkout, look up your reservation details, book another vacation or extra days, and so much more. Visit page 13 to learn more and download the app to keep in touch with Divi Resorts 365 days a year.

Plus, we are always working on improving and updating our resorts and we have a lot planned for 2023. On pages 14 and 15, you can see a few of the many improvements we’ve recently made.

As always, our staff is dedicated to helping the communities we serve, and our Divi Cares program ensures that all employees have the opportunity to participate in giving back. Take a look at a few of the programs we’ve recently participated in on pages 18 and 19.

Here at Divi Resorts, we are truly thankful for all of our owners, members, and guests who have traveled to the Caribbean to visit us. We know that vacation and relaxation are vital to your mental and physical health. We will continue to do everything in our power to ensure a safe and healthy environment during your stay and provide you with a wide variety of amenities and activities to help you make memories that will last a lifetime.

Don’t forget to keep those TripAdvisor reviews and social media comments coming. We always appreciate your feedback!

A DAY IN THE LIFE OF A DIVI GM

Our General Managers love getting out and about to greet our owners, members, and guests. Get to know them a little better each week at our fabulous welcome cocktail parties on Aruba, Barbados, Bonaire, St. Croix, and St. Maarten. You’ll have the opportunity to meet our managers and staff while enjoying delicious drinks and snacks. We hope you’ll join us!

Safe travels,

Top row: Divi Village Golf and Divi Dutch Village’s General Manager Ferry Zievinger snaps a photo with Aruba’s Minister of Tourism, Health, & Sports, Danqui Oduber. Divi Little Bay’s General Manager Anne-Marie Brooks strikes a pose with guests at the Mix at Oceans opening party.

Middle row: Divi Aruba Phoenix’s General Manager Pearl Lake smiles at the camera with a few of her loyal staff members during a recent welcome party. Divi Southwind’s General Manager Charles Maynard takes a moment out of his busy day to grab a photo with two housemen about to start their day.

Bottom row: Divi Flamingo’s General Manager Celine Van Meer celebrates her top employees as they won big at the Island Employee Award Show.

OCEANS AT DIVI

For the first time in over 50 years, we’ve added a new brand to our incredible offerings. Oceans are our new upper-tier accommodations on St. Croix and St. Maarten. Guests will enjoy an elevated experience with larger rooms and added perks like comfy robes and slippers, upgraded bathroom amenities, VIP check-in and checkout, and more.

Oceans at Divi Carina Bay

This exclusive 50-room oasis is located in the east wing of the resort with breathtaking sea views and easy access to the beach. Oceans at Divi Carina Bay delivers an all-inclusive, adult-only (18+) vacation experience with two types of accommodations. Choose from our Oceans Beachfront King for two or our Oceans Beachfront Double for up to four people. Each offering features modern furnishings, sleek bathrooms, private balconies or patios, superior room amenities, and special touches to make sure you feel pampered from the moment you arrive. To learn more about this resort, visit www.diviresorts.com/oceans-carina-bay.htm. Plus, book now to be among the first to visit and use promo code 30OFFAI to score 30% off your 2023 vacation. You’ll save even more when you bundle resort and air!

Upper-Tier Amenities

Comfy Robes

Espresso Machine

Gourmet Coffee Pods

Upgraded Bathroom Amenities

Complimentary Elite Wi-Fi

VIP Check-In & Checkout

Brochures

View our Resort Brochure

View our All-Inclusive Brochure

ENTER TO WIN

Win a 6-Night/7-Day All-Inclusive Stay at Oceans on St. Croix or St. Maarten

We’re celebrating the launch of our new brand with a fantastic vacation contest! Enter here for a chance to win a 6-night/7-day all-inclusive stay for two in an Oceans King room at Oceans at Divi Carina Bay on St. Croix or Oceans at Divi Little Bay on St. Maarten. You’ll enjoy unlimited food, drinks, non-motorized water sports, and resort activities. Airfare and transportation are not included. Enter by April 28, 2023.

Oceans at Divi Little Bay

Our 98-room paradise is located at Divi Little Bay Beach Resort and nestled right next to the resort’s expansive pureocean pool and swim-up bar. Featuring incredible views of the pool and ocean beyond, Oceans at Divi Little Bay offers three types of accommodations to fit your needs. Choose from our Oceans King, Oceans Double, or our spacious Oceans One-Bedroom Suite, each featuring fresh Caribbean décor, contemporary bathrooms, private balconies or patios, and added perks to make you feel like a VIP from check-in to checkout. For more information on room only, bed & breakfast, and all-inclusive offerings at Oceans at Divi Little Bay, visit www.diviresorts.com/oceans-little-bay.htm. Plus, use promo code 30OFF and 30OFFAI for 30% off your 2023 vacation, and save even more when you bundle resort and air!

Upper-Tier Amenities

Comfy Robes & Slippers

Espresso Machine

Gourmet Coffee Pods

Upgraded Bathroom Amenities

Complimentary Elite Wi-Fi

VIP Check-In & Checkout

Brochures

View our Resort Brochure

View our All-Inclusive Brochure

EMPLOYEE SPOTLIGHT

INTRODUCING MO SALLAH Regional Director of Operations

There’s a fresh face in charge of resort operations at Divi Resorts! Since joining the team in May 2022, Mo has hit the ground running, visiting each of our islands to meet staff members, tour the resorts, and learn more about our incredible Caribbean destinations. With 20 years of experience in leadership and resort operations in the Caribbean, Mo says he’s putting his skills to the test at Divi Resorts. Dive in with us as we get to know Mo a little bit better!

Tell us about your previous experience and your new role at Divi Resorts. My experience over the years has included serving in executive roles at luxury properties, top-rated resorts, and villa management portfolios in the Caribbean region. In my role at Divi Resorts, I’m working closely with each resort to ensure guests are enjoying unique and safe travel experiences while creating memories that last a lifetime.

What are your goals for Divi Resorts?

My goals are to enhance the guest experience and contribute towards the growth, stability, and creativity at each of our Divi Resorts destinations.

What do you love about your job?

I love having the ability to create exceptional experiences for guests and providing them with wonderful vacation memories. Plus, I really enjoy the opportunity to leverage my experience across multiple Caribbean markets and expand my operational leadership across several properties.

What do you like to do in your free time?

I have been an avid sailor my entire life and have sailed in multiple super yacht regattas in the Caribbean. I am also a divemaster and I love spending time with my wife and daughters. My wife and I are both fond of all things culinary, travel, and sea, and we love sharing our experiences around the world with our daughters.

IMPORTANT UPDATE!

On the Divi Vacation Club member site, you can Make a Reservation, Bank, Borrow, or Rent Points, Check Your Points Balance and Update Personal Information all from one convenient online location, 24 hours a day!

For more information and helpful tips, visit www.divivacationclub.com, log in to your Member Site, and follow the instructions. Once you have established your Personal Account, you’re ready to go!

THE 2023 LOYALTY BENEFITS GUIDE IS PORTABLE!

Many of our owners like to carry a pocketsized guide of their Loyalty Benefits along with their membership card when they travel. View and print yours here.

BANKING POINTS

One of the most common questions members ask is, “when is the right time to bank my unused Pure Points?” Deadlines for banking vary based on your Club Membership Loyalty Tier. Go to www.divivacationclub.com, log in, and click “Borrowing, Banking & More” for a full explanation on when to bank your points.

If you are staying at Divi Little Bay on St. Maarten...

5 p.m.

If you are not staying on Aruba or St. Maarten...

Please call 1-888-863-6822/1-919-419-3484 or visit www.divivacationclub.com.

Sample St. Croix’s hottest libation, Mutiny Vodka. This ultra-premium vodka bottles the spirit of the island as the world’s first and only vodka distilled from breadfruit. At Mutiny Vodka’s Sion Farm Distillery, you can learn about how the vodka is made while sipping on several different flavors, including the original recipe.

ISLAND ADVENTURE

DISCOVER ST. CROIX

Known for its sandy beaches, thrilling snorkeling and diving sites, award-winning eateries, and fun-filled excursions, St. Croix is home to Divi Carina Bay Beach Resort & Casino and Oceans at Divi Carina Bay. It’s one of the few places in the world you can sample vodka distilled from breadfruit by day and kayak in bioluminescent bays at night. Check out our list of the top six most sensational experiences on the island and buckle up for an island adventure like no other.

Point Udall

Located on the east end of St. Croix, Point Udall is the easternmost point of the United States named in 1969 for Stewart Udall, the United States Secretary of the Interior under Presidents John F. Kennedy and Lyndon Johnson. The site features the Millennium Monument, a large sundial built in 2000 overlooking the ocean and mountains.

Buck Island is a pristine national monument that can only be reached by a guided sailing tour, and it’s no surprise why this tiny island is so popular. It’s been voted one of the world’s most beautiful beaches by National Geographic readers. If you’re in the mood for adventure, you can hike to an overlook at the top of Buck Island or swim and snorkel the shores surrounding the island. Plus, there’s an underwater trail, one of only three in the United States, with an abundance of colorful marine life.

Cane Bay Wall

Take a deep dive into this unique, world-famous dive site. Located just 200 yards out from St. Croix’s north shore, you’ll discover the Cane Bay Wall drop-off, a famous dive site that goes from 40 feet deep to over 13,200 feet deep with sheer vertical drops and slow-sloping areas. Dive day or night to experience the full beauty of this one-of-a-kind dive destination.

St. George Village Botanical Garden

Immerse yourself in a tropical paradise at St. George Village Botanical Garden, a 16-acre botanical garden located in Frederiksted. Featuring a variety of colorful flowers, lush plants, tall trees, and historic buildings, this garden is ideal for reconnecting with nature. Plan a quick trip or spend the day exploring over 1,000 varieties of plants and trees.

Bioluminescent Bays

Watch the night come alive with the magical glow of bioluminescent creatures. St. Croix is home to two magnificent bioluminescent bays at Salt River Bay National Historical Park & Ecological Preserve and Altona Lagoon. Visitors can rent a kayak and venture out at night to catch a glimpse of nature’s living lights.

Book your stay today and score 30% off your 2023 vacation at this newly renovated all-inclusive, adult-only (18+) resort. Plus, St. Croix doesn’t require passports for US residents. For more information, click here.

TASTE OF DIVI

We’re always cooking up something fresh and exciting at our fabulous Caribbean resorts and we can’t wait to serve you at our newest eateries! Learn more about our latest additions below.

WHAT’S NEW ON ST. MAARTEN

MIX AT OCEANS

Relax and unwind at our newest upscale rooftop bar located on the fifth floor of Oceans at Divi Little Bay on St. Maarten! Here, you’ll discover our new international barstronomy concept, where handcrafted cocktails are perfectly paired with innovative dishes and delicious light bites that are perfect for sharing. And the view, that’s amazing too! There’s no better spot to watch a spectacular sunset while sipping on hard-to-find premium spirits. For reservations, visit OpenTable.

Open Daily

5 p.m.-1:30 a.m.

Closed on Thursdays

MEET EXECUTIVE CHEF JULIO HANYES

No stranger to the culinary world, Julio Haynes started working at Divi Little Bay as a sous chef back in 2015 and quickly worked his way up the culinary ladder. With over 20 years of experience under his belt, Julio says he looks forward to providing guests with a dining experience like no other on St. Maarten.

SLICE PIZZERIA

Grab a slice or a whole pizza on the go at Divi Little Bay’s newest eatery, Slice Pizzeria, conveniently located at our popular main pool. This poolside pizzeria offers classic pies, unique creations, assorted drinks, and tasty sweet treats. Enjoy your pizza at our dining tables or take it to go to savor by the pool, on the beach, or in your room.

Open Daily

12 p.m.-12 a.m.

WHAT’S NEW ON BONAIRE

Grub down on a cheesy creation at Divi Flamingo’s newest eatery, Slice Pizzeria. This oceanfront pizzeria served out of pureocean and Chibi Chibi offers whole pizzas that can be enjoyed at one of our tables by the water or on the go at the location of your choice.

Thursday: 6-10 p.m.

Friday: 5-9 p.m.

Sunday: 5-9 p.m.

NEW & IMPROVED

We’re always working hard to update your home away from home. Here’s what we’ve been up to lately!

• Lobby upgrades

• Sundry Shop redesign

• New pool lounges

• New tables, chairs, and sofas at purebeach

• New pool lounges

• Chibi Chibi Restaurant & Bar renovation with new furniture and more

• New beach palapas

• Fresh lounge furniture, tables, and chairs for dining around the resort

• Addition of Slice Pizzeria served out of pureocean Restaurant

BARBADOS

• Addition of Mix at Oceans, an upscale rooftop bar (see more on page 10)

• Addition of Slice Pizzeria next to pureocean pool (see more on page 11)

• New umbrellas at Gizmo’s Bar & Grill

• New pool loungers at pureocean pool

• Opening of the new Oceans at Divi Little Bay (see more on page 5)

• Addition of pickleball courts

• New pool lounges

• New pool chairs coming soon

• Complete resort renovation

• Opening of the new Oceans at Divi Carina Bay (see more on page 4)

ISLAND SPECIALS ARUBA

BARBADOS

The Links Golf Packages

Grab your clubs and join us at Divi Village Golf to stay and play in paradise on our stunning 9-hole golf course. Our golf packages offer 5- to 14-night stays in a Deluxe Golf Villa Studio, daily breakfast, unlimited use of the driving range and practice areas, plus complimentary rounds of golf for as low as $1,427 per person. To get this deal use promo code GREEN9 or visit www.diviresorts.com/specials

Weekly Golf Tournaments

Feeling competitive? Get your game on at our weekly golf tournaments at The Links at Divi Aruba. Choose from our 2-person best ball tournament on Wednesdays at 2 p.m. or our 2-person scramble tournament on Fridays at 2 p.m. for only $85 per player. This includes your entry fee, club rental, shoe rental, a sleeve of balls, drinks, and prizes. For more information and to sign up, visit divilinks.com/tournaments

Barbados Reggae Festival

Barbados’ popular Reggae Festival returns to the island for four days of exciting events and incredible performances from a star-studded lineup from April 28 through May 1, 2023. Stay tuned for this year’s headlining artists and book your stay before it’s too late. For more information, visit www.visitbarbados.org/barbados-reggae-festival

Crop Over Festival

Crop Over is the island’s most anticipated event of the year! Enjoy colorful parades, parties, and live music all summer long leading up to the Grand Kadooment, a giant carnival parade, happening in August. You haven’t lived until you have experienced the carnival spirit during Crop Over! For more festival information visit ncf.bb/crop-over.

Soul Beach Music Festival

Join us for a weekend of show-stopping soul music, entertaining comedy acts, and lively parties at the 21st Soul Beach Music Festival on Aruba during Memorial Day Weekend, May 24 through May 29. This year’s lineup includes Jill Scott, The Roots, and Lucky Daye! Make your reservation now for 35% off stays at Divi Aruba Phoenix, Divi Dutch Village, and Divi Village Golf. Our resorts are in the heart of the action and close to festival grounds. To book your stay, use promo code FESTIVAL or visit www.diviresorts.com/specials. For festival tickets, visit www.soulbeach.net

BONAIRE

ST.

Two-Tank Boat Dive Package

Dive in to an exhilarating week of scuba diving adventures with a 7-night stay at Divi Flamingo, daily breakfast, 11 boat dives, unlimited shore diving, round-trip airport transfers, a welcome cocktail, and complimentary Wi-Fi starting at $1,373 per person. To learn more and check availability, visit dividive.com/index.php/dive-deals

Drive, Dive & Explore Package

Enjoy the best of both worlds with a 7-night stay at Divi Flamingo, daily breakfast, unlimited shore diving, a 4-passenger rental truck, a welcome cocktail, and complimentary Wi-Fi starting at $1,103 per person. Please call 1-800-367-3484 (toll-free) or 919-419-3484 (international) to check availability.

Bonaire Yoga & Wellness Festival

Find your zen and prioritize your well-being in paradise at Divi Flamingo for Bonaire’s Yoga & Wellness Festival happening June 19 through June 25. This unique festival features special workshops and wellness treatment programs that focus on healing, rejuvenating, relaxing, and exploring. For a limited time, we’re offering 35% off stays at Divi Flamingo for this event with rates as low as $949 per person for five nights and $1,349 per person for seven nights. To book your stay, use promo code FESTIVAL or visit www.diviresorts.com/specials

Bonaire Rum Week

Join us to enjoy a weeklong festival celebrating the Caribbean’s finest rums and the island’s exceptional culinary offerings from June 12 through June 17. Bonaire Rum Week features a fantastic schedule of events throughout the week. Plus, Divi Flamingo is hosting the popular Rom Rincon Party on Thursday, June 15 from 5-7 p.m. Book now to score 35% off stays during this one-of-a-kind event. To book your stay, use promo code FESTIVAL or visit www.diviresorts.com/specials

St. Maarten Carnival

Join us on St. Maarten to experience the sights and sounds of the 2023 Carnival season! Colorful costumes, cultural experiences, fantastic food and drinks, and plenty of partying—St. Maarten’s 54th Carnival has it all. The island comes alive from April 14 through May 3 with major events conveniently located in the nearby Carnival Village. To score 35% off your stay, use promo code FESTIVAL or stop by www.diviresorts.com/specials

To see the full calendar of events, click here.

SXM Festival

Join us for one of the most epic beach parties in the Caribbean from March 8 through March 12. You’ll enjoy five days and five nights of pure party bliss at stunning venues across the island. Tickets to this event sell quickly, so be sure to get yours before it’s too late at www.sxmfestival.com.

USVI Caribbean Music Festival

There’s a new festival coming to St. Croix! The US Virgin Islands Caribbean Music Festival, which is free to attend, will take place on March 25 and May 27, and feature some of the biggest stars in jazz music, including Dianne Reeves, Chucho Valdes, and Jon Faddis. To view the full artist lineup and festival schedule, stop by www.caribbeanmusicheritage.org

For a limited time, score 50% off stays at Divi Carina Bay and Oceans at Divi Carina Bay for these festival dates. To book your stay, use promo code FESTIVAL or visit www.diviresorts.com/specials.

DIVI CARES BARBADOS

DIVI SOUTHWINDS JOINS PACK FOR A PURPOSE PROGRAM

Divi Southwinds recently partnered with Pack for a Purpose, an organization that empowers travelers to make a direct impact in the communities they visit by saving space in their suitcases for supplies to donate. To participate, bring a few items from the needs list to the resort and drop them off at the Front Desk. It’s that easy! Donations will support Lifelong Skills Training, a familyoriented Learning Centre which supports approximately 50 young adults with special needs. To view the needs list, click here

BONAIRE

STAFF MEMBERS CLEAN UP DOVER BEACH

Divi Southwinds team members were happy to lend a helping hand to keep Dover Beach clean and free from debris. Their efforts keep the environment clean and the beach pristine.

DIVI FLAMINGO CELEBRATES HOUSEKEEPING WEEK WITH SPECIAL EVENTS & STAFF BARBEQUE

Divi Flamingo’s housekeeping staff members were overjoyed as they were honored for Housekeeping Week with a variety of fun daily activities and a festive barbeque at the end of the week.

RESORT STAFF VOLUNTEER TO READ TO LOCAL ELEMENTARY SCHOOL CHILDREN

Children at two local elementary schools were all smiles as resort staff members volunteered to spend quality time reading them entertaining stories.

ST. MAARTEN

STAFF MEMBERS WALK & BIKE TO RAISE FUNDS & AWARENESS IN THE FIGHT AGAINST CANCER

A group of Divi Flamingo staff members happily participated in the 6th annual Ride for the Roses event to raise money to support cancer patients and raise awareness.

RESORTS HOST FOOD DRIVES TO SUPPORT LOCAL FOSTER HOME

Each week, guests are encouraged to contribute dry food supplies or monetary donations to support The New Start for Children Foundation, a local foster home for children of all ages. These successful drives have been paramount in assisting the foster home with providing much-needed items for the children they support.

DIVI LITTLE BAY & OCEANS AT DIVI LITTLE BAY PARTNER WITH PACK FOR A PURPOSE

Divi Little Bay & Oceans at Divi Little Bay have also teamed up with Pack for a Purpose to give back to the local community. To donate, simply review the needs list and bring needed items to the Front Desk once you arrive at the resort. Donations received will support The New Start for Children Foundation and SECDA, an umbrella organization of St. Maarten’s independent daycare centers. To view the needs list, click here

KEEP IN TOUCH

DIVI website: www.diviresorts.com

reservations:

guest services: owner services: groups: account services:

CONTACT

800-367-3484 or 919-419-3484 [email protected] [email protected]

888-863-6822 [email protected]

800-801-5550 [email protected]

800-649-2853

DIVI VACATION CLUB

website:

member relations:

DVC Sales:

www.divivacationclub.com

888-461-3484 or 305-925-3063 [email protected]

Aruba: 800-257-4943 or 919-883-4699

St. Maarten: 877-349-0560 or 919-338-2750

All other islands: 919-419-3484 [email protected]

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