Italy IT Operations Internship

Italy IT Operations Internship | Milan | 6 months

For our office in Milan, Amplifon is looking for a talented person to join our Italy IT Operations team, reporting to the Italy IT Operation Manager. As part of the Asset function, you will support controls and governances related the whole IT Assets (PCs, Monitors, iPhones, iPads, Data lines, Routers, etc. etc.) throughout their life cycle, from acquisition through final disposition.

Does the opportunity sound interesting to you? 

You’ll be in charge of: 

• Creating and manage complex assets plans (both for renewal and growth), perform impacts analysis, solve high impact problems, and provide resolution to restore services
• Ensuring and address escalation processes reducing Shops downtime
• Driving Root Cause Analysis post restoration of service
• Designing and monitor complex asset processes through KPIs definition and create automation for repetitive tasks
• Managing KPIs to guarantee all asset area efficiency and ensure shops operations 
• Ensuring periodic processes update and procedures as necessary
• Managing the P2P process according to investment Budget
• Monitoring the lead times 
• Managing field suppliers and control to guarantee the better quality of service
• Ensuring the asset inventory update 
• Collaborating with Global IT Team for all activities and projects related IT Assets

You are the right person if you:  

• Are graduating or have recently graduated in Engineering, Computer Science or equivalent
• Speak English fluently
• Are able to go deep in the data to extract significant information than can drive the team and make the difference
• Possess strong analytical skills
• Have a natural inclination to solve problems and able to handle complexity
• Are able to manage multiple activities and to set priorities
• Have a proactive attitude with the ability to work autonomously as well as with a team

What else­?

Besides the challenging and interesting opportunity, we offer:

• 6 months internship in our Global Headquarters located in Via Vezza d’Oglio 7
• Competitive monthly reimbursement.
• Full time experience, Monday to Friday from 9am to 6pm (light flexibility can be agreed internally with the team you’ll be working with!).  
• Smartworking? YES! Amplifon is working on boosting a Winning Culture that will lead our employees towards the future, starting from the improvement of our Winning Workplace.  Aligned to this goal, we offer employees the possibility to work 9 days/month remotely.
• Ticket restaurants
• Complete access to our LinkedIn Learning platform to develop your skills through personalized contents.

Curious about who you'll be working with? Take a peek at the manager's profile here: @Cristian Marchi Anildo

Talent acquisition is something we work on and when we achieve the goal of getting one we don’t easily make it going! Amplifon is growing, providing constantly a lot of opportunities, and something new could pop up at any time. 

Who we are

Amplifon is an Italian multinational company and the global leader in hearing care solutions and services for retail expertise, customization and consumer care. 

More than 20,000 professionals in a network of 9,500 points of sale are present in 26 countries worldwide, empowering people to rediscover all the emotions of sound every day! 

In Amplifon we believe people are the most important component of our success. Working with us gives you the chance to make your voice heard, build strong working relationships, and create your own tailor-made career. Here you’ll find all the support, tools, and opportunities you need to grow, and your colleagues will be there to motivate and inspire you every step of the way. 

In our journey towards the empowerment of people, Amplifon has been awarded “Top Employer 2024” in the whole Europe region, the United States, and New Zealand by Top Employers Institute.

Do you want to make more possible? Apply now!