Shared Mailbox Management
With Jaid’s AI-powered shared mailbox management, you can be confident that every customer will be responded to with the right answer, faster.
Read moreUtilizing AI to empower companies and teams to focus on what matters most.
Jaid is an AI-powered platform that interprets and organizes communications and sends them to the right place for resolution.
Jaid’s AI engineers and data scientists provide clients with continual access to a rapidly expanding suite of pre-trained domain-specific models based on the latest techniques. Our users leverage these unique capabilities to gain a significant competitive advantage through improved business oversight and operational efficiency across the organization.
AI
Jaid uses proprietary AI to interpret human communications.
AUTOMATION
Full automation of case management, context discovery and transaction updates required to action complex requests.
MANAGED PROGRAM
Easy to implement and train, the AI models are pre-built and updated by Jaid.
How organizations are using Jaid
With Jaid’s AI-powered shared mailbox management, you can be confident that every customer will be responded to with the right answer, faster.
Read moreJaid’s rapid case resolution helped our client to significantly reduce complexity, improve operational efficiency, and transform staff morale and productivity.
Read moreKeep your teams focused on selling and your systems up to date with real-time communications integration.
Read moreMinimize payment exceptions with an AI-powered billing platform that pro-actively helps customers while managing exceptions, voids, and refunds in real-time.
Read moreElevate your claims administration process with a modern, AI-powered system that consolidates all your customer communication reduces the amount of time claims administrative staff spend documenting transactions.
Read moreJaid enables service teams to close cases faster and more accurately by leveraging large language models (LLMs) and pre-trained, domain-specific models.
Read moreDuring training, the AI is fed a large amount of data. The AI learns how to recognize patterns in that data and take appropriate action based on those patterns.
Read moreIn sentiment analysis, AI is trained using machine learning techniques to identify whether speech or text is positive, negative, or neutral.
Read moreAI’s ability to parse huge amounts of data and take effective action quickly means it can significantly improve your resolution rate, a key customer service metric that correlates with greater satisfaction.
Read moreQuantum computing is of great relevance to AI, because of its potential to supercharge progress in the field.
Read moreProcess automation saves staff time and effort, it helps organizations perform better in key business metrics, and it enables customers to get better service.
Read moreOpenAI has enabled the public to witness firsthand how powerful and transformative AI technology has the potential to be.
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