Olive Njoroge

Olive Njoroge

CEO Digital Solutions Provider.

Kenya
2K followers 500+ connections

Join to follow
Windsor Palace

  • Contact Olive for services

    Project Management, Information Management, Application Development, Business Analytics, and Custom Software Development

About

An innovative and resourceful result orientated professional, with extensive business, managerial and motivational skills, and with proven capability to capitalize on business opportunities, implementing functional plans, forging and consolidating openings in a competitive market.

Skills acquired:
Business & Project Development and Management

Leadership & Team Motivation
Project management methodologies
Sales and Marketing
Public Relations
Value Add Customer Service
Negotiation
Fraud Management
Credit Control and Debt Collection
Statistical Analysis

Operations and Financial Management

Management of Card Payment systems and Operations
Management of Revenue and Expense streams
Consumer Lending

Contributions

Join now to see all contributions

Activity

Join now to see all activity

Experience

  • Director

    Windsor Palace

    - Present 2 years 4 months

    Kenya

  • Country Manager

    Visa International- CEMEA

    - 8 years 9 months

    Kenya

    Manage all aspects of relationship between Visa and Banks in the Sub Saharan Africa region.
    This includes Strategic planning,Business and Relationship Management and Public Relations.

  • Commercial Bank of Africa limited

    Commercial Bank of Africa limited

    4 years 4 months

    • Product Manager,Electronic Banking ( Internet,ATM,Cards,Payment switch etc)

      Commercial Bank of Africa limited

      - 2 years 11 months

      Nairobi, Kenya

      Objectively conceptualize Product research programmes and evaluate new ideas from a market and financial perspective
      Timely project implementation of E-products and channels
      Increase channel and product utilization
      Strive towards 100% STP for channel transactions
      Effective market research to determine appropriate channel opportunities to gain competitive advantage
      Planning and developing the marketing strategy for the channel products
      Create product awareness and…

      Objectively conceptualize Product research programmes and evaluate new ideas from a market and financial perspective
      Timely project implementation of E-products and channels
      Increase channel and product utilization
      Strive towards 100% STP for channel transactions
      Effective market research to determine appropriate channel opportunities to gain competitive advantage
      Planning and developing the marketing strategy for the channel products
      Create product awareness and training
      Developing marketing collateral for E-products and channels.
      Consistency and adherence to and application of adherence to established policies, processes, procedures and tools in achieving compliance requirements, optimal efficiency, resource utilization and cost containment.

    • Manager, Card Sales Commercial Bank of Africa

      COMMERCIAL BANK OF AFRICA LIMITED

      - 1 year 6 months

      Nairobi Kenya

      Growth of Card Business
      Card product Development/Quality of Card products portfolio with regard to competitively addressing current and anticipated target market needs
      Quality of Management of Customer expectations
      Consistency and adherence to and application of adherence to established policies, processes, procedures and tools in achieving compliance requirements, optimal efficiency, resource utilization and cost containment.

  • Card Manager

    Senator Cards

    - 3 years

    Nairobi, Kenya

    Marketing *Sales*Acquiring*Business Development*Project Management

    Developing and implementing programmes for the acquisition of new cardholders and merchants, including developing promotional campaigns aimed at increasing card usage of existing cardholders and card acceptance from the merchants in all regions in Kenya.
    Continuously exploring new ways of doing business to maximize on available resources create new opportunities for business expansion and generate additional…

    Marketing *Sales*Acquiring*Business Development*Project Management

    Developing and implementing programmes for the acquisition of new cardholders and merchants, including developing promotional campaigns aimed at increasing card usage of existing cardholders and card acceptance from the merchants in all regions in Kenya.
    Continuously exploring new ways of doing business to maximize on available resources create new opportunities for business expansion and generate additional revenue
    Keep abreast of the rapid pace of product development to be able to sell new products.
    Conduct comprehensive Product, Sales and accounts Management support to Corporate clients
    Lead Generation and Selling Business solutions to new customers
    Informing Customers of new products and customers
    Visit Branches and Major Merchants to promote Card Business
    Credit appraisal and Lending
    Perform Market Research, Survey and Data Analysis
    Participate in Charitable and civic activities to promote goodwill for the Card program

    Operations and Customer Service

    Ensure appropriate control of Bank’s exposure, bad debt and fraud are maintained
    Quality Management of Customer Expectations
    Overseeing the relationship management of Card customers. Ensuring revenue growth through customer acquisition, new need identification, product cross-sell and re-engineering.
    Ensure an appropriate management information system is in place to monitor work performance and control bank’s exposure
    Training of staff members in the Card department, Branches, and Merchant outlets who are involved in various functions related to card and ensuring they are familiar with card products and operations
    Supervise and monitor workflows and ensure optimum card utilization including monitoring and ensuring prompt settlement.

Education

  • Daystar University Graphic

    Daystar University

    BA – Business Administration and Management Accounting Major and Marketing Minor

    -

Recommendations received

  • LinkedIn User

    LinkedIn User

    “Olive is dilligent, courteous and has excellent people skills”

1 person has recommended Olive

Join now to view

More activity by Olive

View Olive’s full profile

  • See who you know in common
  • Get introduced
  • Contact Olive directly
Join to view full profile

Other similar profiles

Explore collaborative articles

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Explore More

Others named Olive Njoroge in Kenya

6 others named Olive Njoroge in Kenya are on LinkedIn

See others named Olive Njoroge

Add new skills with these courses

See all courses