LA Wallet at TSA Checkpoints
We are excited to announce you can now use LA Wallet at participating TSA checkpoints! Once you have a valid, REAL ID compliant, Louisiana Driver's License or Identification Card linked to your account, simply press the "Share mDL with TSA" card on LA Wallet's home screen and follow the instructions to begin the process.
Need Help?
Browse our Frequently Asked Questions below to see if a similar issue or question has already been reported.
1Where can I find the participating airports?
You can view the list of participating airports by visiting https://www.tsa.gov/digital-id
2What is REAL ID?
Real ID is a federally mandated identification program in the United States aimed at enhancing security standards for state-issued driver's licenses and identification cards.
Read more information about REAL ID here
3Is REAL ID required?
Yes, a valid, REAL ID compliant, Louisiana Driver's License or Identification Card is required.
4What is an mDL?
Mobile Driver's License (mDL) is a digital version of a physical
driver's license stored on a mobile device. It contains the same information as
a traditional driver's license and can be transmitted electronically to an
authorized reader for authentication.
Read More here
5Is the mDL sharing process secure?
mDLs adhere to the highest security
standards, employing advanced encryption and allowing for digital
authentication both online and offline.
6What kind of information is shared through my mDL?
An mDL is comprised of and designed to share the same data elements
as of a physical driver’s license.
7How long is my mDL stored on my device?
After provisioning your mDL, it will remain securely stored onto your
device until you delete your downloaded mDL or if you’ve logged out of your LA
Wallet account or have unlinked your driver’s license from your LA Wallet
account. If you’ve accidently deleted your mDL or it has been cleared by one of
the mentioned scenarios, you will be required to go through the enrollment
process as well as facial authentication in order to download your mDL again.
8Do I need to carry my physical driver’s license if I’ve downloaded my mDL?
We encourage users to
continue to carry a copy of their physical driver’s license. In the event that
your digital ID cannot be verified at the TSA security checkpoint, you will be
required to present an acceptable physical identity document in order to
proceed with the verification process.
Additional Questions?
If you need additional support, we’re here for you! Fill out a Help Form, and our experts will reach out to you.
Help Form
Talk to our LA Wallet Team
We are available between 9 AM and 5 PM Monday through Friday.