Carole Tannoury, MSc., M.B.A

Carole Tannoury, MSc., M.B.A

Procurement Category Lead at PwC

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نبذة عني

I am a Supply Chain professional with a strong interest in Marketing.
I am a hard working and ambitious person who is constantly looking for opportunities to increase my knowledge and my skills. I am a fast learner, team player with a proven ability in building new relationships with clients, suppliers, and colleagues alike.
My experience of working in multicultural and multilingual - especially at PwC serving 12 countries - environments has equipped me with strong communication and Marketing.
With a broad interest in Management along with international business I also seek ways to develop myself in an ever expanding field that makes me feel at ease

النشاط

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الخبرة

  • PwC Middle East

    PwC Middle East

    7 عام 1 شهر واحد

    • رسم بياني PwC Middle East

      Procurement Category Lead - Marketing Category

      PwC Middle East

      ⁩ - الحالي 8 شهر

      - Category Strategy Development: Developed and implemented category strategies to drive cost savings, efficiency, and supplier performance improvements.
      - Supplier Management: Managed relationships with key suppliers, including negotiating contracts, monitoring performance, and conducting regular reviews to ensure compliance and value delivery.
      - Market Analysis: Conducted in-depth market analysis to identify trends, opportunities, and risks within the category. Utilized insights to…

      - Category Strategy Development: Developed and implemented category strategies to drive cost savings, efficiency, and supplier performance improvements.
      - Supplier Management: Managed relationships with key suppliers, including negotiating contracts, monitoring performance, and conducting regular reviews to ensure compliance and value delivery.
      - Market Analysis: Conducted in-depth market analysis to identify trends, opportunities, and risks within the category. Utilized insights to inform strategic sourcing decisions.
      - Stakeholder Engagement: Collaborated with internal stakeholders across various departments to understand requirements, align category strategies with business objectives, and drive cross-functional initiatives.
      - Cost Savings Initiatives: Led initiatives to reduce costs through strategic sourcing, demand management, and process optimization.
      - Data Analysis and Reporting: Analyzed spend data, tracked savings, and reported on category performance to senior management. Utilized data-driven insights to make informed decisions.
      - Process Improvement: Streamlined procurement processes to improve efficiency, reduce cycle times, and enhance the overall effectiveness of category management.

    • رسم بياني PwC Middle East

      Performance Management Senior Associate (Procurement Governance Team)

      PwC Middle East

      - 1 عام واحد 5 شهر

      Lebanon

      - Planning and implementing a comprehensive performance management and automation plan and enforcing the performance within the procurement cycle
      - Creating Power BI dashboards to monitor the performance of procurement cycle per stage, and measure the performance based on the team’s KPIs
      - Simplifying the procurement process and redesigning and building the policies, procedures, SOPs and reports
      - Building the communication plan to support procurement head in advertising the new…

      - Planning and implementing a comprehensive performance management and automation plan and enforcing the performance within the procurement cycle
      - Creating Power BI dashboards to monitor the performance of procurement cycle per stage, and measure the performance based on the team’s KPIs
      - Simplifying the procurement process and redesigning and building the policies, procedures, SOPs and reports
      - Building the communication plan to support procurement head in advertising the new procurement process using available resources
      - Monitoring system performance and report any issues
      - Supporting business analysts in building system reports used to extract required data to manage team performance
      - Developing the procurement cycle by creating smartsheets and automated process
      - Analyzing and reporting the impact of employee performance on organizational performance
      - Monitoring the team achievement and progress on assigned trainings, programs and operational activities
      - Identifying below/poor performers and work closely with their direct supervisor to identify development plans and areas for improvement
      - Capturing templates and standards into a repository to build the team's own knowledge management database

    • رسم بياني PwC Middle East

      Senior Procurement Officer

      PwC Middle East

      - 5 عام 3 شهر

      Lebanon

      - Creating reports and dashboards using Power BI
      - Automating using AppScript to get documents filled out automatically from Google Forms
      - Arranging monthly Procurement meeting including the presentation
      - Creating, designing, developing and maintaining the Procurement Google Sites (internal sites)
      - Designing and developing the new procurement campaigns, including plasmas, posters, desk drops...
      - Creating LPOs for insurances and follow-up with the local finance teams
      -…

      - Creating reports and dashboards using Power BI
      - Automating using AppScript to get documents filled out automatically from Google Forms
      - Arranging monthly Procurement meeting including the presentation
      - Creating, designing, developing and maintaining the Procurement Google Sites (internal sites)
      - Designing and developing the new procurement campaigns, including plasmas, posters, desk drops...
      - Creating LPOs for insurances and follow-up with the local finance teams
      - Ensuring that all the needed documents are always up-to-date : contracts, record sheets, trade licenses...
      - Managing American Express program within the company: applications, card cancellations, direct debit applications, refund, change of address, overdue payments ...
      - Processing IT and travel insurance claims.
      - Producing monthly insurance reports.

      Projects:
      - September 2018 – Present : Preparing the training material & performing the training for the new Joiners in the department
      - September 2019 : Brand Compliance of the internal documents
      - June2019 – July 2019 : Creating an internal Website using Google Sites for the procurement department
      - August 2020: Centralised payment for American Express cards for the company
      - September 2020: Creating an internal Website using Google Sites for Strategy& - Insurances’ portal
      - 2020: Arranging occasionally the quiz nights: preparing quizes & hosting the event
      - April 2021: Creating an internal Website using Google Sites for the Net Zero project

  • Supply Chain Management - Logistics Coordinator

    Samir Hani Group

    - 2 عام 5 شهر

    Hazmieh

    - Getting & comparing the quotations received from the shipping agents
    - Managing delivery times
    - Coordinating & controlling the order cycle & preparing the shipping/receiving reports
    - Verifying the necessary documents sent by the suppliers for shipment
    - Liaising between customers and suppliers
    - Submitting the purchase orders to the suppliers
    - Preparing quotations for the technical department
    - Preparing the invoices, delivery orders & the handing over when goods are…

    - Getting & comparing the quotations received from the shipping agents
    - Managing delivery times
    - Coordinating & controlling the order cycle & preparing the shipping/receiving reports
    - Verifying the necessary documents sent by the suppliers for shipment
    - Liaising between customers and suppliers
    - Submitting the purchase orders to the suppliers
    - Preparing quotations for the technical department
    - Preparing the invoices, delivery orders & the handing over when goods are received
    - Preparing correspondence with foreign suppliers

  • رسم بياني SOPHIE'S CHOICE

    Executive Assistant

    SOPHIE'S CHOICE

    - 7 شهر

    Downtown - Beirut

    - Preparing the necessary papers and bills for the accounting
    - Processing payments and invoices
    - Planning and scheduling meetings and appointments for fashion shows
    - Opening LCs and money transfers for shipments
    - Preparing correspondence with foreign suppliers
    - Verifying the necessary documents sent by the suppliers for the shipment
    - Tracking the shipments
    - Pricing and labeling the received goods
    - Entering the received items into the system
    - Preparing the…

    - Preparing the necessary papers and bills for the accounting
    - Processing payments and invoices
    - Planning and scheduling meetings and appointments for fashion shows
    - Opening LCs and money transfers for shipments
    - Preparing correspondence with foreign suppliers
    - Verifying the necessary documents sent by the suppliers for the shipment
    - Tracking the shipments
    - Pricing and labeling the received goods
    - Entering the received items into the system
    - Preparing the sales reports, the purchases reports, the shipping/receiving reports and the inventory reports
    - Transferring the items from/to warehouse
    - Negotiating with shareholders when necessary
    - Receiving payment by cash, check, credit cards, or vouchers
    - Closing at the end of the day
    - Preparing the Daily sales reports

  • رسم بياني INDEVCO

    Trainee

    INDEVCO

    - 4 شهر

    Ajaltoun

    • Posting INDEVCO’s products on Trade Lead Portals
    • Building Online Presence for INDEVCO’s affiliates
    • Developing new version to be posted online for the Sell Lead Texts
    • Assisting in the Spanish translation for INDEVCO’s Sectors Web Sites
    • Preparing an Excel Database for the prospects & clients
    • Verifying the existing Database on the CRM
    • Verifying & Correcting the Database for an email campaign to promote the carton product (Greencoat)

  • رسم بياني Credit Libanais

    Trainee

    Credit Libanais

    - 1 شهر واحد

    Bauchrieh Branch

    • Counter Transactions: Cash Transactions, Cheques, Portfolio Bills, Transfers
    • Customer Service Operations: Account Opening, Loans, Insurance, Payment Cards

التعليم

  • رسم بياني Lebanese University

    Lebanese University

    Doctor of Philosophy - PhD BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES

    -

  • رسم بياني Rome Business School

    Rome Business School

    Master's degree Corporate & Political Communications

    -

    Global Mindset & Cross Cultural Communication, How to Become Networking Ninja, Project & Operations Management, Entrepreneurship & Business Planning, Managerial Economics, Business Strategy, Human Resources Management, Accounting & Budgeting, Digital Marketing, The Roman Heritage: Political Marketing & Communication of the Roman World; The Political Communication, Institutional Communication & Public Affairs, Communication & Electoral Campaign Management, Spin Doctoring, Journalism & Press…

    Global Mindset & Cross Cultural Communication, How to Become Networking Ninja, Project & Operations Management, Entrepreneurship & Business Planning, Managerial Economics, Business Strategy, Human Resources Management, Accounting & Budgeting, Digital Marketing, The Roman Heritage: Political Marketing & Communication of the Roman World; The Political Communication, Institutional Communication & Public Affairs, Communication & Electoral Campaign Management, Spin Doctoring, Journalism & Press Of􀏐ice, Advertising and Content Marketing, Marketing Strategy & Mix, Event Management and Fundraising, Social Media Communication, Corporate Identity, Reputation Management & External Communication, Issues, Crisis and Stakeholder Management, Corporate Communication Management & Consulting , Internal Communication & Change Management, Corporate Social Responsibility, Ethics in Politics, Lobbying, Media Relations, Sponsoring & Partnership Management, Global Visual Story telling & Visual Communication

  • رسم بياني Lebanese University

    Lebanese University

    Depth Research Masters - Msc Business Management & Marketing

    -

    Main Courses:
    Management Information Systems - Retail Marketing - Wholesale Marketing - International Marketing - Industrial Marketing - Quantitative Methods - Brand Management - Project Management - Strategic Management - Services' Marketing - New Products' Development - Qualitative Methods - Systems' Theories - Advanced Strategic Management - Digital Strategies - Advanced Theories in Entrepreneurship - Strategic Marketing - Organisations' Theories - Advanced Quantitative Methods - Advanced…

    Main Courses:
    Management Information Systems - Retail Marketing - Wholesale Marketing - International Marketing - Industrial Marketing - Quantitative Methods - Brand Management - Project Management - Strategic Management - Services' Marketing - New Products' Development - Qualitative Methods - Systems' Theories - Advanced Strategic Management - Digital Strategies - Advanced Theories in Entrepreneurship - Strategic Marketing - Organisations' Theories - Advanced Quantitative Methods - Advanced Marketing Research - Innovation Management - Intercultural Management - Customer Relationship Management - Governmental Organisms Management - Social Responsibility and Governance

  • Lebanese University

    Master of Business Administration - MBA International Commercial Negotiation

    -

    Main Courses:
    Enterprises Economy – International Trade – Economical Translation - Financial Economics - Interpersonal Communication – International Economics – Enterprises’ Communication – Business Languages (English – French - Arabic) - Intercultural Management – International Law – Project Management – Personal Development & Taking Initiative in Companies – Business Negotiation – Intercultural Negotiation – International Marketing

    Thesis Subjects:
    - Communication Versus…

    Main Courses:
    Enterprises Economy – International Trade – Economical Translation - Financial Economics - Interpersonal Communication – International Economics – Enterprises’ Communication – Business Languages (English – French - Arabic) - Intercultural Management – International Law – Project Management – Personal Development & Taking Initiative in Companies – Business Negotiation – Intercultural Negotiation – International Marketing

    Thesis Subjects:
    - Communication Versus manipulation?
    - Communication’s Evaluation at Procter & Gamble
    - Training Report: Training at INDEVCO Group SAL

  • Lebanese University - Ashrafieh

    Bachelor of Business Administration (B.B.A.) Marketing

    -

    Main Courses:
    P.R & communication – Advertising - Sales Management – HR Management - Case Studies in Marketing - Marketing Research - E-marketing - Consumer Behavior - Marketing of services - Direct Marketing – Marketing Management - Business Ethics- E-business – SME Management – Operation Management - Managerial Skills Development

    Thesis Subjects:
    Marketing of the Visa Cards at Credit Libanais

  • Sagesse Jdeideh

    Bacc Sociology & Economics

    -

  • Beit Mery Russian Cultural Center

    Diplomacy & Negotiation Management Certificate Diplomacy

    -

    - Objective Information Security,
    - International Diplomatic Protocol,
    - International Commercial Negotiation,
    - Official Meetings’ Etiquette,
    - Digital Diplomacy,
    - Policies & Planning,
    - Conflict Management,
    - Information Management

  • International Academy for Building Capacity (IABC)

    Fashion Consultant Certificate Fashion and Fabric Consultant

    -

    - General View (History of Fashion Design Development, , Fashion Brands & their Signatures, Influence of fashion on consumer’s behavior)
    - Color Analysis (Color Theories & the 4 Seasons)
    - Styling (Fabric Qualities & Patterns, Optimizing Fit & Proportions, Body Shapes & Silhouettes, The 7 Personal Styles, Outfit Creation, Street Style Popularity, Corporate Dress Code & Fashion in Different Industries)
    - Face, Hair & Makeup (Identifying Facial Shapes and Hairstyles, Makeup Do’s and…

    - General View (History of Fashion Design Development, , Fashion Brands & their Signatures, Influence of fashion on consumer’s behavior)
    - Color Analysis (Color Theories & the 4 Seasons)
    - Styling (Fabric Qualities & Patterns, Optimizing Fit & Proportions, Body Shapes & Silhouettes, The 7 Personal Styles, Outfit Creation, Street Style Popularity, Corporate Dress Code & Fashion in Different Industries)
    - Face, Hair & Makeup (Identifying Facial Shapes and Hairstyles, Makeup Do’s and Don’t)
    - Wardrobe Edit, Personal Shopping Efficiency
    - Latest Trends, Fashion Police

  • International Academy for Building Capacity (IABC)

    Training of Trainers Certificate Training Design & Delivery

    -

    - Presentation Skills,
    - Methods & Ways of Training,
    - Designing the Training,
    - Audiences’ Characteristics,
    - Learning Techniques

  • International Academy for Building Capacity (IABC)

    Image Consultant Certificate Fashion and Fabric Consultant

    -

    - Body Language (Body Language Important In Communication, Building Rapport, Enhancing the Personal Impact, Presence & Command Over Listeners, Reading & Interpreting People’s Signals),
    - Art of Public Speaking (Planning, Structuring & Preparing Speaking Engagements & Presentations, Establishing Rapport, Improving the Impact of Speaking, Confidence & Professionalism, Handling Questions & Objections, Evaluating & Refining Content & Delivery),
    - Etiquette and Savoir Vivre (What is It…

    - Body Language (Body Language Important In Communication, Building Rapport, Enhancing the Personal Impact, Presence & Command Over Listeners, Reading & Interpreting People’s Signals),
    - Art of Public Speaking (Planning, Structuring & Preparing Speaking Engagements & Presentations, Establishing Rapport, Improving the Impact of Speaking, Confidence & Professionalism, Handling Questions & Objections, Evaluating & Refining Content & Delivery),
    - Etiquette and Savoir Vivre (What is It, Cultural Differences, International Perspectives, Meeting & Workplace Etiquette, Dining Etiquette),
    - Consultant Communication (Communication Process & Skills, Influence, Challenging Situations Understanding and Managing Conflict, Identifying What to Ask a Client to Achieve the Desired Result),
    - Wardrobe Consultations (Body & Figure Analysis, Make up & accessories Analysis)

  • Russian Cultural Center

    Russian Language Course Russian Language

    -

  • Goethe Institut

    Start Deutsch 1 - Level: A1 German Language

    -

  • Instituto Cervantes

    DELE B2 Spanish Language

    -

التراخيص والشهادات

الدورات التعليمية

  • Advertising

    -

  • Argumentation Techniques

    -

  • Business Languages (English-French-Arabic)

    -

  • Case Studies in Marketing

    -

  • Commercial Negotiation

    -

  • Consumer Behaviour

    -

  • Direct Marketing

    -

  • E-business

    -

  • E-marketing

    -

  • Economical Translation

    -

  • Enterprises Communication

    -

  • Enterprises Economy

    -

  • Ethics

    -

  • Financial Economics

    -

  • HR Management

    -

  • Intercultural Management

    -

  • Intercultural Negotiation

    -

  • International Economics

    -

  • International Law

    -

  • International Marketing

    -

  • Interpersonal Communication

    -

  • Managerial Skills Development

    -

  • Marketing Management

    -

  • Marketing Research

    -

  • Marketing of services

    -

  • Operation Management

    -

  • P.R & communication

    -

  • Personal Development & Initiative in Companies

    -

  • Project Management

    -

  • SME Management

    -

  • Sales Management

    -

المشروعات

  • Training for the new Joiners in the department

    ⁩ - الحالي

    In this project, I was in charge to prepare the material and train the department's new joiners.
    The material was a booklet containing all information about the department (structure, categories, employees, signature, insurances, internal processes and procedures...). After preparing the material, I was training the every new joiner in our team roughly on our processes within the department, before they can go and start learning each their proper tasks.

  • Creating an internal Website using Google Sites for the Net Zero project

    -

    In that project, I was in charge to create an internal website for the Net Zero project, in addition to create a guide for the project, that was uploaded on the website later on. Afterwards the project was handed over to another team

  • Arranging occasionally the quiz nights: preparing quizes & hosting the event

    -

    In that project, I was in charge to create a quiz where everyone in the team and occasionally from other teams, could attend and try to solve the quizzes and win the highest scores

  • Creating an internal Website using Google Sites for Strategy& - Insurances’ portal

    -

    In that project, I was in charge to create an internal Website for our sister company "Strategy&" for the insurances and updating it afterwards whenever we receive updates or new documents from the insurance company

  • Centralised payment for American Express cards for the company

    -

    In that project, I was in charge to provide my knowledge in the Amex corporate card - as I managed the Amex corporate card program - in order to create new process for the employees and therefore new procedures that comply with the new method of payment. On the other hand I was in charge to coordinate and communicate with Amex and understand what is needed from our side as a company in order to put this project in place

  • Brand Compliance of the internal documents

    -

    In this project, I was in charge of modifying all the procurement department internal documents, to be compliant with PwC Brand Guidelines.
    I went through all the documents we have internally in the department, I made sure to change the colors, the images when needed, the pictograms / icons, and for some documents, I had to change the design to match the updated brand.

  • Creating an internal Website using Google Sites

    -

    For this project, the main task was to move our procurement department internal webpage, for which we were using Spark, and create a Google Sites page.
    The website I created was a full Website with a Home page, sub pages... I have designed the pages, I linked them together, I have uploaded and moved all the data that was on the old site we used (Spark), I currently do some updates on the website when update is needed.

اللغات

  • English

    إجادة كاملة

  • French

    إجادة كاملة

  • Arabic

    إجادة اللغة الأم أو إجادة لغتين إجادة تامة

  • Spanish

    إجادة تامة على المستوى المهني

  • German

    مستوى إجادة أساسي

  • Russian

    مستوى إجادة أساسي

المزيد من أنشطة Carole

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