"We've been using Glia's new Cortex Agent and Manager AI features in our #contactcenter and it has changed our experience in coaching, quality assurance, and member interactions.” Discover more in ContactCenterWorld on how our expanded #ResponsibleAI capabilities are improving member service and operational efficiencies across digital and call center #memberinteractions for credit unions like Heritage Federal Credit Union:
Glia
Technology, Information and Internet
New York, New York 28,318 followers
Unified Interaction Management: Redefine How You Interact with Customers. We're hiring! Head to Glia.com/jobs
About us
Glia is the leader and pioneer of Unified Interaction Management—redefining how companies interact with their customers. Our ChannelLess™ platform architecture powers seamless customer interactions across call center, digital, web, and AI automation.
- Website
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http://www.glia.com
External link for Glia
- Industry
- Technology, Information and Internet
- Company size
- 201-500 employees
- Headquarters
- New York, New York
- Type
- Privately Held
- Founded
- 2012
- Specialties
- Consultative Sales, Inbound Sales, SaaS, Platform, Engagement Centers, Customer Experience, Acquisition, Customer Support, Customer Service, Online Sales, and Contact Center
Locations
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Primary
30 W 21st St
New York, New York 10010, US
Employees at Glia
Updates
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Countdown to #cuELEVATE Houston! 🕒 We're just days away from showcasing our Unified Interaction Management platform in booth #219. Are you ready to revolutionize your credit union's member experience? Our team can't wait to meet you and demonstrate how Glia is transforming digital interactions for credit unions nationwide. Don't miss this opportunity to elevate your member services! See you on September 4 & 5! 👋 #CreditUnions #FinTech #MemberExperience #DigitalTransformation
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Pre-built vs. do-it-yourself #Chatbots: What’s right for your business? We asked Kenneth Conroy, Ph.D. for some data-driven insights: https://buff.ly/4e1LqkR #FinancialServices #BankTechnology #CreditUnionTech #BankingAI
Buyer Beware: Dr. Ken Conroy on Building vs. Buying Intelligent Assistants
https://blog.glia.com
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Ready to shape the future of #ResponsibleAI? Join us at our annual #Interact2024 conference, October 27-30, in San Antonio, TX! With keynote speaker Adam Savage, we’re diving deep into AI and transforming how #financialinstitutions interact with customers through a ChannelLess® strategy. Check out speaker details in The Credit Union Connection:
Glia's Interact Conference Unites Industry Leaders to Shape the Future of Responsible AI — Credit Union Connection
thecreditunionconnection.com
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Myth: Financial services can't be innovative. Busted! We're thrilled to announce Adam Savage, editor-in-chief of Tested.com, author of #EveryToolsAHammer and former co-host of MythBusters, as our keynote speaker for Glia Interact 2024! Saddle up and join us in San Antonio to learn how to boldly transform how you interact with customers. Throughout #Interact2024, we’ll be busting myths like: ❌ AI is too risky for financial institutions ❌ AI lacks the human touch ❌ AI is only for large organizations Ready to ride into new #AI frontiers? Visit https://buff.ly/477CSGQ and use the code ‘Busted’ to get 20% off of your registration fee. #Interact2024 #FinancialInnovation
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We are thrilled to announce that our #ResponsibleAI solution, Glia Cortex, is now part of Glia Call Center. With these new capabilities, financial institutions can break free from the constraints of legacy #ContactCenter solutions and deliver frictionless #CustomerInteractions across the entire support ecosystem. We are proud to empower banks, credit unions and insurance companies with powerful insights, automated workflows and personalized self-service across both digital and the call center, transforming how they interact with their customers. Dive deeper here: https://buff.ly/3AI9Amb
Glia Launches ChannelLess® AI-powered Interactions for Financial Services
glia.com
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Congratulations to our amazing customers who made American Banker's "Best Credit Unions to Work For" list! 🎉 We're thrilled to see Lookout Credit Union, North Bay Credit Union, America First Credit Union, 5Point Credit Union, AmeriCU Credit Union, Atomic Credit Union, Arkansas Federal Credit Union, FAIRWINDS Credit Union, NIH Federal Credit Union, Champion Credit Union, and Spero Financial recognized for their outstanding workplace environments. At Glia, we're proud to partner with #CreditUnions that prioritize their employees and foster a positive work culture. Keep up the fantastic work! Check out the full list here: https://buff.ly/3X4aS2v #EmployeeExperience #CreditUnionsRock
Best Credit Unions to Work For, ranked 1-35
americanbanker.com
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🌟 Great news! Glia is heading to Houston for #cuELEVATE on September 4-5! 🤠 Visit us at booth #219 to experience personalized demos of our Unified Interaction Management platform. Discover how we're helping #CreditUnions build stronger member relationships through powerful interaction management. Let's elevate your member experience together! #CreditUnions #FinTech #MemberExperience
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“Our partnership with Glia has allowed us to maintain personal connections at scale for the Hispanic community, helping them navigate the complex American financial system and pave the way for building generational wealth.” Check out more in CU Today about our partnership with Unitus Community Credit Union and how we are enabling the #creditunion to leverage innovative technology to bridge language gaps, deliver personalized support and foster a culture of belonging.
With Support From Glia, Unitus Community CU to Hold Juntos Avanzomas Event Today / Fresh Today / CUToday.info - CU Today
cutoday.info
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Igniting Innovation: Introducing the Catalyst Awards! Redefining customer interactions with Glia? This is your moment to shine. Enter now! https://buff.ly/3WWap26 #DigitalTransformation #UnifiedInteractions #CustomerAwards #Interact2024 #FinancialInnovation #CX #TechAwards
Catalyst Awards
glia.com