Services Offered
Verified by Business
Review Highlights
“I want to keep this a secret but Scott will always take care of his clients regardless of how bus he gets!” in 42 reviews
“Communication throughout our return trip was great with quick response to my text on pick up area.” in 7 reviews
“Clean vehicle and good customer service (with last minute change of time).” in 3 reviews
Location & Hours
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Amenities and More
About the Business
Business owner information
Golden State Transportation L.
Discover the difference that professional airport transportation can create for your travel experience. Our chauffeurs remove the stress from airport transportation by meeting you at one of three airport areas most convenient for you, while providing a safe and reliable ride to your destination. Wherever you need to travel, we’ll get you there feeling relaxed and on-time. Our chauffeurs are trained to provide you with the most reliable and convenient transportation experience in the SF area. Forget long waits at the airport for transportation to arrive. Let us get you where you need to go quickly, safely, and in style. We offer three premium vehicle options in order to comfortably accommodate parties of most sizes: choose from a luxury sedan, an SUV, or a sprinter van depending on your needs. We also provide a variety of extras to make your ride the best it can possibly be. Need to stop somewhere on the way? Not a problem. Would you prefer your chauffeur to meet you inside the airport to help you collect your luggage? We’ve got you covered. No matter what your needs are, we will meet and exceed them.
Ask the Community
Q:
How many people can you accomadate to SF airport. Extra charge for extra people.KAre you available a week from Tuesday to go to SF airport. I live in Rossmoor. Must all people be Rossmoor residents? Elaine Ivankovich
A:
Hi Elaine, Thank you for your question, Yes, we can accommodate you and your party. Please contact me offline and we can speak about your reservation. Please call me at 925-272-8101. Look forward to speaking with you. Thanks, Scott Wise
Mikhail G., Business Manager
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Recommended Reviews
Overall rating
79 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- Eugene S.San Francisco, CA275May 30, 2024
This was my first time booking a limo, and I sought a great deal for a trip to Napa for my birthday. I contacted Golden State Transportation's dispatch office, and they were very helpful and prompt in making my reservation. On the day of the event, the driver arrived at the pickup point before anyone else. He was professional and punctual throughout the entire day. When we had some extra time after a quick stop in Yountville, I asked if we could visit another winery that was not on the itinerary, and he agreed. When I need car service again, I will definitely consider using this company. Great price and excellent service.
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Mikhail G.
May 30, 2024
Thank you for the kind words about our drivers and our company. We always strive to provide great customer service to our clients. I will definitely pass on your message to your drivers.
Again, thank you for the warm compliments, it was a such a pleasure to read your review. - Inessa M.San Francisco, CA03May 26, 2024
I honestly thought I'd already rated this company. We have used Golden State Transportation many time for rides to and from SFO and OAK. Our experiences have all been great and with no issues. One time, after making my online reservation, they called to confirm if I might want to leave a bit earlier, in case if traffic issues. We did and there was an accident and traffic on our route. Anytime I need to book a ride, this is our go to company. Thanks!!
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Mikhail G.
May 27, 2024
Thank you Inessa for a great review and recommendation. We are glad to serve you anytime.
- April S.Danville, CA1108119Apr 27, 2023Updated review
RESPONSE: The company response is completely false and attempts to blame shift. Note that the company was apparently sold in the recent years so the 5-star reviews are not even reflective of the current owners. The complete fabrications and attempts to shift blame rather than simply acknowledging a mistake and offering a sincere apology is exactly why I will not recommend this business and this business clearly has unethical and unsavory business practices. Nobody demanded a refund from you. You offered and then rescinded a refund offer which is clearly in writing. Please stop with the lies.
EDIT: As an update, I blocked this company's phone number and was subsequently contacted by someone named Russ. When I declined their request to take down my factual review which is clearly supported by the screenshots of communications, he called me unethical and threatened to have me disbarred. Apparently, he looked me up and figured out I was an attorney. This is incredulous but consistent with the interactions I have had with this company. Again, use at your own risk. You really cannot make this stuff up, it is just beyond reason.
DO NOT USE THIS COMPANY. This company was highly recommended by a local moms group and I had high hopes using them for a roundtrip airport transfer from Danville to SFO for an international trip. I initially indicated on the reservation that I would be providing the car seat. When we realized we could add on a car seat for an additional charge, we decided not to bring our own car seat. I called and added the car seat to the reservation. I even had email confirmation that clearly asks that I was confirming the car seat for the ROUND TRIP transfer as set forth in the emails.
Departure was fine and uneventful. Upon arriving back from our international trip, our driver informed us that his notes indicated that we said we would be bringing our own car seat. They had NO car seat for our toddler for the drive him from SFO to Danville which was not only a safety hazard but against the law. We had no other choice but to take this ride with our child and no other options for transportation.
I immediately communicated with this company via text and even sent them the email that clearly states I was confirming the car seat for the round trip airport transfer that was all on one reservation. You can see where they even confirmed in writing.
The company continued to state I somehow only reserved it one way because that's how the original reservation was made. Makes no sense as they sent a car seat for the departure ride. When informed, they then tried to say I only booked the car seat for one way which also makes no logical sense but also is clearly contradicted in the email confirmation I provided them.
Then they offered a refund for the arrival ride or next ride free to make things right. When I accepted the refund to resolve the issue, they then came back and stated their "quality assurance team" denied the refund request which was originally offered by a supervisor.
This business clearly has unprofessional and unsavory business practices. There are many many other car service companies that are reputable and do not engage in this type of bait and switch and gaslighting tactics, especially in this current economy. I will never use this company again and would warn any parents with children who rely on having a car seat to keep their kids safe to do so at your own risk. I have never had this issue with a car service ever. Going back to Black Tie Transportation, you definitely get what you pay for with this company.Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Mikhail G.
Apr 27, 2023
Due to unforeseen circumstances, a car seat was not available for the return trip. We have apologised to the customer and credited her balance for the return car seat fee. The driver also provided alternative options with a car seat available. It was the decision of the customer to have the driver already there drive her. We offered alternative options before the trip started. We considered refunding her but we ultimately declined to do so because the driver completed her fare and gas, toll, and other fees were paid. We are a small business and we have apologised for not having a car seat on the way back and offered alternative options to the customer as well as issued a refund of the car seat fee to their balance due. The customer wanted a full refund after the driver already completed the fare. The driver drove safely and none of her complaint is about the condition of the vehicle or the driver’s driving. Her only reason for the complaint is that she expected a free ride.
We would like to apologise to the reviewer for their poor experience and wish them luck with other transportation options. It is our mission to provide safe and reliable Transportation and we have made changes to make sure an incident like this doesn’t reappear.Apr 22, 2023Previous reviewEDIT: As an update, I blocked this company's phone number and was subsequently contacted by someone named Russ. When I declined their request to take down my factual review which is clearly supported by the screenshots of communications, he called me unethical and threatened to have me disbarred. Apparently, he looked me up and figured out I was an attorney. This is incredulous but consistent with the interactions I have had with this company. Again, use at your own risk. You really cannot make this stuff up, it is just beyond reason.
DO NOT USE THIS COMPANY. This company was highly recommended by a local moms group and I had high hopes using them for a roundtrip airport transfer from Danville to SFO for an international trip. I initially indicated on the reservation that I would be providing the car seat. When we realized we could add on a car seat for an additional charge, we decided not to bring our own car seat. I called and added the car seat to the reservation. I even had email confirmation that clearly asks that I was confirming the car seat for the ROUND TRIP transfer as set forth in the emails.
Departure was fine and uneventful. Upon arriving back from our international trip, our driver informed us that his notes indicated that we said we would be bringing our own car seat. They had NO car seat for our toddler for the drive him from SFO to Danville which was not only a safety hazard but against the law. We had no other choice but to take this ride with our child and no other options for transportation.
I immediately communicated with this company via text and even sent them the email that clearly states I was confirming the car seat for the round trip airport transfer that was all on one reservation. You can see where they even confirmed in writing.
The company continued to state I somehow only reserved it one way because that's how the original reservation was made. Makes no sense as they sent a car seat for the departure ride. When informed, they then tried to say I only booked the car seat for one way which also makes no logical sense but also is clearly contradicted in the email confirmation I provided them.
Then they offered a refund for the arrival ride or next ride free to make things right. When I accepted the refund to resolve the issue, they then came back and stated their "quality assurance team" denied the refund request which was originally offered by a supervisor.
This business clearly has unprofessional and unsavory business practices. There are many many other car service companies that are reputable and do not engage in this type of bait and switch and gaslighting tactics, especially in this current economy. I will never use this company again and would warn any parents with children who rely on having a car seat to keep their kids safe to do so at your own risk. I have never had this issue with a car service ever. Going back to Black Tie Transportation, you definitely get what you pay for with this company. - Gene V.Outer Richmond, San Francisco, CA02Jun 4, 2023
Golden State Transportation is THE company to use to experience the most pleasurable and pleasant trips to Napa country. From initial call on they've exceeded our expectations. Michael, our driver was punctual, courteous, and friendly. He had confirmed our itinerary, knew exactly where everything was located. We were in the the good hands all the way through the entire trip. really had literally never had a worry. Would recommend 100%. See you next time!!!
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Mikhail G.
Jun 4, 2023
Hi Gene,
I'm happy to hear that you and your friends had an amazing time. Thank you so much for the kind words about Michael it was a pleasure helping make your day a memorable one. We appreciate your business and look forward to serving you again in the future. - paul v.San Francisco, CA414Jun 5, 2023
Super clean and well maintained vehicles. Have used them multiple times and every time it was a 5 star experience. I'll definitely be using them again in the future for a family trip to Napa. Highly recommended!
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Mikhail G.
Jun 5, 2023
Glad to hear we could help ensure a stress-free and fun time! Thank you for sharing your experience,
- Boris M.San Leandro, CA288451792Apr 27, 2023
One of the best experiences with this limo company. Vip experience all the way. We are very happy with they services and professionalism. Driver had cold waters for us and made it a pleasant experience. We definitely order their services again. Highly Recommend!!!
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Mikhail G.
Apr 27, 2023
Thank you Boris, we are happy that you enjoyed our service. See you guys on your next trip.
Thank you again - Leighton M.San Francisco, CA5712Apr 28, 2023
This is a great company to deal with. They are always on time, friendly, and easy to work with. It's hard to find that in this day and age, so very refreshing. I will use them going forward anytime I need a shuttle service.
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Mikhail G.
Apr 28, 2023
Thank you Leighton for a great review and recommendation. We are glad to serve you anytime
- Val K.Hayward, CA065Apr 28, 2023
My wife and I have used Golden State Transportation a couple of times, and will continue to use them. Very punctual, reasonably priced and professional. The driver's style of driving was smooth and he was really great conversationalist. Was impressed with the beautifully maintained cars and very clean. Definitely will use their service again. Thank you guys!!!
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Mikhail G.
Apr 28, 2023
Dear Val,
Thank you for the kind words about our drivers and our company. We always strive to provide great customer service to our clients. I will definitely pass on your message to your drivers Kenn.
Again, thank you for the warm compliments, it was a such a pleasure to read your review. - Ben H.Danville, CA348398308May 18, 2022
Been flying a lot recently for work and usual drivers are booked when I'm running last minute. I deal predominantly with Erica, whom changes my bookings at a moments notice. It's super helpful when the schedules keep shifting around.
Their vehicles are super clean and drivers are always very courteous and well mannered. Couldn't expect any more when looking for drivers for business travel.
Highly recommend Golden State.Helpful 1Thanks 1Love this 0Oh no 0 - Alexander T.San Francisco, CA01Oct 4, 2023
This service is as advertised. We scheduled round trip to SFO AIRPORT. The communication was excellent from the beginning to the end. They had sent me the name and phone number of the drivers the day before my pick ups.
We had a 3AM pick up from my home in Antioch to SFO airport, the drivers were very professional and was there about 10 minutes before expected time to airport which relieved my anxiety. The large SUV was clean and comfortable.
My return airline trip not only changed airlines and times but was also late. The return trip was great too, he was there when we walked out of airport. There was no waiting and no stress.
The service had sent me a text at the very beginning of our contract so any change I had I was able to simply send a text to them and immediately I received a response from them. The return pick up was just as easy with no stress, even with my late international arrival.
I definitely recommend this company and will use them again for future transportation needs.
A happy customer Alex T.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Mikhail G.
Oct 4, 2023
Thank you Alexander for a great review and recommendation. We are glad to serve you anytime.
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