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Review Highlights
“Me and my family planned a last minute trip to the Bay area from LA & we are so glad that we found this place.” in 8 reviews
“And a first at a hotel for me was that they provided makeup remover wipes!!!” in 2 reviews
“everyone we worked with was curtious, kind, patient and helpful.” in 2 reviews
Location & Hours
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About the Business
Business owner information
Sandip J.
* Please Contact Us For More Information
Ask the Community
Q:
Is parking safe at this hotel? Specifically, do I need to worry about break-in? Thank you
A:
The parking is free in our surface parking lot with open driveways.
Sandip J., Business Owner
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Recommended Reviews
Overall rating
80 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- marcy v.Alameda, CA4114Sep 1, 2021
when an emergency occured with our friend's alameda apartment and he had to vacate immediately, hawthorn suites was there to help. they got him a nice room, breakfast in the morning and a safe place to wait until his apartment was cleaned and ready for him to return. everyone we worked with was curtious, kind, patient and helpful. after a couple of days he was able to move into the ada room which was so wonderful for our friend. he is disabled and it gave him more independence than he has has gotten used to at his existing apartment. a real relief for us, his friends and support team, as well as him.
when he first got settled he said it was like he was having a palm springs vacation.
you all are awesome and a total lifesaver.Helpful 3Thanks 0Love this 1Oh no 0Business owner information
Sandip J.
Sep 2, 2021
Thank you for your comments. We are glad to have helped your friend while his apartment was being repaired. I will pass on your comments to our dedicated staff.
- 1705165721521Oct 30, 2023
Checking in wasn't the fastest but it was fine. Parking lot available for convenience. Room was nice, very comfy king bed, separate lounge area with a sofa (2 TV's total), clean bathroom, mini fridge and microwave, working temperature control (heater and AC). Also, 12pm checkout, always a plus for me.
Insulation is terrible, whether it's conversations, the banging and vibrations of "stomping" coming from the ceilings, or what sounds like pipes and running water from other rooms or behind the walls, you can hear it all. But otherwise, a great hotel stay that met all our needs.Helpful 7Thanks 1Love this 3Oh no 1 - May 11, 2021
Alameda's selection of lodging is rather limited, and this is probably the best place to stay in town. $450 for 3 nights during the weekday was reasonable.
PROS:
-Large spacious and meticulously clean room and bathroom.
-Free Parking!!!
-Very quite room facing the parking rather than the main road.
-Friendly staff...we loved Rose!
-Walking distance to restaurants and shops.
-Reasonably priced vending machines.
CONS:
-No hot breakfast during Covid...the prepacked breakfast of a fruit, plastic wrapped danish, and juice was terrible... We opted to go out to breakfast each day.
I'd happily stay here again if I can get the same rates.Helpful 1Thanks 0Love this 2Oh no 0Business owner information
Sandip J.
May 11, 2021
Thank you very much for being our guest and for your review. We are glad that you liked our newly renovated hotel, free parking and the friendliness of our team members. We are hoping to start serving hot breakfast items as soon as the County restrictions due to Covid19 are lifted.
- Mar 5, 2022
Comfy bed and spacious rooms, this hotel impressed us with the value and cleanliness. The rooms are showing a bit of age in decor and the grounds as well, but for the price it is to be expected. We both really enjoyed the complimentary breakfast which consisted of sausage, eggs, breads/pastries/bagels, cereal and yogurt. Apparently there's light dinner on Wednesday's, which would be nice to experience.
Location is perfect, as we walked to the farmers market, coffee, dim sum, and late night drunchies at Nations (arguably the best burger in the Bay).
Room comes with a minifridge, microwave, and wet bar sink.
Only cons were the Webster-side can get a bit loud with firetrucks and the traffic at the intersection, but nothing too crazy and wasn't a big deal to us, but I would request the opposite side facing the parking lot for light sleepers. I also wish there was a filtered water station to fill our water bottles, as they only have a regular water fountain. Also our toilet seat was a bit wobbly.
We were allowed late check out, which we appreciated as well as the overall friendliness of the staff.Helpful 1Thanks 0Love this 7Oh no 1Business owner information
Sandip J.
Mar 6, 2022
Thank you for being our guest and for your review. We value your feedback. We will pass on your compliments to our dedicated team members.
- Dec 13, 2019
I stayed at this hotel because it was one of the few in Alameda. It's very minimal with a small gym and a hot tub. The queen suite I stayed in was spacious. It had all the regular hotel features and in addition a couch, two TVs, microwave, fridge, and a kitchen sink. The highlight of the hotel really is the staff. Everyone was very helpful and friendly.
There was also a complimentary breakfast every morning. I believe this ran 6:30-9:30 on the weekday and 7-10 on the weekend. I didn't take advantage of this, but I believe there's also a complimentary dinner on Wednesday nights!
Parking is free which is great given that the street parking is quite scarce. For those wanting to go over to San Francisco, the drive will take you about 20 minutes (expect to pay Uber around $20-30 dollars).Helpful 1Thanks 0Love this 2Oh no 0 - Em S.Hayward, CA12510563Nov 14, 2022
I like this place. Hopefully there won't be any issues because I would like to stay here now for my frequent trips to the bay area. Nice and clean and very comfy. Everyone is nice.
Helpful 1Thanks 0Love this 1Oh no 0Business owner information
Sandip J.
Nov 14, 2022
Thank you for being our guest and for your review. We are glad that you liked our hotel.
- J J.Chula Vista, CA46622May 14, 2022Updated review
Mister Smart ass owner of this place!! I was not asking to change the stupid check in hours... I did not even check in and will not even going to because you clearly need to teach yourself and your employees some manners!!!
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Sandip J.
Aug 16, 2021
You wanted to check in at 6 AM and wanted to book online instead of at the hotel. Unfortunately, we cannot change the arrival date online to the previous day's. As you know check-in time is 3 PM at all hotels, at least in our area. Please try to understand that employees and technologies are limited to what is possible to fulfill guest requests.
Aug 6, 2021Previous reviewCalled today to book a room August 6 at 620AM and a very unprofessional and disrespectful woman answered the phone and Did not help at all. Very rude!! Should not be working at customer service with a b**** attitude
- Michael S.CA, CA023May 22, 2022
Great location very clean rooms and the customer service has been cool,I really like the location, I've been there a few times for personal and business
I recommend this place.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Sandip J.
May 23, 2022
Thank you Michael for being our guest and for your review. We are glad that you liked our convenient location. I will pass on your comments to our dedicated team members. See you soon.
- Richard R.CA, CA20165148Dec 18, 2021
Would have given 5 but the breakfast could have been better . Hallway on 3rd floor was just as cold as outside . I will stay here again ! Nice room and very clean hotel .
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Sandip J.
Dec 23, 2021
Thank you for your review. If you can email us with suggestions to improve our breakfast offerings, we would greatly appreciate your feedback. Our email address is gm@oaklandhs.com
Thanks. - Nov 16, 2018
Took a weekend trip to Oakland to watch a Golden State Warriors game! This hotel was the perfect spot! Only 15 mins from Oakland Airport and the airport car rental. About 10 mins from Oracle arena and if you follow the google maps, it will take you through the roads to Oracle Arena so you won't get stuck in traffic trying to get to the game. It's also a great spot for leaving the game too cause you can go the opposite direction of the freeway and take the streets back to the hotel. A couple of gas stations near by the hotel and fast food and personal owned restaurants! Neighborhood doesn't seem bad and their free breakfast is better than most! It's not just bagels and cereal. Staff was always polite and very helpful! The night lady even helped me print my boarding pass from her work printer cause the printer for guest was not working! Definitely recommend this hotel for weekend trips!
Helpful 0Thanks 0Love this 0Oh no 0
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