Review Highlights
“They are ALWAYS on time and they have an extremely clean and new fleet of vehicles (Tesla, Mercedes, etc...).” in 13 reviews
“Elvin was friendly, professional and truly went above-and-beyond anything we could have expected!” in 10 reviews
“The alternative was getting up at 5am to take the BART so, I thought a town car would be a nice birthday treat.” in 12 reviews
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About the Business
Business owner information
Bay B.
SFO to/from SF: 10% OFF BY Promo Code New10Yelp (However, always give us a call and see if there is Discount to be able to be provided. Thank you kindly for considering us.)
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- Marc T.Pearl City, HI019Jun 21, 2024
I was looking for a car service to and from San Francisco Airport and our hotel in Napa Valley. After some research I decided on Pleasant Limo. From SFO our driver was Bagi. He was was on time, his vehicle was very clean, and he was nicely dressed. The service was very professional. On the return trip from Napa to SFO our driver was Gana. Again the service was excellent. If you need a car service in the San Francisco area I would highly recommend Pleasant Limo.
Helpful 1Thanks 0Love this 1Oh no 0 - Max K.Marina/Cow Hollow, San Francisco, CA041Sep 6, 2024Updated review
One of my favorite parts of Pleasant Limo was how reliable they were. I told lots of folks "don't worry, they'll always be ready for you in advance no matter how early a pickup". And so they were.
Seems things have changed. Technically the driver got to the block at the exact minute of the reservation, but after that by the time she parked and came around to help us with bags.
And the whole experience now is more like an Uber. Asked our name, asked if we were going to "the airport" (no specific terminal or flight. When we got to airport she guessed the wrong airline). The car was still nice so as an Uber it was a good ride, but at 3 times the price. But for a professional car service it was a quite a drop from what it used to be. Time to find a replacement.Helpful 0Thanks 0Love this 0Oh no 0May 20, 2023Previous reviewHighly professional, good drivers and, most importantly, on time.
More expensive than Uber but worth it if quality customer service is important to you. - Connie H.San Francisco, CA03Mar 5, 2024
Great reliable service and responsiveness. Website provides for easy booking. Clean vehicles.
Helpful 0Thanks 0Love this 0Oh no 0 - Ms. A.Baltimore, MD305095Jul 9, 2022
I had a wonderful experience with Pleasant Limo. They took care of me even after I booked last minute one day before my flight for SFO airport transportation.
It was last minute because it was harder than I thought to find a reliable airport transportation service. It turned out great because I looked into Pleasant Limo's reviews on both Yelp and Google.
I called in after I booked online for an airport pickup for a party of two to see if they had availability. They confirmed that I was good to go.
Our driver, Bagi was professional, super friendly and he came early whenever he had to pick us up from the airport and from the hotel back to the airport.
I highly recommend Pleasant Limo if you want a positive airport transportation experience!Helpful 1Thanks 0Love this 1Oh no 1 - Olney Rob W.Philadelphia, PA0806Jan 28, 2023
Driver was pleasant and on time. Everything went smoothly. I would definitely use them again.
Helpful 2Thanks 0Love this 0Oh no 0 - Carlo A.San Francisco, CA4350May 11, 2022
It was my first time using this service, and based on some great Yelp reviews, my expectations were high. I'm glad I wasn't disappointed! I booked it for a trip from our home to SFO because we wanted at 4:45am pickup to make a very early flight more tolerable. I was sick of calling taxis at that time, wondering if the dispatcher was sleeping or what sort of cab would show up at that hour. The Pleasant Limo driver showed up on time (even early, actually) and he was polite, professional, and the car was clean and beautiful. The ride was a breeze and took the stress out of the whole experience. I would totally use them again!
Helpful 3Thanks 0Love this 1Oh no 0 - Cary S.San Francisco, CA106123Apr 19, 2021Updated review
This is an updated review after being a loyal customer for Pleasant Limo for 10 years. I have never had any issues with them and their drivers all treat us like family for every trip. Jesus has been our driver on many occasions and he is always prompt, courteous, and goes out of his way to make us super comfortable. I love this family-owned business and will always use them for our rides to/from the airport.
Helpful 1Thanks 0Love this 0Oh no 0Sep 18, 2014Previous reviewLove this company and their service. I've never had an issue with them. They are very courteous, prompt, and efficient. I will continue to use their service for every trip.
- Apr 29, 2017
I just tried this service, using the fixed price offer thru Yelp. Driver arrived early, and was very courteous and helpful. The car they sent (an Escalade) was clean and comfortable.
Nice and stress-free ride to the airport. Will definitely use this service again.Helpful 7Thanks 0Love this 5Oh no 0 - Barbara J C.San Francisco, CA043Jan 8, 2022
I set up rides to and from the airport (SFO) for my 90-year-old father. I live in another state and was worried about some of his mobility problems. After screening a number of limo services and speaking to representatives, I decided on Pleasant Limo. Am I glad I did! They are totally professional and reliable. I was able to communicate with them via phone, email and text. My father liked the drivers and found the cars clean and luxurious. When my father's return flight was cancelled and rescheduled, they accommodated the change seamlessly. They were perfectly on time. The company's fees are very reasonable and cover gratuities. I received paid receipts by email. I cannot recommend this company highly enough.
Helpful 3Thanks 0Love this 1Oh no 0 - Bethany E.Henderson, NV102410994800Aug 4, 2015
Shuttle service at its best!
Upon booking my trip to San Francisco I knew I wasn't renting a car. Yelp really helped me out finding a reputable car service to and from the airport. You can book online or call to make your reservation. They have lots of options as far as cars and limos. Since it was just the two of us, a limo wasn't necessary.
When arriving in SFO, they just need a quick call to let them know which number door you are waiting by. The suv was there within minutes. Our driver was very friendly and professional. There is also bottled water waiting for you inside.
Since it was reliable picking up from the airport, I reserved a ride back. Our driver was at the hotel at our exact reservation time. He made sure the car temperature was good for us.
It was definitely pleasant and would always recommend using them when in the area.Helpful 7Thanks 0Love this 8Oh no 0