Plug-In Services
Updates From This Business
Contact us now and get 10% discount on labor
We provide 10% off service for our valued Yelp… read more
We've updated our hours!
Now we are open on Saturdays and Sundays from 9 am… read more
Taking on new clients
Customer service is our #1 priority! Masks, gloves,… read more
Portfolio from the Business
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Plug-In Services
3 Photos
Dryer spins but not heating fix
3 Photos
LED lights installation in the living room
4 Photos
Dishwasher repair
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Highlights from the Business
Certified professionals
Pet friendly
Committed to satisfaction
Budget friendly
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Services Offered
Verified by Business
Review Highlights
“Matt showed up promptly, opened the frig and ice maker, pulled out the ice try and solved my issue.” in 75 reviews
“He was very familiar with the issue on my washing machine.” in 3 reviews
“Call times they were super responsive, professional, diagnose the problem easily, and fixed it and a very timely manner.” in 3 reviews
About the Business
Business owner information
Matt K.
Professionals in Appliance Repair, HVAC and Electrical Services. Refrigerator, dryer, washer, oven, dishwasher repairs and installations. AC, Gas Furnace, Mini Split Heat Pumps service. Wiring, Lightning, EV chargers. Troubleshooting and so on. Our experienced technicians provide a wide range of quality appliance, electrical and HVAC repair services. Always professional and courteous. All prices upfront, no hidden fees. There is no work too small or too big for us. We service all leading appliance brands and models including: Whirlpool. LG. Samsung. Frigidaire. KitchenAid. Bosch. Electrolux. Thermador. Maytag. Kenmore. Haier. Amana. ZLine, Viking
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Overall rating
104 reviews
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- Will P.Fremont, CA7959Jun 29, 2022
It's interesting how this business does not have more reviews.
Matt arrived yesterday to fix our LG Washer. Prior to his arrival, we let him know that the washer would stop functioning during a wash cycle, and then it would throw a draining error in app. He was available for next day service and arrived promptly, and within moments of taking a look at our situation, he was able to tell me the estimates.
It was either going to be cleaning drain passage ways, which I hope wouldn't be the case because I had already tried that myself, or it was going to require a Drain Pump (Motor Assembly) replacement. Turned out to be the latter, and he arrived with the necessary part on hand.
When he dissembled the the washer to remove the original Drain Pump, he called me over so that I could see the difference between the old and the new pump. The original pump showed less resistance when pressed against, compared to the new pump. Makes sense.
Upon completion of the job, he mentioned that he also adjusted the standing level of our Washer + Dryer stack combo, so that it wouldn't rumble as much as before. This was a nice bonus because I wasn't aware that anything could have been done about that.
We tested it the Washer and it's working like new again, no more errors, and now there isn't as much rumbling as there was in the past. We paid for Matt's expertise, and that's what we received.
I'd personally highly recommend Plug-In Services for your Washer (and perhaps Dryer!) repair needs!
Thank you, Matt!Helpful 2Thanks 0Love this 0Oh no 0Business owner information
Matt K.
Jul 2, 2022
Hi Will,
I’m smiling while reading your review because it really makes me happy. It was a pleasure working for you, thank you for helping with removing stackable dryer from the washer.
When I worked on the washer I noticed that it is uneven and not stable. So I decided to straighten it since we already removed the dryer and it’s just much easier now. I always try to take care of all the things that seems not right to me while working on the stackable washers. Because removing it is quite a project itself, so that would be good to do the extra mile for the customer and avoid future headache with the washer.
Anyway, thank you for your amazing feedback and have a great weekend. - Kelly A.SoMa, San Francisco, CA02Aug 29, 2024
We had the pleasure of working with Matt and the team for many years. They have consistently delivered high-quality work across various projects.
They always meet deadlines and are quick to respond to any issues or requests, which is crucial in our line of work. Their team is knowledgeable, skilled, and committed to ensuring the best results for our properties.
We highly recommend matt and the team to anyone looking for a dependable and skilled company.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Bethany R.
Aug 29, 2024
Thank you! Knowing that we were able to provide you with a great experience is truly rewarding. Thank you for your kind words and for choosing us!
- Tiffany W.SoMa, San Francisco, CA01Sep 12, 2024
Plug-In Services was able to schedule us quickly to repair a gas leak from our rangetop. Matt was professional, knowledgeable, and efficient. Service was reasonably priced. Will call them again for future appliance repairs.
Helpful 0Thanks 0Love this 0Oh no 0 - Joyce M.San Jose, CA821Jul 17, 2024
Couple days ago, Matt came in to check our HVAC as our attic unit stopped blowing air to the vents. Even though it was too hot in the attic, he seems very dedicated and remained calm. Few minutes later, he had diagnosed the problem (burnt control board) and gave us a quote. It was very reasonable so we pursued the repair. He went out for an hour to buy the parts and continued the repair for another hour or so. Then finally, AC is back working again!! Everything went well and even advised us on some tips on how to get more air out from one of our vents. I would definitely recommend Plug-In Services. Will sure hire them again in case of any repair services needed in the future. Thank you, Matt! :)
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Bethany R.
Jul 22, 2024
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share your experience.
- Cheryl F.Campbell, CA024Jun 28, 2024Updated review
I had an issue with the ice maker in my refrigerator, first thought was Matt.
He had fixed a receptacle for my dryer, and remembered he was fast, courteous and efficient. Matt showed up promptly, opened the frig and ice maker, pulled out the ice try and solved my issue. I will continue to use Plug-In services and Matt when needed. Good job, good price..
Thank you Matt!!Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Matt K.
Apr 17, 2023
Thank you Cheryl for your five-star review and the time you took to leave us feedback! I'm thrilled that you enjoyed your experience with us.
Jul 29, 2022Previous reviewI needed an electrician to check out and/or repair an outlet for my dryer.
I was skeptical of calling Plug-In Services being that they are new.
I am very glad I did. Matt K. responded to my Yelp request. He set an appointment the same day. Within a couple of hours he was at my home.
Matt was right on time. Texted me to let me know he was on his way.
When he arrived, he was masked and wearing booties. Matt is knowledgeable at what he does. He is courteous, professional and easy to talk to. I explained the issue. He listened and pretty much knew what was wrong. He did a few tests, checked the breaker box, and within 20 minutes he had diagnosed, and was already repairing the outlet. There was an issue with the wires, which he immediately noticed, and repaired.
Plug-In Services is great find in my opinion. I didn't want to spend an arm and a leg for repairs. Matt's prices are very reasonable. I am glad I took the chance with Matt. I appreciate how Matt explained to me what was wrong without making me feel uneasy for not knowing.
I will definitely call Plug-In Services and Matt with any issues in the future.
Thanks again Matt. I am one happy customer :) - Katerina P.Palo Alto, CA071Dec 30, 2023
I recently had the heater in my apartment replaced, and I'm beyond impressed with the service provided! Matt was thorough in their work, ensuring everything was installed correctly and taking the time to explain the new system's functionalities.I highly recommend them for anyone in need of a reliable and efficient heating upgrade!
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Bethany R.
Jan 4, 2024
Thank you so much for the five-star review! We truly appreciate your positive feedback and are delighted to hear that you had a great experience with our services.
- Connie C.Mountain View, CA02Jun 19, 2024
Matt was prompt and courteous. He was able to diagnosis my dryer issue within 5 minutes of his arrival and came back a few hours later as committed to bring the repaired control board. I will definitely contact him in the future if I have any other repair needs.
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Bethany R.
Jun 20, 2024
Thank you, Connie, for your kind words and fie-star review. We are very grateful for your feedback, and it means a great deal to us.
- Sebastian F.San Francisco, CA285Mar 5, 2024
Excellent service very pleased with the price, responsiveness and solution to my dryer issues.
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Bethany R.
Mar 6, 2024
We're thrilled to hear about your positive experience with us! We appreciate you taking the time to share your thoughts. Thank you for such a fantastic review!
- Michael B.Scotts Valley, CA012Mar 19, 2024
Technician did an excellent job repairing our DCS gas stove. Communication with office and technician was easy and service was performed on time and within the estimated budget. I will call them again.
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Bethany R.
Mar 25, 2024
Thank you Michael,
Your five-star review on Yelp is greatly appreciated! We are happy to assist you and glad to hear that our service met your expectations. - Victor Y.San Jose, CA162Mar 13, 2024Updated review
This is the 2nd time Matt and his team installed some light fixtures in my home. This is the 2nd time they did a fantastic job! Matt and his team are very professional. Everything about their work is top notch! You will not be disappointed if you need this type of work done. Once again Matt, thanks for all of you help. We couldn't be more pleased with how it turned out.
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Matt K.
May 31, 2022
Hi, it was a pleasure working on the lighting installation in your home. The result was gorgeous.
I appreciate your feedback and hope for more future projects.May 31, 2022Previous reviewI needed some recessed lighting installed in my living room. These guys responded right away and gave me a great quote over the phone. I hired them right away. We schedule an appt. Let me tell you, they were probably the most professional team I have ever hired to work on my home. If you ever need an install like recessed lighting, I strongly encourage you to hire this team. You will not be disappointed. Thanks again guys for a job well done!!!!
- Ray G.San Jose, CA051Jun 22, 2023
I used their services to repair my Dryer. Alex visited me and attempted to repair and replace parts twice with no luck. Matt took over on the 3rd attempt and fixed the issue. The whole thing took 3 days. There was a language barrier with Alex and we could not communicate well.
Overall they are responsive and responsible. Thank you Matt and Alex!Helpful 0Thanks 0Love this 0Oh no 1Business owner information
Bethany R.
Jul 31, 2023
Thank you for taking the time to share your experience. We look forward to serving you in the future and hope to make your experiences with us the best!