Grace Emmanuel

• Supervise the configuration and integration of security log sources (on-premise and cloud) into SIEM solutions to provide deep visibility of the enterprise environment.
• Develop use cases for integrated security solutions using the MITRE ATT&CK framework to help increase detection.
• Work on the development and improvement of Security Operations Centre (SOC) processes, procedures, and workflows.
• Provide comprehensive vulnerability management strategies and recommendations to… Show more

• Supervise the configuration and integration of security log sources (on-premise and cloud) into SIEM solutions to provide deep visibility of the enterprise environment.
• Develop use cases for integrated security solutions using the MITRE ATT&CK framework to help increase detection.
• Work on the development and improvement of Security Operations Centre (SOC) processes, procedures, and workflows.
• Provide comprehensive vulnerability management strategies and recommendations to proactively mitigate potential security vulnerabilities across the environment, ensuring the continued integrity and resilience of systems and data.
• Contribute to the design, implementation, and maintenance of secure architecture for clients' systems and networks.
• Digital forensics and Incident Response (DFIR) activities including threat hunting. Purple Teaming Operation.
• Automation of monitoring and reporting processes to enable faster and more accurate
threat detection and reporting. Show less

• Advanced use of SIEM And EDR Applications [MicroFocus ArcSight.IBM QRadar, USM AlienVault Appliance CarbonBlack Cloud, Microsoft Defender Advanced Threat Protection, and SentinelOne to identify security issues for remediation.
• Active Monitoring & Alerting: Provided first-level response for security events including but not limited to intrusion detection, malware infections, denial of service attacks, privileged account misuse, and network breaches.
• Actively engaged in threat-hunting… Show more

• Advanced use of SIEM And EDR Applications [MicroFocus ArcSight.IBM QRadar, USM AlienVault Appliance CarbonBlack Cloud, Microsoft Defender Advanced Threat Protection, and SentinelOne to identify security issues for remediation.
• Active Monitoring & Alerting: Provided first-level response for security events including but not limited to intrusion detection, malware infections, denial of service attacks, privileged account misuse, and network breaches.
• Actively engaged in threat-hunting exercises to proactively identify and mitigate potential security threats within multiple clients' Information systems.
• Maintained accurate and detailed documentation of incidents, including all actions taken to resolve them.
• Worked closely with the other teams to assess risk and provide recommendations for improving the security posture.
• Fine-tuned SIEM rules to ensure security events are properly captured. Show less

- Fundamentals of Security (Online/Offline) coursework.
- Networking fundamentals coursework (online/offline) covering network topology, the OSI model, TCP/IP, IPv4 & IPv6, subnetting, DNS wireless, networking services, and telnetting.
- Active Directory configuration basics knowledge.
- Virtualization coursework and labs.
- Practical familiarity with Microsoft Windows services and tools (Windows internals, Netstat, MsConfig, Event viewer, Task manager, Command Prompt etc),
… Show more

- Fundamentals of Security (Online/Offline) coursework.
- Networking fundamentals coursework (online/offline) covering network topology, the OSI model, TCP/IP, IPv4 & IPv6, subnetting, DNS wireless, networking services, and telnetting.
- Active Directory configuration basics knowledge.
- Virtualization coursework and labs.
- Practical familiarity with Microsoft Windows services and tools (Windows internals, Netstat, MsConfig, Event viewer, Task manager, Command Prompt etc),
- Linux fundamentals classes (Linux file System and Structure)
- Instruction in threats, attacks, vulnerabilities, identity and access management, cryptography/encryption, security architecture, design, and risk management.
- introduction to SIEMs and EDRs, Show less

Acted as the dedicated/first point of contact for all customer payment related queries. Tracked, investigated and resolved payment issues in a timely manner, whilst keeping the customer informed on the progress of their case at all times.
Carried out effective payment processes and procedures.
Released the swift payments after verification with the proper support documents and ensure that the payments are processed within the cut-off time set for different banks/currencies.
Captured… Show more

Acted as the dedicated/first point of contact for all customer payment related queries. Tracked, investigated and resolved payment issues in a timely manner, whilst keeping the customer informed on the progress of their case at all times.
Carried out effective payment processes and procedures.
Released the swift payments after verification with the proper support documents and ensure that the payments are processed within the cut-off time set for different banks/currencies.
Captured and processed payments and transfers on electronic banking platforms.
Responsible for finalizing payments and managing expenses for products sold and services provided to customers or clients.
Maintained proper and adequate records/documents with respect to all processes pertaining to the department and to ensure the same is in line with the policy/ procedures and pertinent regulatory requirements.
Acquired and maintained the knowledge and understanding of product coverage for application in every business transaction.
Prepared financial reports as requested by management. Show less

Meet and exceed targets in the shape of a monthly lead and opportunity quota.
Recognized for conducted customer transactions in a timely manner to meet client needs.
Received, edited, and processed the sales orders, from the company web portals.
Negotiated with Vendors to come to an agreement on terms for the sale.
Acquired and maintained the knowledge and understanding of product coverage for application in every business transaction.
Communicating closely with other departments… Show more

Meet and exceed targets in the shape of a monthly lead and opportunity quota.
Recognized for conducted customer transactions in a timely manner to meet client needs.
Received, edited, and processed the sales orders, from the company web portals.
Negotiated with Vendors to come to an agreement on terms for the sale.
Acquired and maintained the knowledge and understanding of product coverage for application in every business transaction.
Communicating closely with other departments to reach the monthly, weekly and daily goals
Successfully traded more than 2000 gift cards with the right vendors. Show less