Feature spotlight 🌟 Take full control of your inventory while elevating your guest experience! Inventory 1.0 enables guests to book only services and add-ons that are in stock, minimizing the risk of request rejections and delivering a smoother experience. ✨What are the benefits? - Avoid overbookings by setting limits on exclusive and limited items. - Take full advantage of request auto-approvals until your inventory reaches zero. - Elevate the guest experience by displaying only what's available. 🚀How does it work? To enable this functionality: 1. Head to your services menu. 2. Toggle on the inventory feature. 3. Set daily stock quantities for each service/item. Want more cool feature spotlights? Subscribe to our newsletter to receive monthly updates - find the link in the comments section 👇 #oaky #hoteltech #hotelupsell #hotelupselling #hotelupsellsoftware
Oaky
Informatietechnologie en services
Amsterdam, North Holland 16.444 volgers
Automated Personalised Upselling for Hotels
Over ons
Let Oaky work for you - become a leader in upselling Oaky is a hyper-personalised and automated upselling engine that helps hotels drive additional profit from their existing customers by delivering a superior guest experience. Save time Oaky connects to your PMS and automatically sends personalised offers to your arriving guests. Increase revenue Sell more room upgrades, resell available rooms and drive more ancillary revenue. Happier guests Let your guests design their entire stay: from the airport transfer and upgrading their room to adding breakfast and buying museum tickets. ROI 13.8 | E-mail open rate 83% | Upgrade / deal conversion 13% | Click rate 49%
- Website
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https://www.oaky.com
Externe link voor Oaky
- Branche
- Informatietechnologie en services
- Bedrijfsgrootte
- 11 - 50 medewerkers
- Hoofdkantoor
- Amsterdam, North Holland
- Type
- Naamloze vennootschap
- Opgericht
- 2013
- Specialismen
- Revenue Generator, Information technology, Hospitality industry, Real-Time Feedback, Upselling en Incremental Revenue
Producten
Oaky
Hotelbeheersoftware
Oaky is a hyper-personalised and automated upsell engine that helps hotels drive additional profit from their existing customers by delivering a superior guest experience. Browsing from best-selling upsell offers, hoteliers can add personalised guest-facing deals in a few clicks, and promote them through perfectly timed guest communication. Oaky is trusted by innovative hotels, groups and chains across the globe, including the likes of Amaris Hospitality, Onyx Hospitality & Radisson Hotel Group.
Locaties
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Primair
Nieuwezijds Voorburgwal 162
Amsterdam, North Holland 1012 SJ, NL
Medewerkers van Oaky
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Willem Guensberg
Leveraging digital technology to help ambitious impact entrepreneurs thrive.
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Saahil Karkera
Founder - CS Connect | Customer Success from Seed Stage to Scale | Coach to future CS leaders | VP Customer Success @Oaky
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Mohamed Elfetyani
GTM & Data | Upselling | Business Development | Travel & Hospitality | Ex-Booking.com
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David Zwagemaker
I invest in early-stage software companies in NW-Europe 📈 Partner at Peak
Updates
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What is hotel yield management, and why is it such a powerful strategy for hoteliers? 💰 Since hotel rooms are perishable assets, maximizing occupancy is key. Once a night passes, any unsold room is a missed opportunity for revenue. That's where effective yield management comes in — to ensure you're capturing as much revenue as possible. Check out this article to explore: https://hubs.li/Q02Ps6DC0 ✔️ The core elements of hotel yield management ✔️How it can benefit your hotel’s bottom line ✔️ The most impactful strategies #oaky #hotelupsell #hotelupselling #hotelyieldmanagement #hotelrevenue
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Creating a hotel budget is a complex process that involves coordinating many different elements. To make this task easier for you, we’ve taken a closer look 🔎 at all the budget aspects you need to consider to ensure your budget plan is robust. In our upcoming episode of the LowKey podcast, our guest Gaby Maaswinkel-vd Bosch, Regional Director of Revenue Optimization for Central Europe & Prize by Radisson at Radisson Hotel Group, will walk you through the ins and outs of creating an effective hotel budget. 🗓️ September 19 ⏰ 11 AM CET What you will learn: 💡 What are the key elements to consider when preparing a budget for the upcoming year? 💡 How extensive experience in revenue management has changed Gaby’s approach to budgeting. 💡 How much time is needed to complete a budget, and how collaboration between various departments plays a vital role in its creation. 💡 How to forecast revenue and expenses to ensure the budget is accurate and realistic. 💡 And much more… Sign up now to watch the episode live 👇 Note: This podcast was recorded before the prizeotel rebranding announcement. The brand is now known as Prize by Radisson. #hotelbudget #hotelbudgeting #hotelrevenue #hotelbudget2025 #radissonhotels #oaky
Mastering Your Hotel Budget | LowKey Podcast (ft. Radisson Hotel Group) #21
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We love stopping by to see our clients, even when our team is on holiday! A little Oaky love and a Dutch 🇳🇱 treat made their way to the fantastic Hotel Interlaken ★★★★. Thank you, Karin Snitgaard and the team at Hotel Interlaken, for your continued collaboration and dedication. We’re proud to be working with such incredible partners! 🧡
What a lovely start to my day! Coming into work and finding this sweet present on my table. Thank you #Oaky for being such a great partner 🧡 💜 #winningtogether, #collaborationiskey
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One of the first to implement Oaky’s Front Desk Upselling, Hotel Rival has seen incredible results from the start ⭐ Jesper Sandberg, Revenue and eCommerce Manager at Hotel Rival, noticed that guests who stay in higher room categories tend to be more satisfied and willing to spend on extra services. To elevate guest experiences and ensure no one misses out on room upgrades and deals, the hotel implemented Front Desk Upsell, powered by seamless 2-way integration between Oaky and Mews. The results speak for themselves: ✅ A 358% increase in upsell revenue in the first month, skyrocketing to 638% in the second month. ✅ 12% conversion rate. ✅ Enhanced team satisfaction thanks to a simplified and more efficient upselling process at check-in, resulting in considerable time savings. Discover more here: https://lnkd.in/gdCHNq-x #oaky #hotelrival #hotelupsell #hotelupselling #frontdeskupselling
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We're back from the Data and Beyond: Hotel Revenue Strategy Seminar, hosted at the elegant Lotte Hotel Seoul in South Korea! 🇰🇷 Organized in collaboration with Duetto, Oracle Hospitality, Oaky, DOWHAT, STR & CoStar Group, this event was nothing short of amazing. It was fantastic to connect with so many hoteliers and industry professionals and discuss the potential and opportunities in the Korean market. Seoul is booming as a destination, with the hotel industry full of possibilities for innovation. And we’re thrilled to see so much interest in upsell and guest experience! 🧡 A big thank you to all the guest speakers and organizers for the insightful discussions and for making this workshop truly engaging 🙌 Special thanks to: - Duetto: Chris Crowley, Elly Ji Linnegar, Jeong Pyon, Jenna Xue 薛婧 - Oracle: Patrick Andres, Sujin Kim - DOWHAT: Chan Min Lee - STR & CoStar Group: Christine Liu Huge congrats to the winners of our Who Wants To Be an Upsell Hero competition: 🥇 Taeeun Serina Kim from ANdAZ Seoul 🥈SEONGJIN PARK from NINE TREE HOTEL 🥉Jinlee Choi from Cassia Sokcho, part of Banyan Group And a big shoutout to our own Clément Dénarié and Marjorie Tann for being the ultimate upsell experts! #oaky #duetto #hotelindustry #hotelrevenue #hoteltech #hotelupselling #hotelupsell #hotelrevenuemanagement
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What sets strong hotel brands apart and helps build affinity with their guests? 💜 In our LowKey by Oaky episode with Hanna Luffman, VP of Global Marketing at Duetto, we've delved into the key elements that shape powerful branding and foster brand loyalty, such as: ✔️ Trust: The foundation of a strong brand, essential from the moment a guest books online until they check out. ✔️ Consistency: Seamless guest experiences, consistent language, and messaging throughout the guest journey are crucial for maintaining brand integrity. ✔️ Differentiation: Unique brand qualities reflected in every aspect of the guest experience ensure your hotel stands out. Discover more practical insights by watching the episode: https://hubs.li/Q02MlV9Z0 #oaky #duetto #hotelbrand #hotelbranding #hotelmarketing #hotelrevenue #guestexperience
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Luxury travel is booming in the Asia-Pacific region. But how can you stand out from the competition and attract affluent travelers specifically to your hotel? 🌴 Together with Saahil Karkera, VP of Customer Success at Oaky, and Marjorie Tann, Customer Success Manager, we will dive deeper into how getting a creative edge can help you thrive in the competitive market. 🗓️ 28 August ⏰ 11 AM CET What you will discover: ✅ How the luxury travel segment has evolved in recent years, and what new trends are emerging ✅ How creative offerings can help you stand out in the competitive APAC luxury travel market ✅ Why personalized and authentic local experiences are important for attracting high-net-worth travelers ✅ How a Revenue Manager can effectively present and convince a General Manager to experiment with creative upselling solutions. ✅ Real-world examples of successful room upgrade offerings and F&B deals. #oaky #hotelupsell #hotelrevenue #guestexperience #apac #apachotels #hospitality
The Creative Edge for APAC Hotels | LowKey Podcast (ft. Marjorie Tann) #20
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How can getting a creative edge help you stand out in a sea of other hotels? 🤩 🎧 Tune in in 30 minutes to discover how creativity and a focus on authenticity can help you cut through the noise and attract luxury travelers: https://hubs.li/Q02Mvm3V0 Oaky's Marjorie Tann, Customer Success Manager at Oaky, and Saahil Karkera, VP of Customer Success, can't wait to share valuable insights with you in our latest episode of LowKey by Oaky.
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Anantara The Palm Dubai Resort and Anantara World Islands are setting the bar high for luxury in Dubai. To further enhance their guest experiences and drive revenue, they turned to Oaky to personalize their upselling efforts. Oaky has become an indispensable solution for presenting and upselling tailored deals to Anantara’s guests, leading to significant revenue gains 📈 But that’s not all. Oaky has also played a crucial role in bringing the hotel departments together to collaborate on upselling, boosting teamwork and improving team morale 🙌 Find out more here: https://lnkd.in/ehV3GnTZ