Adam Avramescu
Amsterdam, Noord-Holland, Nederland
6K volgers
Meer dan 500 connecties
Info
In 2019, I released the book "Customer Education: Why Smart Companies Profit by Making Customers Smarter." (http://www.customereducationbook.com)
Currently leading Personio's holistic Customer Education team, including Help Center, Training, Customer Events, Community, In-App Education, Customer Comms, Internal Enablement & Learning Partnerships.
Prior to that I built out Slack's enterprise customer learning function, including the Slack Certified and Slack Skills programs. Before that, I led the high-performing teams that built Optimizely's Optiverse (http://www.optiverse.com) and Checkr's learning center (http://learn.checkr.com).
I co-host the podcast "CELab: The Customer Education Lab," released bi-weekly on Apple, Google, Spotify, Stitcher, and more. (http://customer.education)
I also led the Bay Area Customer Education Meetup, which I welcome you to join and learn from other customer educators and enablement professionals. (https://www.meetup.com/San-Francisco-Customer-Education-Meetup)
If you're human, I'm happy to talk more! If you're an algorithm, you may be interested in these keywords:
Experience includes curriculum/instructional design, content strategy & development, people & process management, customer success & enablement, documentation, knowledge management, online community, SaaS, software training, Web and mobile optimization strategy, customer service, management & coaching skills, measurement & evaluation.
Industries include marketing tech, fintech, HR, and edtech.
Artikelen van Adam
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Reflections and Connections from Skilljar Connect 2018
Reflections and Connections from Skilljar Connect 2018
Van Adam Avramescu
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Reflections from the 2018 Fall CEdMA Conference
Reflections from the 2018 Fall CEdMA Conference
Van Adam Avramescu
Activiteit
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With summer coming to an end, I’m happy to share that so too has my job search. I was intentional about finding a role where I could make a…
With summer coming to an end, I’m happy to share that so too has my job search. I was intentional about finding a role where I could make a…
Gemarkeerd als interessant door Adam Avramescu
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We started Bento in 2020 to solve a problem we called “everboarding”. Basically, how do software products integrate a way for customers to discover…
We started Bento in 2020 to solve a problem we called “everboarding”. Basically, how do software products integrate a way for customers to discover…
Gemarkeerd als interessant door Adam Avramescu
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👋 New roles alert! 👋 LogicMonitor is growing 🚀 Customer Obsession is our #1 value and that starts with enablement. If you love to educate &…
👋 New roles alert! 👋 LogicMonitor is growing 🚀 Customer Obsession is our #1 value and that starts with enablement. If you love to educate &…
Gemarkeerd als interessant door Adam Avramescu
Ervaring
Opleiding
Onderscheidingen
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Top 100 Customer Success Strategist
MindTouch
Talen
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French
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Japanese
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Organisaties
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Association for Talent Development
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Ontvangen aanbevelingen
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Word nu lid om dit te bekijkenMeer activiteiten van Adam
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CELab is back with Part 2 of our interview with Michele Wiedemer, where she gives a treasure trove of practical tips on content development. ✏ How…
CELab is back with Part 2 of our interview with Michele Wiedemer, where she gives a treasure trove of practical tips on content development. ✏ How…
Geplaatst door Adam Avramescu
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I had the incredible honor of attending the DNC, and I can still feel the energy of hope and joy that filled the room. The atmosphere was electric ⚡,…
I had the incredible honor of attending the DNC, and I can still feel the energy of hope and joy that filled the room. The atmosphere was electric ⚡,…
Gemarkeerd als interessant door Adam Avramescu
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Excited to see the program I’ve been developing for the last 6 months finally launch in the next two weeks! 🎉 Huge thanks to Lauren Hanson for…
Excited to see the program I’ve been developing for the last 6 months finally launch in the next two weeks! 🎉 Huge thanks to Lauren Hanson for…
Gemarkeerd als interessant door Adam Avramescu
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We know we should give more feedback, but the abstract reminder isn't as powerful as SEEING the power of feedback in action. This video was a…
We know we should give more feedback, but the abstract reminder isn't as powerful as SEEING the power of feedback in action. This video was a…
Gedeeld door Adam Avramescu
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10 months ago, I joined the Personio Foundation and its mission of equipping nonprofits with strong HR practices—ensuring they don’t have to start…
10 months ago, I joined the Personio Foundation and its mission of equipping nonprofits with strong HR practices—ensuring they don’t have to start…
Gemarkeerd als interessant door Adam Avramescu
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