Info
Organisatieadviseur en organisatie ontwikkel-begeleider. 'Certified in the Governance of Enterprise IT': CGEIT (ISACA-diploma). Ruim 25 jaar ervaring met interim opdrachten op het gebied van IV organisatie-inrichting, -besturing, governance en informatiemanagement, voor de realisatie van verandertrajecten en IV/IT projecten met een belangrijke organisatiekundige component. Sterk in het opzetten van de organisatorische kant vanuit (verander)trajecten/programma’s en hoe dit te managen/begeleiden voor resultaat en borging. Talent in ontwerp, inrichting en ontwikkeling van IT/regie-organisaties, werkwijzen, processen en governance. Ik breng uitgebreide gecertificeerde kennis en praktische ervaring in met best practices en standaarden voor realisatie van opdrachten.
Auteur van een internationaal gezaghebbend boek over IT-organisatieontwikkeling (Designing and Transforming IT Organizations), gepubliceerd door het Britse TSO (uitgever ITIL/Prince2).
Behaalde Certificaten: CGEIT (IT Governance 2021), Black Belt - Lean Six Sigma (2015), ITIL v3 Master (2014), Portfolio Mgt MoP (2022), Lean IT-Foundation (2016), Scaled Agile Framework -SAFe (2016), Professional Scrum Master I (2016), Agile Scrum-Foundation (2016), MSP-Foundation (2004), ITIL Expert (2008), DevOps-Foundation (2015), ISM Foundation & Masterclass & Projectmanager (2014), PRINCE2-Practitioner (2005), ITIL Security Management-Practitioner (2006), ISO/IEC 20000 Consultant/Manager certificate (itSMF 2007), Prince2-F(oundation) (2004), BISL-F (2005), ASL-F (2001), MOF-F (2004), CMM-F (2001), ISPL-F (2005), TOGAF (2007), DISC (2015)
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Opleiding
Licenties en certificaten
Publicaties
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Designing and Transforming IT Organizations
My book published by TSO (publisher of ITIL and Prince2)
Publicatie weergevenBook authored by Job ten Hagen. Published August,16th 2012 worldwide by British TSO 16/8/2012 (220 pages). Subtitle: Roles, responsibilities and organization structures. How to organize and change IT organizations and processes. ISBN 9780117080744. Website about this book:
★ http://www.designing-it-organizations.com/ ★ -
Inbedden van DevOps in de organisatie: De DevOps cocktail van Lean IT, Agile en ITSM
Informatie (specialist journal)
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Service Level Management and the Service Manager
Book published by TSO
Book authored by William Redmond, Job ten Hagen, Jan van Bon. Second book in the series, published worldwide by British TSO - the publisher of ITIL/Prince2 - 14/5/2013 (190 pages). Subtitle: Roles, responsibilities and organization structures for managing agreed services. ISBN 9780117081864. Website about the book series:
★ http://www.designing-it-organizations.com/ ★Andere auteurs -
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IT organization needs turning point to change successfully
Keynotes 2 - itSMF/TIEM (in Dutch)
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The ITIL experience
Amazon / The Art of Service
Publicatie weergevenIn this book 67 expert authors share their real life remarkable experiences with ITIL and ITIL implementations in IT organizations.
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The relation between IT strategy and Business strategy
thesis Erasmus University
Onderscheidingen
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Eerste en enige ITIL v3 Master in Nederland
Axelos
Hoogste niveau certificatie in ITIL v3 service management
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"Book considered REALLY important managing IT"
IT Skeptic Reading List
Internationally-recognised thought leader honored my book (2013)
[ www.designing-it-organizations.com/bookproject/ ] -
"Book of the month"
itSMF-organization awarded my book
itSMF-organization Denmark awarded my book as "Book of the Month"
[ www.designing-it-organizations.com/bookproject/ ] -
Distinguished Professional in Service Management (DPSM)
Credential awarded to me by the priSM institute (part of itSMF International)
"DPSM is for senior, well experienced Service Management professionals and leaders"
[ http://www.itsmfi.org/?page=ThepriSMInstitute ] -
Member EXPERT panel on topic IT Management
specialist journal "Computable"
[ http://profile.computable.nl/profile/johagen ]
