Plane passenger gets handwritten boarding pass amid Microsoft outage
This airline literally wrote its own ticket.
A passenger in India was flabbergasted after receiving a hand-scrawled boarding pass amid the Crowdstrike/Microsoft outage affecting computer systems across the globe.
An X post detailing the scribbled ticket incident garnered over 5 million views as of Friday morning.
“I got my first hand-written boarding pass today,” exclaimed the flyer, named Akshay Kothari, in the X post describing the incident, which occurred on an unspecified Indigo flight.
The accompanying photo shows them holding a ticket with their name, seat, date and departure time scribbled in pen like a student’s flash cards.
The old-timey-looking ticket amused the X commentariat with one viewer writing, “Wow back to pen paper.”
“Sometimes, the old-school way is still the best way when technology lets us down,” said another of the bizarre contingency measure.
“A handwritten boarding pass sounds like a dream. Hopefully, you don’t get a hand-written flight,” quipped a third.
Others even claimed they’d also received old-school boarding passes.
“Got mine too. Resulted in 30 min delay,” claimed one.
This comes amid the global outage that occurred after cybersecurity firm CrowdStrike issued a faulty software update on Microsoft’s Windows operating system, crashing and infecting computers with the “blue screen of death” that left users unable to restart.
As a result, passengers were stranded at airports, TV networks were unable to broadcast and banks couldn’t serve their customers.
“We’re deeply sorry for the impact that we’ve caused to customers, to travelers, to anyone affected by this,” said Crowdstrike CEO George Kurtz.
However, he didn’t provide a clear timeline for when everything would return to normal.
