Max Koh

A team of one working with designers, developers, researchers and product managers to create and shape content that helps users do what they need to do and find what they need to find.

In a bit more detail I:

- Create product messaging that guides and educates customers to use our tools
- Partner with product managers to define product-related content requirements
- Work with researchers and designers to uncover and understand user needs and behaviors
- Create and… Show more

A team of one working with designers, developers, researchers and product managers to create and shape content that helps users do what they need to do and find what they need to find.

In a bit more detail I:

- Create product messaging that guides and educates customers to use our tools
- Partner with product managers to define product-related content requirements
- Work with researchers and designers to uncover and understand user needs and behaviors
- Create and maintain a content strategy with teams across the business
- Create and maintain brand voice and tone guidelines
- Help colleagues become better writers by running training sessions and creating guides Show less

- SEO
- Content strategy
- Guest blogger recruitment and management
- Writing
- Editing
- Content partnership coordination
- Copywriting
- UX writing

- Helping to manage the Editorial Department including writers (15-20 people)
- Responsible for organising production and workloads for the department, making sure teams hit targets
- Managing/calculating deficits and surpluses for entire client base
- Editing hundreds of units of content per month
- Performance management for writers
- Training new and existing team members
- Planning structural changes and new processes for the department
- Assisting with recruitment for… Show more

- Helping to manage the Editorial Department including writers (15-20 people)
- Responsible for organising production and workloads for the department, making sure teams hit targets
- Managing/calculating deficits and surpluses for entire client base
- Editing hundreds of units of content per month
- Performance management for writers
- Training new and existing team members
- Planning structural changes and new processes for the department
- Assisting with recruitment for the department
- Auditing writers in the department
- Mentoring writers one-on-one to help them reach their full potential
Show less

- Small team management (Property & Finance)
- Writing and editing content
- Supporting a team of writers
- Kicking off new feeds
- Client management and communication
- Resourcing and allocating monthly workloads