“It's an exceptional breed of a human that operates at the highest macro level but can pivot in a heartbeat to get down in the trenches with the many teams he invests in, mentors and advises. Some might put skin in the game, that's table stakes for Serge. He puts his head, heart and fire in as well. If you've had the pleasure to work with him, then I'm sure you'll nod a hell yeah!”
About
Globally-proven track-record in and around:
- FinTech, PropTech, AI and Vertical…
Experience
Education
Publications
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Sold! Cross-selling in the Mobile Channel
Fiserv Inc
Financial institutions have an opportunity to generate added value from the mobile channel through cross-selling products. With the right tools and technologies, selling of these products via the mobile channel will grow wallet and market share.
Other authorsSee publication -
Mobile Banking is a Marathon. Financial Institutions Must be Fit to Win.
Fiserv Inc
The mobile channel is here to stay, and enabling compelling mobile financial services requires discipline, planning, preparation and a sustained investment of both time and energy, much like training for a marathon.
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Enterprise Alerts
Fiserv Inc
Increased adoption of the smartphone, paired with the need for consumers to have more control over their day-to-day finances has created demand for timely and actionable banking alerts. Discover how financial institutions can build an enterprise alert strategy that satisfies consumer demands, assists with regulatory issues, makes products more interactive and generates value.
Other authorsSee publication -
Snacking, Lunching and Fine Dining
Fiserv Inc
Just as busier lives resulted in snacking, technology innovations have changed the way people consume banking services. Is your financial institution offering the multi-channel mix consumers now crave?
Projects
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Actionable Insights
Using analytics engine / big data to give banking consumers recommendation on what they should attend to based on the history of their specific transactions.
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Snap to Tag
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A world first - a consumer taking photos of receipts and automatically tagging against their transaction history within mobile banking.
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Speak to Pay
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Speech enabling our world-leading Mobiliti platform to be operated with voice commands.
Languages
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Spanish
Native or bilingual proficiency
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French
Elementary proficiency
Recommendations received
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