A Red Carpet Car Buying Experience. . .
MY Salesman Rodney Smith made my car buying experience great. He was knowledgeable, courteous, respectful, and well mannered. He greeted me at my car for starters as if he knew I was coming, He assisted me out of the vehicle, rolled out the red carpet and proceeded to provide class A-1 service to me. We went over my wants and my needs and Mr. Rodney then began by giving me a few options to choose from. We test drove vehicles, went over pricing, and sat down and proceeded to make my transportation needs a reality. The courtesy didn't stop at my salesman though, I have to also give accolades to Ebony Jefferson, the finance manager, for taking the time to explain everything to me in great detail, even when I had a fraud alert on my credit report and had to straighten out that situation, Ms. Ebony was able to explain the situation with ease. She was extra helpful, calm, courteous and respectful. All In all my car buying experience was very pleasant and comforting, due to the knowledgeable, welcoming staff members at Gossett Hyundai Motors, Covington Pike in Memphis, TN. I wasn't expecting such red carpet service and both my salesman, Rodney Smith and the finance manager, Ebony Jefferson, rolled out the red carpet for me and made this a car buying experience that I will always remember. Hats off to them both, and Thank you for providing me a wonderful car buying experience. Thanks to employees like these I will be a return customer and I will be sending more customers their way!
Date of experience: 20 May 2024