“Mary is a highly experienced manager in the call center industry with extensive training in Administration, Customer Service, technical, email and chats support with knowledge in 26 apps and software for project management. ”
Tungkol Dito
I am a highly motivated, organized, dedicated, and driven professional with over 12 years of extensive experience in a BPO and Call Center Industry as Customer Service, Project Management, Business Development, Team Management, Sales and Marketing, Helpdesk Coordination, Order Fulfillment, and Dropshipping, Administrative Support, Email Management, Live Chat Support, Web Research, and Data Entry.
Passion and Commitment, that is what I have. And that makes me unique from all candidates. I strongly believe that commitment goes beyond all the skills that you have. I believe, passion and commitment transcend all the barriers for you to be able to fulfill the task given to you and to achieve your goals and to give all your best to someone or something. I believe in myself, I am confident to handle all the duties you will give me responsibly.
I have a great passion for working. I also have strong communicative and convincing skills to deal with diverse consumers. My objective is to continue learning and giving my best to be an expert on different crafts and to be highly-proficient in my future role.
I am very much interested in building long-term client relationships to ensure success in every project I am involved in.
KNOWLEDGE & SKILLS:
Administrative:
- Microsoft Office
- Word
- Excel
- Powerpoint
- GoogleDocs
- Google Spreadsheet
- Google Drive
Customer Service & Project Management:
- Zoho
- Trello
- Slack
- Podio
- Salesforce
- Freshdesk
- Zendesk
- Asana
- Shopify
- Quickbooks
- Mint
- FileThisPro
- XTBills
- Hootsuite
- Craigslist
- Yelp
- Outreach
- Insideview
- Oracle
- Cisco
- Zoiper
- Teamviewer
- Zoom
- Edge
- Zapier
Social Media Management:
- Facebook, Twitter, Instagram, Pinterest, Craigslist, Youtube, LinkedIn, Google+
- Answering comments and messages
- Scheduling Post
- Jobs & Ads Posting
- Posting related content
- Posting integration through different social media platforms
Email Management
- Mailchimp
- Hubspot
- Outreach
- Email List Building
- Insideview
Order Fulfillment | Product Listing
- Shopify
- Asana
- eBay
- Ali Express
- Importify
- Amazon
Computer Skills:
- Microsoft Office
- MS Word
- MS Excel
- Powerpoint presentation slides for webinars/seminars/meetings
- Image Editing using Canva
- Audio Editing
- Video Editing
Aktibidad
Karanasan
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Edukasyon
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Mga Aktibidad at Samahan:Salamin Sining (Theatrical Group)
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Mga Aktibidad at Samahan:Rondalla Club SOM Choir
Mga natanggap na rekomendasyon
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LinkedIn User
6 mga tao ay inirekomenda si Mary Grace
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