About
Having around 15 years of professional experience delivering top-level services to industry of multiple disciplines (Banking, Healthcare, Automotive, Retail), are my core specialties.
I have accrued a multitude of skills including strategic planning & management, team building and management, governance, department structuring / re-structuring, project management, implementation, process engineering, enterprise resource planning (ERP) development & customizations, budgeting, staffing, infrastructure and network setups.
I have had series of achievements and initiatives including strategic business planning, project management, staffing, off-site & on-site projects management, governance (policies and procedures), infrastructure management, vendor management, tools and technology adoptions.
Automotive Dealer Management System (ADMS), Hospital Management & Information System (HMIS), Banking ERP (hPLUS, iMal), Warehouse Management System (WMS) are major accomplishments.
Activity
Experience
Education
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Information Technology
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Information Technology
Volunteer Experience
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ProjectManager
Baitussalam Welfare Trust
- Present 8 years 9 months
Social Services
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Volunteer - IT Manager
Baitussalam Welfare Organization
- Present 6 years 11 months
Health
Courses
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Islamic Banking
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Strategic Time Management
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Projects
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Customer Relationship Management
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Automotive Dealership Management System
Automotive Dealership Management System
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Human Resource & Payroll Management System
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Warehouse Management System
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Hospital Management System
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Alternate Delivery Channel
- Present
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Smart Travels
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Smart Travel
System Administration
1. Controls for management of System Users
2. Management of Access Rights to users throughout the system
3. Controls for management of Departments
4. Controls for management of Branches (creation, edit and disable)
5. On – Demand Database Backups
System Setups Management
1. Controls for management of Airline information
2. Controls for management of Hotel information
3. Controls for management of Airports
4. Controls for…Smart Travel
System Administration
1. Controls for management of System Users
2. Management of Access Rights to users throughout the system
3. Controls for management of Departments
4. Controls for management of Branches (creation, edit and disable)
5. On – Demand Database Backups
System Setups Management
1. Controls for management of Airline information
2. Controls for management of Hotel information
3. Controls for management of Airports
4. Controls for management of Vendors for VISA, Tickets, Hotels, Transport
System Operation Management
1. Controls for management of Package Request / Query information (creation, edit and disable)
2. Controls for management of Package Groups (creation, edit and disable)
3. Controls for management of Passenger Detailed information (creation, edit and disable)
4. Controls for management of Flight / Ticket booking (creation, edit and disable)
5. Controls for management of Route Planning through Multi Sector Support (creation, edit and
disable)
6. Controls for management of Passenger Visa (creation, edit and disable)
7. Controls for management of Transport (creation, edit and disable)
8. Controls for management of Package Payments (creation, edit and disable)
9. Controls for management of Vendor Payments (creation, edit and disable)
10. Controls for management of Expense Register (creation, edit and disable)
11. SMS Gateway integration for predefined events like payment receive, query request, customer
registration etc.
Letters &Reports
1. Controls for predefined criteria report generation specific to users, departments, customers:
I. Package Request / Query Report
II. Package Information Report
III. Daily Sales Report - VISA
IV. Daily Sales Report - Ticket
V. Daily Sales Report - Hotel
VI. Daily Sales Report - Transport
VII. Customer Invoice
VIII. Customer Payment Report
IX. Vendor Payment Statement Report
X. Expense Report
XI. Outstanding Payment Report
Languages
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English
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Urdu
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