Did you know that LiveChat is just the tip of the iceberg in our customer service apps portfolio? There’s also ChatBot, HelpDesk, KnowledgeBase, and OpenWidget – all designed to help you support and automate your customer relations! What’s the common thread that binds them all together? They are powered by text-based communication. This is why we updated our company name to Text 👉 https://text.com/ In today's fast-paced world, where text is the name of the game, we're standing behind a company name that reflects the heart and soul of what we are all about. So say hello to the future with Text – the name that captures the essence of our commitment to this timeless, empowering, and global communication medium.
Text
Tworzenie oprogramowania
Wrocław, Lower Silesia 9912 obserwujących
Supercharge your business with Text Intelligence
Informacje
Text is the company behind LiveChat, ChatBot, HelpDesk, KnowledgeBase, and OpenWidget. We help brands provide better customer service at scale by analyzing, enriching, and automating text communication. LiveChat is a real-time, live-chat software for ecommerce sales and support that helps ecommerce companies create new sales channels. ChatBot is an all-in-one platform to build and launch conversational chatbots without coding. HelpDesk is a simple ticketing system where you can manage all customer messages in one place and automate your support processes. KnowledgeBase is an AI-powered knowledge base software for lightning-fast customer support and effortless self-service. OpenWidget is a website widget that lets you contact potential customers without getting lost in overcomplicated solutions. Want to be a part of the journey and make customer service even better? Team up with us! Join the Developer Program to build apps and sell them in our Marketplace to 40K+ potential customers. Or let us help you incubate your product with the Incubator Program. Or join our Partner Program to earn commission by offering our products to your customers.
- Witryna
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https://bit.ly/Meet_Text
Link zewnętrzny organizacji Text
- Branża
- Tworzenie oprogramowania
- Wielkość firmy
- 201-500 pracowników
- Siedziba główna
- Wrocław, Lower Silesia
- Rodzaj
- Spółka akcyjna
- Data założenia
- 2002
- Specjalizacje
- Online live chat software, Real-time traffic monitoring, Capturing best prospects, Increasing sales and online conversions, Lead generation, Help desk software, customer support, text communication, SaaS i LiveChat
Lokalizacje
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Główna
Zwycieska
47
Wrocław, Lower Silesia 53-033, PL
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101 Arch St
8th Floor
Boston, Massachusetts 02110, US
Pracownicy Text
Aktualizacje
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Text ponownie to opublikował(a)
More chats lead to more sales. 💰 Here are some unusual ways to get more chats: 💡 Let your customers know there's a human waiting on chat! Add your photo to your agent profile, set up a Campaign, and welcome visitors with a message like, “Hey! It’s the XYZ team! We’re here and ready to chat!” Visitors are more likely to engage when they know there's a human on the other side. 💡 Place your chat widget on every page. Make sure your LiveChat is available on all product pages so customers can easily reach you whenever they need assistance. 💡 Share your chat link everywhere! Find your chat link in your LiveChat app and share it on social media, newsletters, and more. 💡 Make your bubble shine! Create a chat widget that's impossible to miss — set up a Campaign with engaging copy and visuals to grab visitors' attention! Learn more: https://lnkd.in/dYX2j29u
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We’re thrilled! The next app from our Text Accelerated program has just launched in the Marketplace. Taku (https://lnkd.in/dFJxqgHG) helps you engage your website visitors and convert them into customers. With Taku, you can showcase banners, send push notifications, create pop-ups and modals, and more to drive conversions. Your customers can interact with these messages by voting in polls, sharing their comments, or using emojis — just like they do on social media! Can’t wait for our customers to test it out! 🤞
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How do LiveChat and ChatBot complement each other? ChatBot is the first line of support, handling up to 80% of your inquiries. For more complex issues, it seamlessly transfers the conversation to your human agents, saving both time and money. Discover more about this powerful integration! 👇 https://lnkd.in/eDT7gr6Z
How to connect LiveChat & ChatBot | LiveChat University
https://www.youtube.com/
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Text ponownie to opublikował(a)
Do you have premium customers who deserve exceptional care? ⭐ With ChatBot, you can seamlessly add them to a dedicated segment and design a personalized experience just for them! Learn how to add customers to different segments with ChatBot: https://buff.ly/3McvTD6
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Text ponownie to opublikował(a)
Update alert! ⏰ Trigger chat functions directly from the search bar! Your most-used LiveChat actions now appear in the search results, giving you one place to quickly find answers and make instant changes to your chats. Simply type what you want to do next: “supervise chats,” “stop accepting chats,” “summarize the chat,” and more. Make the flow of your work smooth and intuitive! https://lnkd.in/eZdf7xF4
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Text ponownie to opublikował(a)
Did you know that HelpDesk is featured on the Capterra Shortlist, showcasing the highest-rated and most popular software products? 🎉 Check out our users' reviews! 👇 https://lnkd.in/dvXQ5ctZ
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Text ponownie to opublikował(a)
Did customers leave you some nice words after chats (like these ones below)? Share them with the world! 🌟 You can now share your great reviews on X, LinkedIn, and Facebook. You can also copy your review to the clipboard and use it whenever you want – for example, when discussing a raise with your manager. Go to LiveChat App > Reports > Reviews
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Text ponownie to opublikował(a)
Q: Does LiveChat come with built-in AI features? A: Yes! Kaia will show you how to maximize these features. She’ll guide you through onboarding new agents, utilizing AI-driven tools like reply suggestions and chat summaries, and enhancing customer interactions with customized text enhancements. Get to know One – your AI assistant in LiveChat! https://lnkd.in/diQFNyJD
One AI assistant | AI-powered features in LiveChat
https://www.youtube.com/
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Text ponownie to opublikował(a)
There are plenty of use cases for HelpDesk automated workflows that can assist you in your work! Here are just a few: ✅ Automatically prioritize customers with credit card issues to avoid losing a sale. ✅ Automatically send a feedback request each time you resolve a case. ✅ Automatically assign your VIP customers to their Key Account Managers.
Workflow Software | HelpDesk
helpdesk.com