![](https://play-lh.googleusercontent.com/a-/ALV-UjUv73yE3ejR09YOHWHrheZdmJyOoDMCHVLC0CXSkB4xrOeVeD3M=s32)
Kichmarie Díaz Vera
For the last drop, I redeemed the three hats. They sent me email confirmations that they were successfully submitted and received. When I logged into the account, I noticed that they refunded the hours without any notice. I reached out to the support team with all the evidence that they were successfully redeemed, and the only answer they had was that they received my request after the sold out, even though I have all the evidence they were submitted and successfully redeemed.