Citizens Bank Mobile Banking

4.8
116K reviews
1M+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Get ready to manage your money – anytime, anywhere – from the convenience of your mobile device.

Manage Accounts

- See up-to-date balances and account activity
- Freeze and unfreeze debit cards

Deposit Checks

- Snap photos of your checks for easy deposit
- Get same-business day credit on deposits made by 10 pm ET

Transfer Money

- Make transfers between Citizens accounts and to non-Citizens accounts
- Send money securely with Zelle®

Pay Bills

- Manage all your bills in one place
- See payment history
- Add and pay any company

Plus, your finances are protected with the Citizens Bank Online Guarantee.®

DISCLOSURES:

Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

©2024 Citizens Financial Group, Inc. All rights reserved.
Citizens Bank is a brand name of Citizens Bank, N.A. Member FDIC
Updated on
20 Aug 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.8
113K reviews
Sam W.
22 August 2024
It used to be better before the bad UI redesign. I like some of the new features, but it seems to work slower, and also the quickview for balance is gone/non-functional. You used to be able to tap and hold on the home screen to view balance, but it doesnt work anymore. Idk why you'd take this away. It was a very handy feature to be able to quickly see balance. Please bring this back. Also, the forced update messages are annoying,half the updates are problematic,so if one's stable, let me keep it
199 people found this review helpful
Did you find this helpful?
Bob Leduc
12 June 2024
Terrible since the last few updates. Sick and tired of the random 2 step verification with no way to disable. Hangs up more often than not when trying to view transactions. Used to be good. Not anymore. You people need to fix it. Update: Still worthless since you don't even have the decency to add a button for disabling that damn 2 step verification. And the fact that it's intermittent is just a slap in the face. Fix this junk. Edit: After last update, still trash due to 2 step being reinstated
188 people found this review helpful
Did you find this helpful?
Candace Smith
8 August 2024
2020 This app is constantly crashing and not working. Its extremely annoying. The ATM in my area does the same thing. I'm probably gonna change banks in the next month. It's now 8/8/24 and the app is still buggy. It asks for SSN and Bday to reset but you can't type the whole thing. Some of the pertinent features like fraud reporting are not available in the app...this is very inconvenient...still 1 star.
14 people found this review helpful
Did you find this helpful?

What's new

Thanks for using Citizens Mobile Banking! This latest version includes:

• Additional bug fixes and enhancements to improve overall client experience.