4.5
149K reviews
1M+
Downloads
Content rating
Everyone
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About this app

As you prepare for your vacation, download the ultimate cruise app! Available on all Carnival ships.

Use the Carnival HUB app to share your cruise countdown with friends, then explore and book shore excursions, spa treatments, drink packages and more (restricted for adults). When the time comes, you may also check-in and obtain your boarding documents.

As you board your ship, connect to Carnival’s Wi-Fi to view what’s happening, weather, dining menus and more! Onboard internet purchase is NOT required to use the Carnival HUB app.

Before your cruise:
• Load up on excursions, drink packages, spa treatments and more (restricted for adults)
• Check-in and prepare your boarding documents
• Share your cruise countdown with friends and family
(At this time, guests on Australian sailings may share their countdown and use features once on board their ship.)

Once on board:
• Chat to connect with family and friends on board. (Low, flat activation fee applies.)
• Day-by-day schedule of hundreds of onboard events
• Choose your favorite events and get reminders
• Open times and menus of food and dining venues
• Searchable deck plans with key areas highlighted
• Itinerary details, including current ship time, arrival/departure times for upcoming ports of call
• Real-time information on guests’ current Sail & Sign shipboard account balance
• Weather for each day of your sailing
• Find information like dining attire easily
• Ability to view and purchase shore excursions (restricted for adults)
• Order pizza for delivery almost anywhere on board (On select ships. Fees apply.)

Go ahead. Download it now. Your vacation deserves it.
Updated on
Jun 14, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Messages and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.5
147K reviews
Anita White
August 18, 2024
The concept is good, but the connection is not stable. Several in my group and I, myself, experienced loss of connection and had to reestablish connection through settings multiple times each day. This resulted in missing some messages. I think it could be used more if stability could be achieved. Like reserving seats for entertainment as well as dining. This could help with less congestion in hallways and standing in long waiting lines (which can be difficult for many people). Thank you.
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Arthur Elgin
July 28, 2024
For the most part, the app is useful/helpful while aboard the ship; however, the "chat" feature is TERRIBLE!!! First, it cost an additional $5 dollars and is very, very glitchy and unreliable to use, especially with medium to large groups. I've tried this service multiple times with the same results hoping each time it would be better. It wasn't. Carnival needs to rethink/rework this technology...
14 people found this review helpful
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Nate
July 30, 2024
I couldn't sign in unless I was on the boat. The button to proceed after inputting my information never worked. After a few days on the cruise, my phone quite literally said "Enough. Contact the developer" after it had crashed a bunch. Had a critical bug, and the messaging that we pay $5 for are super delayed anyway. The messaging feature should be included with the ticket. Those $5 per person is definitely a scam, especially when people need to be able to communicate. Good luck everyone!
4 people found this review helpful
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