3.7star
43.8K reviews
1M+
Downloads
Everyone
info
About this app
The new Spark App has been completely rebuilt from the ground up to put everything you need right at your fingertips. Clear graphics and navigation make it simple to find what you’re after.
All your accounts in one place.
Manage all your mobile, broadband and wearable plans as well as family and shared data accounts in one place – easily top up, pay bills, add data and minutes, change plans, and more.
Pay bills quickly and securely.
Pay the way that works for you – with internet banking or one of your cards stored in app.
Track data usage.
Know what you need and when you’re going to need it with a quick tap. And check out your habits with usage history by the hour, day or month.
What’s new?
Like to keep up with what’s going on? We bring you a selection of the latest and greatest, whether that’s music, movies, sport, the latest tech, helpful tips, great offers, and more.
All your accounts in one place.
Manage all your mobile, broadband and wearable plans as well as family and shared data accounts in one place – easily top up, pay bills, add data and minutes, change plans, and more.
Pay bills quickly and securely.
Pay the way that works for you – with internet banking or one of your cards stored in app.
Track data usage.
Know what you need and when you’re going to need it with a quick tap. And check out your habits with usage history by the hour, day or month.
What’s new?
Like to keep up with what’s going on? We bring you a selection of the latest and greatest, whether that’s music, movies, sport, the latest tech, helpful tips, great offers, and more.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
Ratings and reviews
3.8
42.7K reviews
Robert Berry
- Flag inappropriate
August 18, 2024
it just takes me around in circles I just want to set up roaming data. I cannot keeps sending emails. then it asks me to log in again. then it sends an email. then it asks me to log in again. am ready to throw phone out of window. Not sure what I am giving one star to. But all services equally terrible. Not sure if it is app or website. both seem equally useless.
Spark New Zealand Trading Limited
August 18, 2024
Kia ora! Please send us through a message at www.spark.co.nz/shop/message-us and we can take a look into your account, or give us a call on 0800 800 123. ^Amalia
Paul Szymkowiak (Paul Zee)
- Flag inappropriate
July 12, 2024
Pretty confusing / unintuitive UI that seems to be part app, part website link collection. Hard to use the messaging system and almost impossible to usefully navigate for any clear outcome. Needs some serious redesign based on user journeys, use cases of real customer value rather than disparate / disjointed inch-pebble stories
Spark New Zealand Trading Limited
July 14, 2024
Kia ora Paul, thanks very much for the feedback regarding the app, we'll pass this on for you. ^Richard
Clark Thomborson
- Flag inappropriate
August 14, 2024
I'm hopelessly confused by the auto-topup functionality. its tickbox was apparently cleared by by somebody or something at Spark last month, so I re-enabled it after getting a txt notification of a lack of credit in my acc it's still. not keeping me out of the "penalty zone" where Spark imposes high charges on prepay customers without an active plan, nevermind that it too is on auto renew. now lost in a webmaze that seems designed to make it difficult to find a chat affordance or a phone number.
Spark New Zealand Trading Limited
August 14, 2024
Hey there Clark! Appreciate your review of the app. We can offer you some assistance. By phone: 0800 800 123, booking a call back: https://www.spark.co.nz/help/contacts/support/book-a-call/ or by messaging the team: https://www.spark.co.nz/shop/message-us/ ^Amalia
What's new
Thank you for using the Spark app. We're excited to share the latest updates designed to enhance your experience and improve app functionality.
Improvements:
Bug fixes: We've addressed various issues to improve the overall stability of the app.
Performance improvements: We've optimised the app's performance to provide a better user experience.
We hope you enjoy these updates. As always, we appreciate your feedback and are here to help if you have any questions or need support.
Improvements:
Bug fixes: We've addressed various issues to improve the overall stability of the app.
Performance improvements: We've optimised the app's performance to provide a better user experience.
We hope you enjoy these updates. As always, we appreciate your feedback and are here to help if you have any questions or need support.